Used 2019 Subaru Ascent SUV Consumer Reviews
Avoid Subaru Ascent.. Not worth any penny.
I gave options including GLS 450, Volvo, Audi Q7 and BMW X5 to my wife for birth day give , My wife refused all of them, and wanted to try Subaru since it seemed most reliable and practical for our camping need. We purchased it on Oct 16 of 2018 and now we put just over 5k miles. Crappy TRANSMISSION started acting up with squealing noise and poor gear engagement in free way speed when pushing acceleration pedal. Dealer said we already have 6 ASCENT fixed and service staff said I am not the only one after watched my video I took as evidence. Now They refused to fix it since they can not duplicate the symptoms. Holy crap.. I felt it in my every ride after 5k. Evern Subaru of America stands that there is nothing they can do unless it is replicating during test drive. My first Subaru and will be the Last Subaru. as soon as transmission is fixed, it will be gone out of my garage. BE AWARE Subaru Ambassador, not sure if they are fully volunteering, try to defend this issues stating that only few number of ascent drivers experience this issues. Never listen those biased opinions since it is not objective to deal with issues we are experiencing. Good luck Subaru praisers.. you will regret sooner or later
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CVT transmission failure
CVT transmission failed at a stoplight. Dealer does not know what caused the problem and since they can't reproduce the issue, they basically told us to cross our fingers and pray to the Subaru gods that it doesn't happen again, like when we are on vacation or in the middle of a snowstorm in January. The issue happened at a stoplight. The dashboard lit up and my wife had to gun the engine just to get the car to creep along to get it into a parking lot. Clearly an issue with the CVT (likely a slipping chain) that Subaru refuses to recognize. We have been talking to Subaru corporate and their position is that if the dealer cannot reproduce the problem, there is nothing they can do. I asked what if this happens 10 more times, then what? The answer was if the dealer can't reproduce it, there is nothing they can do. The dealer checked the CVT fluid level and the connections on the transmission and that's it. Didn't even replace the CVT fluid. Dealer now says they were following instructions from the regional engineer. They gave us a print out of the trouble codes and it goes on for 4 pages, including startability malfunction, pre-ignition detected, transmission control system (MIL request), incorrect gear ratio, ECM, AT, and multiple codes for the Eyesight system and combination meter (along with XM/satellite digital audio radio service antenna faults). Car has 5,000 miles on it. Avoid this car.
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- Premium 4dr SUV w/8-PassengerMSRP: $15,995In-stock online
- Base 4dr SUV w/8-PassengerMSRP: $19,499In-stock online
- Premium 4dr SUV w/8-Passenger Convenience PkgMSRP: $18,998In-stock online
Gas mileage unexpectedly low
The gas consumption is less than expected. I have been driving a Nissan with great mieage. I was willing to accept 18-20 in the city. Im not a fast start speedy driver and Im only getting 15 mile per gallon. I have not had a lot of freeway yet but perhaps that will impress.
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Finally an owner!
Picked up my new ascent and have only driven about 800 miles so far but it’s been a dream. So many safety features for the price and the ability to get 7 or 8 seats without up charge was big truly I was all set on the new Honda Pilot seeing how the touring level has options for captains chair this year (of course an up charge)I’m sure I paid a little over by getting the ascent so new to market but even with paying a premium it was thousands less than the Pilot the highlander was also nice just a little to small for what I needed the ascent has more than enough room for my family of 5 and all our stuff obviously I can’t comment on reliability yet but I did buy the extended warranty since it is the first run for this car and I have come to find out every car has issues so it’s better to be safe than sorry. If you are worried about the 4 cylinder engine don’t be go test drive it you will be as amazed as I was great pickup and low end toque for a crossover and I have driven everyone of them prior to getting the ascent and owned both an explorer and a pilot of earlier models if you look at the numbers it puts out V6 type production very pleased with how it drives so far The only thing I would have done differently is waited a bit longer till more were on the market so I could have had more negotiating power but everyone’s situation is different timing is everything. If your in the market I would definitely give it a drive before signing on anything.
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2019 Ascent disappoints!
After looking forward to purchasing our 7th Subaru in 7 years a 2019 Touring Ascent. It's been a nightmare with the transmission! Not happy with Subaru. Dealership has had the vehicle over 2 weeks. We are still waiting for a transmission!!! Not happy with Subaru. we should have gotten a Volvo xc90.
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