Used 2020 Nissan Murano Consumer Reviews
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Love my Murano!
Smooth ride and is a beast in the New England snow! I have had this car for 3 years with no problems! I have the SL with soft leather, heated seats, panoramic moon roof, Navi with a nice big screen, Bose speakers and 360 camera. Amazing and good size for a mid size SUV! Fully loaded at a great price!
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Good purchase
Good ride and handling. Plenty of power from six cylinder. Interior first class. Would buy it again.
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- SL 4dr SUVMSRP: $16,99453 mi away
- Platinum 4dr SUVMSRP: $21,23551 mi away
- S 4dr SUVMSRP: $17,87286 mi away
One of the last comfy cruisers on the market
Going to go in order of strengths, top to bottom: The seats are sublime, and some of the best across cars, period. Better bolstering than my turned-in non-sport-seat Alfa Romeo Giulia, and are as plush and comfy as a la-z-boy. Very strong lower-lumbar support and adjustment, but I do wish it had adjustable upper-lumbar as well. The magic seat design/foam carries to the rear as well, which are heated even at the SL level. Cupholders are in the rear seat pull-down, not up front attached to the console, sadly. Suspension tuning is FANTASTIC, although you'll feel the road imperfections a bit with the 20s. They barely enter your consciousness if you have the 18in wheels. Other than some mild engine roughness in certain acceleration scenarios, the noise/vibration/harshness of this thing is, I think, the best in this segment, even across luxury marques. It has more than adequate power, and frankly the CVT is better un-rushed. When you try to really get on it, it will "fake shift," and it just never feels quite right. If you drive it in a safe and prudent fashion it's smooth, uninterrupted power all the way to where you want it. I haven't had any visibility issues, however I'm 5'11. The BOSE system is not the best in clarity, but it will reproduce faithfully when cranked, and I couldn't get it to distort at higher levels. Looks are take-it-or-leave-it, but I like the sci-fi organic aesthetic. Paint quality seems decent, but it's early days. Lighting is above-average, and the auto-highbeam works well. The SL trimline is a huge value. Summary: if you need something to just absolutely eat miles, esp. on longer jaunts, you want this car. There hasn't been a long 5+ hour trip that's fatigued me yet, and I'm not a young guy.
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Solid Choice
We're very happy to be leasing the 2020 Nissan Murano Platinum. There is little difference in monthly leasing costs across the Murano range, from S to SL to SV to Platinum, even though the "out the door" prices to purchase them differ greatly. We ended up with a Platinum Murano full of attractive features for about $30/month more than the stripped down SL or SV that was thought to be our "low cost" alternative. Key features for us: large cargo area, comfortable ride, convenient electronics, easy to master safety features (sonar, cameras, lane and speed controls); we're not looking for towing capacity, great acceleration or "sports car handling" in our SUV. For us, the new Murano is a significant upgrade over our previous leased vehicle (Infiniti QX50) for slightly less money per month.
Excellent SUV.
Very pleased with the styling and looks. Rear view side mirrors offer good rear and side visibility. Electronic package intuitive and easy to use. Good acceleration in traffic. Good safety features with lane detections and warning as well as automatic deaccelerations in auto mode. It is a relatively large vehicle that requires paying attention to maneuvering with the curvature of the roads although like the handling features. This is luxury SUV well worth the pricing.
