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Used 2017 Porsche Cayenne SUV Consumer Reviews

4.2 out of 5 stars
14 reviews

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Pros
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5 out of 5 stars

Coco

KLW, 10/18/2016
2017 Porsche Cayenne 4dr SUV AWD (3.6L 6cyl 8A)
25 of 28 people found this review helpful

Love this car after driving for one month. Of course the maintenance is not as cheap as many others because it's a Porsche. The interior is beautiful and the 2017 model seems vastly improved in features from what I've read in reviews. This is the platinum edition. The mahogany color is very eye catching with a saddle brown interior. We are very pleased with the purchase and got outstanding service from Mike at The Exchange in Highland Park Il. He delivered our car and spent two hours training us on the electronics after the dealer closing time!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

2017 V6

VWB, 07/06/2019
updated 01/10/2020
2017 Porsche Cayenne 4dr SUV AWD (3.6L 6cyl 8A)
29 of 34 people found this review helpful

I purchased my SUV basic V6 in 2018 from a pvt party w only 5k miles. The Car was flawless. Amazing in Sport mode. I already have 50k on it. Now... not so good: The service at the Dealer was over the top and my dealership (Asheville NC) was really REALLY bad. Was told I had to wait 2 month for an oil change because only had 1 service guy because no one wanted to work for them! I found a local shop that does the work and it was s very affordable. Oil change was a simple $120. The only thing I have done to it has been a Wash n wax! Quality car for sure.. but there is more: There is a problem with All of these Vehicles. It's the "TRANSFER CASE issue". The cars starts to slip around 40k. This is a know consumer problem and Porsche ignores it and won’t take any responsibility. It makes me think twice if I will ever buy a Porsche (any Porsche) again. 2nd time I had a problem w a Porsche. A very simple problem at that. Apparently my “TRANSFER CASE” is a known problem w Porsche as many cars have had the problem and I believe it includes 2017 models and I believe a few years before. Not sure about 2018 or 19. Porsche claims they know nothing about it, but when you read the Porsche reviews they seem to all have the same problem. "TRANSFER CASE" I was told by my mechanic that it will slowly get worse over time and will need to be prepared. Around 4k+ So unfortunately I bought a wrong year SUV! I will attempt one more time to have Porsche do the repair and if not then there I will start up a Class Action Law suit and force Porsche to do the repair at their expense. This is rather unfortunate for such a wonderful Vehicle and a big let down by Porsche Corporation USA. Will I buy another Porsche... unfortunately probably not! And the resale of this Auto is embarrassing low....

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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1 out of 5 stars

VERY Disappointed Cayenne Platinum Edition owner

Mike, 06/27/2018
updated 03/02/2020
2017 Porsche Cayenne Platinum Edition 4dr SUV AWD (3.6L 6cyl 8A)
67 of 82 people found this review helpful

The 2017 Cayenne Platinum Edition is overpriced and Porsche USA customer support is atrocious. There are many problems highlighted online that the paid test drivers won't tell you. Driver controls and gauges are very poorly placed and designed. Passenger side dash is an obnoxious protrusion and hazardous in even medium sunlight. Engine and drive line require software updates that customer service and most dealers don't want you to know about. They are covered under warranty but very expensive out of warranty. Transfer case issues are common. PCM issues are mysterious and PCNA refuses to address. Tire and brake wear are far worse than competition. STAY AWAY from the 17 and 18 Cayenne. Litigation is pending.