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EXTREMELY HIGH QUALITY
2020 Murano Platinum LTD Edition in gorgeous Pearl White. . It's my third Murano and I've never had an issue.(That says a lot) Every time I test drive something else thinking it's time to trade , I get back in my Murano for the drive home and it hits me " Why would I trade ? This is a far better vehicle than what I just test drove. It happens every time. It is much quieter in the cabin than in : Audi Q5, Q3, Highlander, Rav 4, Pilot, CRV , Telluride or Palisade , Any BMW I've ever driven Ford Edge or Expedition, GMC SUV's, etc It is probably the most reliable vehicle you can buy right now. They are virtually trouble free. Runs 900- 980 km per tank of gas (on Regular gas) . With V6 passing power . Oil changes are around $80 Canadian , Not $300 + like Audi or BMW Most Comfortable seats on the Planet No turbo's to cost you money Infotainment screen is elegantly integrated into the dash and not stuck on top like some giant drive in Movie Theatre Screen ..LoL, like most have gone with. God I hate those . Bose stereo is masterful Soft Ride on the bumps , Tracks straight and true on a Highway with no wandering, and corners nicely with 20'' Rims And I find that Most Nissan dealerships I have gone to always seem to provide top notch friendly service . I can't say the same for Honda , Lexus or Toyota anymore , My guess is, that Nissan is on the rise now while those other three are on their way down Honda hasn't made good vehicles since 1990 (My 1990 Prelude rocked) But that 1.5 Turbo that Honda has put in everything since 2016 is the worst motor ever engineered. Honda had a fantastic car in the Accord Coupe V6 and what do they do ?They quit making it. Toyota was doing fairly well until 2014 and has fallen off a cliff since in quality . Their Tech truly sucks forcing you to subscribe to their Apps just to have a map on your screen or to remotely Start your car. ??? Lexus : Well I wouldn't know , because at 6'2 and 240 lbs , Lexus does not now nor have they ever, made a vehicle that I could fit in well enough to drive , NOT One !!! Only things I'd improve on the Murano: 1- I'd make the steering a little sharper 2- Braking extremely hard under emergency situations needs to be drastically improved 3- Although this CVT does work extremely well and probably is the big reason for the fantastic fuel efficiency, I'd still love to see a dual clutch transmission like the Audi Q5 has. I see the new Pathfinder is no longer using a CVT , so I hope the new Murano will go the same route . Love My Murano's
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EXCELLET ON EVERYTHING
Best vehicle i have ever owned, quiet, smooth drive, very roomy, ive owned many other brands and none even came close. UPDATE: Best Vehicle I have ever owned period UPDATE2: I purchased it new in 2020, never had an issue, and it runs like the first day i purchased it five years later.
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Saved my life
Had the truck For about 18 months then someone decided to t-bone me at 60 mph. Walked out with only 4 cracked ribs and that was only because my side hit the console. Buying a 2020 murano to replace it. Drives like a car and got 34.6 mpg on a 280 mile open road trip. Thanks Nissan!
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Very good car.
Very comfortable and pleasant to drive. Excellent finish.
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Great value for a midsize SUV.
I had my 2013 Murano for over 10 years. It needed some work done when it took it in recently and I decided to take a look at some certified used 2020 Muranos. I found a beautiful deep pearl blue (which I thought I would never buy) 2020 SL. The car has everything in it I would want. The safety features are excellent. The technology is also very good. The infotainment screen is only 8 inches but is fine for me . AppleCarplay works really well. It has the panoramic sunroof and also heated seats in the front and also the rear. Plenty of cubbies to put things and also at least 2 or 3 USB ports. Overall, the power with the 6 cylinder engine and the CVT is fine. The seats are extremely comfortable as they were in my 2013. It’s a great road trip car. Highly recommend.
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Has 13k miles and gear shift assembly tore up!!
Drove home and 2020 murano would NOT go in park or reverse! We have a warranty that covers towing. Long story short we had no assistance locally at dealer or with the towing number!! Ridiculous!! Besides no tow this car should not be torn up at 13k miles!! The mechanic at nissian said it has to have a all new gear assembly! Now I don't trust this car to drive out of town!!! There should be a super easy emergency towing number without a computer also!!! I won't buy another nissan of the one I have had to be repaired at 13k miles!!!!! I am not al all satisfied!!!
Excellent vehicle
For me, the most satisfying vehicle I have owned. Roomy, great ride and fuel efficient. It's my second Murano. Could not be happier with my purchase. Highway driving at 70 to 75 MPH I'm getting over 30 MPG. Up to 24,000 miles now. No issues. Vehicle has been very reliable and satisfying. . Most underrated SUV on the market. Excellent vehicle.
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Love this car!
Have had this car for a year now & absolutely love it . Its sporty & functional and perfect for my family.
What an Incredible Car
This is our second Nissan Murano. We had a 2013 Metallic Gray Nissan Murano Platinum model and traded it in at 72K for a 2020 Metallic Gray Murano Platinum model. While I thought the 2013 Murano was a great vehicle, the 2020 Nissan has exceeded my expectations and continues to provide a great deal of trust in the Nissan badge. The ride is quiet and comfortable and we have had no issues with the vehicle since purchase. The vehicle is truly a joy to drive!
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Surpasses expectations
This is the second Murano I have owned. I have driven other brands but the looks and feel of the car surpasses them all. It is so luxurious! It easily rivals the much more expensive luxury cars. The very comfortable interior provides ample room, even for 3 adults in the back seat. The ride is smooth and easy to drive. I love my new Murano!