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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4 out of 5 stars

Not sure if I would get another one

NJ, 03/27/2017
updated 10/01/2020
2017 Porsche Cayenne Platinum Edition 4dr SUV AWD (3.6L 6cyl 8A)
43 of 55 people found this review helpful

Porsches are mostly about performance and less about luxury. I love the look of my car inside and out and how it accelerates and handles in traffic. But when it comes to all rhe extra stuff, like navigation, clock, mileage odometer, seat settings, etc., my car is already starting to show it's age with only 24k miles. The hands free bluetoorh has never worked, the seat settings sometimes decide to change to a different driver, the clock doesn't always reset itself, the trip odometer stopped resetting a few months ago. I'm just disappointed that Porsche couldn't do better. My Subaru never had any of these issues and I had it for 7 years. Also my tires are just wearing very unevenly and I already had to have them replaced once! Again, I only have 24,000 miles on this car.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Five year, no mileage limitations warranty. Wonde

Jim W., 11/29/2021
2017 Porsche Cayenne Platinum Edition 4dr SUV AWD (3.6L 6cyl 8A)
4 of 4 people found this review helpful

Study warranty closely. Service charges can be high. Compare service prices of other Porsche dealers.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

STILL Pretty Special

KAL, 09/05/2020
updated 09/12/2022
2017 Porsche Cayenne Platinum Edition 4dr SUV AWD (3.6L 6cyl 8A)
4 of 5 people found this review helpful

I have owned it now for 2 years and still enjoy driving it every day. As long as you keep it maintained, it still runs like a thoroughbred. Clients, friends and family still admire it and its timeless style. As someone who has a new car every 2 years, I can say there isn't anything out there that would make me happier and is as fun to drive yet still practical. So, I am keeping this car!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Great car

DB, 05/30/2020
2017 Porsche Cayenne Platinum Edition 4dr SUV AWD (3.6L 6cyl 8A)
5 of 7 people found this review helpful

Super versatile car for all paternal duties. Fantastically designed interior, a solid but fun ride and great exterior aesthetics. Loving mine!

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5 out of 5 stars

You NEED a Porsche Cayenne once in your lifetime

Hammon, 04/19/2018
2017 Porsche Cayenne Platinum Edition 4dr SUV AWD (3.6L 6cyl 8A)
6 of 10 people found this review helpful

The perfect combination of beauty, practicality and a sports car driving experience.

Safety
5 out of 5 stars
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5 out of 5 stars
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Interior
5 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars
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3 out of 5 stars

comfortable, but painfully slow

matt, 05/24/2017
2017 Porsche Cayenne 4dr SUV AWD (3.6L 6cyl 8A)
17 of 35 people found this review helpful

This is the base model. The interior build quality is very good but materials are plastic.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
2 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

I love my Cayenne

BetsyM, 09/23/2019
2017 Porsche Cayenne Platinum Edition 4dr SUV AWD (3.6L 6cyl 8A)
3 of 6 people found this review helpful

Take the tour with your salesperson! My Cayenne has so many bells and whistles that make my life so much easier. Once I actually took a demo with my salesperson, I am so excited about my vehicle! This is definitely the best SUV on the road.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Best Sport/SUV combo out there!

Michael Elwell, 04/02/2017
2017 Porsche Cayenne Platinum Edition 4dr SUV AWD (3.6L 6cyl 8A)
9 of 22 people found this review helpful

Shopped them all, drove them all. Porsche there is no substitute!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

great car

David wang, 09/07/2016
2017 Porsche Cayenne 4dr SUV AWD (3.6L 6cyl 8A)
5 of 19 people found this review helpful

some dealers do not provide more option or price option for consumers (cars type)

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
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5 out of 5 stars

Fast but practical !

DrWex, 09/30/2020
2017 Porsche Cayenne Turbo 4dr SUV AWD (4.8L 8cyl Turbo 8A)
1 of 2 people found this review helpful

Love my Cayenne Turbo because it practical yet fun to drive for such a heavy car. Gas mileage not terrible for an eight cyl. Love the leather 18 way seats.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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4 out of 5 stars

Great but underpowered

David, 11/09/2024
2017 Porsche Cayenne Platinum Edition 4dr SUV AWD (3.6L 6cyl 8A)
0 of 0 people found this review helpful

The pros of this vehicle have been reliability, smooth ride, great braking, and solidly built. The cons are it is underpowered and the hands free phone does not allow me to use voice, if the person I am calling isn't in the last several people I called where I can scroll through, I have to manually call. Also, I just paid nearly $1200 for a battery since it is apparently under the seat!

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