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I love driving my wife car, in the city.
I bought my wife a brand new Murano platinum SUV based on the fact that she felt comfortable in the vehicle and it is safe. When we are together I am assigned driver. We are both old. I own 2016 Lexus RX 450h with all the safety features on it. On the road I prefer to drive my Lexus. In the city I definitely prefer to drive the Murano. It feels more solid and it drives like a sport sedan compared to what I call my Lexus a very dependable and comfortable Cadillac. The Murano feels constricting to me on long distances ; I way 230 pounds. So my wife loves it every where and I love driving the Murano in the city but not on very long trips. Regardless the Murano is quite dependable and she and I have no criticism of it at all. Dependable car. Excellent driving feel. Still no mechanical issues. Driven few miles per year. The odometer reads 28,567 miles only but as I said earlier my wife drives to church and the library and on rare occasions we take a trip in it. I recommend this vehicle.
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Good price
This our 2nd Murano, so far happy with new purchase.
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Most Reliable Car I've owned..!!
This car has a great ride and it's very roomy. This is my second Murano and it's a good looking and reliable car.
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Awesome family car!
We are a family of 3, soon to be 4 and this is the perfect car for us. It’s spacious and comfy! Very comfortable on our frequent road trips!
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Loved the old Murano and now I love the new Murano
We bought a 2020 Murano Platinum. The ride is fantastic. The amenities are luxurious. Air conditioned and heated seats....YES! The BOSE speaker system is the best I've ever heard. Overall comfort is perfect. We wanted the top model Murano and so we went for it and we love it.
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Now we have twins
On my retirement day in 2015 I traded in a 2013 Honda Accord Coupe that I was not happy with and most of my past cars have been either sporty or performance so everyone questioned why I bought an SUV. I figured in retirement the word ‘travel’ comes to mind and with a wife and dog an SUV seemed logical. In 7 years and 80+K miles, not a single problem. Fast forward to 2020 we now had the Murano (wife) and I had an Infiniti Q60 Red Sport (in Red) with every option. After the Q60 needed a new wiring harness, new battery, safety equipment failing in the rain with little help from the dealership….it was time for the little Red Rocket to go away. So I wanted something with a good track record….duh. Dumped the Infiniti…bought another Murano. I gave the dealership two color schemes and they happen to get the identical as the 2015…so we have twins. Both are wonderful. The comfort of the 2020 seems to have been improved, 20” wheels are smooth and quiet and ya gotta love the panoramic moonroof. Update July 15, 2004. Our 2015 Murano is nearing 100,000 miles and has only required standard maintenance except for a clogged moonroof drain…not bad. Our 2020 is only coming up on 25,000 miles and the only ‘quirk’ has been the radio volume not responding knob correctly. It’s just finicky, not a situation that requires repair. Otherwise, very satisfied.
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Luv my "new" car
This is a replacement for a 2014 Murano. Love the newer safety items. Wish it had automatic wipers.
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Still like new !
I only have 18,000 miles on it and I use it mainly for 8 months of the year and that's it. I have studded tires all the way around for emergency use and I use a 4 wheel drive truck with studs in the winter because of the magnesium chloride and the high concentration of rusted out vehicles in this county. It has ran perfect with absolutely 0 problems. UPDATE: This car is everything I'd wish for and more. I actually get 30 plus miles per gallon on the highway. We use it mainly for road trips. It's a pleasure to drive and great seats. In my opinion, it was the first futuristic car out there. Now Lexus, Hyundai and Kia and many others are almost a dead copy of this vehicle.
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Doesn't get any worse than a Murano
Update: Nissan quality is slipping. This Murano has visited the shop more often than the other two. I notice more road noise and the fit and finish is not up to par. I’ll always love the seats and the engine but sadly I’m parting ways with this Murano. My third Murano, fifth Nissan, and my LAST Nissan.
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awesome ride
2020 SL has all the tech one could need, navigation, awesome sound system, looks good and V 6 AWD does great a Buffalo winter
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Love our Murano!
This is our second Murano, had the first one 10 years, best car we ever had, great engine never used oil. Would still have it but we hit a deer and it was totaled, so we bought another Murano. Only Con, we found out after purchase that the towing had decreased to 1500 lbs. Our 2010 was 3500lbs.
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Nisson Murano
I really like this car. Only had it a week, so all I can say is how much I like it.
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Stylish near luxury ride
Purchased used. Great cost savings. Vehicle is roomy without being too large. Super comfy seats. Tons of safety features. Strong engine
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In another car I might not Have survived
I don’t know how it happened on a switch back in Kansas City somehow I was thrown into the embankment between two highways I was in the hospital for a couple days my dog was in the passenger seat she survived also the car is a total loss I believe I hit about 70 miles an hour I wish it would be fixable but I’m sure it’s totaled
Service
Comfortable and relivable SUV that good on gas
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Murano
The best SUV I have ever had. The only thing that you need to do is get a test drive and compare it with other SUV
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Great job
I love driving this car.
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Painmaker
Bought 2020 murano. The middle console was too big and allowed little movement for my knee . I did not notice after just test drive but a longer drive of 30 minutes. The vehicle also hard to keep straight was wobbling all over the road. The visibility was poor but outside looked sharp. Safety features awesome. Front seat for hiney comfy but I could not keep due to pain with my knee to drive. I think if console was smaller would have more movement for knee. Next time I plan to do a rental or overnight before buying
LOVE THE RIDE AND V-6 ENGINE
I really love this suv but I do wish they would go to a real wood look for the interior trim. I have owned 3 different year models of the Murano and I put a premium wood trim kit in each one that really adds class to this suv.
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CD ;player
We have been looking for a vehicle with a cd player included in the package and this vehicle fits the bill. It also had a v-6, which is better than the 4 turbos.
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Intelligent cruise control (ICC)
I recently purchase a 2020 murano platium awd. The car runs okay but has a flaw, or a bug, os software issue with regards to the cruise control while descending down hill. With ICC engaged at 65 mph while descending down a hill the car will speed up without any noticeable deceleration or breaking from the car. It's a known issue with the 2019, 2020, 2021. I call the nissan dealer and they play it off that the car is operating in the design parameter. I complain to the National Highway Traffic Safety Administration, Nissan of America ect. The car has a software flaw in the ICC I think. So, if you are not expericing this issue feel bless. But, if you Google then you see I'm not alone with this problem. People are comming up with a good work around solution for this ICC problem that . https://www.nissanmurano.org/threads/2021-murano-cruise-control-is-going-to-kill-someone.226505/page-2
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BEST SUV on the road
Roomy, quite , great mileage, interior awesome, great value & safety all around.
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Nissan
Very nice vehicle
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Drifter 2020 Nissan murano
This car drifts all over the road you really have to hold steering wheel tight to feel in control of vehicle. The set up of the gas pedal, brake caused alot of knee pain for me and the big console in the middle did not allow for knee movement. The technology was adequate but no more then any other suv I looked at. Stereo set up unimpressive and location of speakers not well planned out. Has alot of great safety features which is why I gave 3 instead of 2 stars.
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tommylee
i regret i did not get a sun roof
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Hard Sell
I drive a 2017 Murano .Sharp lines! The 2020 model has been "softened "., and seemed to me to be less roomy, and the stats suggest poorer mileage to be expected.
Not worth the money
Not worth the money I was excited to purchase this car as my second full purchase and it’s definitely not worth it there are so many little issues I was told there was a front and rear camera there’s only a rear that freezes constantly the Nissan connect never works the car starts to have issues after 30,000 miles every time I use my seatbelt this strange purple lint comes out and ruins my clothes the trunk on my model is not automatic I specifically asked for certain specs that I did not get the car drives well and it controls well but like I said after 30,000 miles everything starts to have issues I would never recommend this purchase to anyone my Nissan rogue that I purchased prior to this was the best purchase I’ve made
Not Worth the $$$
This SUV might be the worst vehicle ever built, on par with the AMC Pacer. Expect many problems including dysfunctional cruise control and dangerous autonomous braking. The car will stop for unexpected reasons - beyond the mechanic’s ability to repair. This model should have the designation “POS” appended to the model name. Worst vehicle I’ve ever owned.
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Hard work
I had the greatest experience working with Terry Welch over at Trophy Nissan. I knew exactly the kind of car I was looking for and what perks I wanted inside the car! He took to the car of all the things I wanted and made it all happen. Thank you again Terry Welch I appreciate your help
Missing trim and no console tray.
Production observation sloppy. Missing details.
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My magnificent Murano
Comfortable, sturdy construction, several safety features, not a gas hog, stylish.
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