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Used 2011 Mitsubishi Outlander SUV Consumer Reviews

3.9 out of 5 stars
28 reviews
2...

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Pros
Cons
2 out of 5 stars

Prepare to replace an $8K trans at low mileage

Alison, 07/18/2018
2011 Mitsubishi Outlander SE 4dr SUV AWD (2.4L 4cyl CVT)
26 of 31 people found this review helpful

I bought this car 3 years ago. I would have really loved it if there weren't so many problems that have plagued me since the day I drove it off the lot. Most of them, on their own, wouldn't be a big deal. But when they all pile up on top of each other, it made for a really stressful car-owning experience. I bought it used in 2015 and was very excited about it. Good things: lots of cargo space, handles amazing in the snow (the 2WD to 4WD option was one of my favorite features) decent gas mileage for the size, fantastic Bluetooth connectivity, comfortable, good visibility for a 5'0" tall girl. Bad things: (1) The check engine light came on the day after I purchased it (turns out the fuel pump was cracked and the Mistubishi dealer either didn't notice or didn't care), and basically has been on since, even though I've thrown over $1000 at different fixes. After two years, I just started ignoring it. (2) The vents for A/C and heat aren't properly controlled by the knob on the dash. I have to sit there and turn the knob back and forth until the car decides it wants to send the air out of the vents I want it to come out of. (3) the headlights don't feel very powerful - I honestly can't even tell they're on unless I'm on an unlit road by myself. (4) Most recently (AND MOST IMPORTANTLY!!!) the transmission failed at 120K miles for absolutely no reason. It was fine one night and broken the next morning. Wouldn't shift or go over 55 mph and didn't feel safe to drive. Took it to a trans shop and they said it had failed for no discernible reason, and that it had to be replaced with a brand new OEM transmission from the dealer. It has a very specialized CVT that Mistubishi doesn't seem to allow remanufactured versions of. So I either need to pay $8K to fix a car that's worth less than $6K, or scrap the car and lose all the value of it plus what I still owe on it. I called Mitsubishi and they said it's out of warranty so there is nothing they can do and it just has to be an out-of-pocket expense. I found out afterward that it's not an isolated incident other people have experienced the same thing. Very poor customer service, and I will not be buying another Mistubishi.

Safety
3 out of 5 stars
Technology
4 out of 5 stars
Performance
1 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
2 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

No brainer

gski1, 04/13/2011
2011 Mitsubishi Outlander SE 4dr SUV AWD (2.4L 4cyl CVT)
18 of 21 people found this review helpful

I love being on the road and not seeing my car everywhere (had an accord yrs ago and hated that). Even better is that I think everyone in those "other" over marketed cars simply made an uneducated buying choice! The Oultander, IMO, wins in style, value, features, reliability and most importantly warranty to boot. 5yr 60K mile bumper to bumper is a great idea. It always bothered my when I bought Honda and Subaru that you'd still be paying for the car with 2yrs payments left! Of course those dealers said "it's a Honda, you don't need a warranty"...Right, car dealers always tell the truth! If you go for the CRV, I'll be next to you at the light thinking "you dope"...LOL.

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2 out of 5 stars

Loved my car until transmission fail without warni

Dana, 09/26/2018
updated 03/26/2020
2011 Mitsubishi Outlander ES 4dr SUV (2.4L 4cyl CVT)
6 of 6 people found this review helpful

I brought my 2011 Mitsubishi Outlander in 2015. It has been serviced to the owners manual. What the owner manual does not tell you is that CVT transmission oil has to be changed every 30,000 miles. Even when I went for my recalls back in May 2018 and also had service done at a Mitsubishi deal at the same time. Not once did they say the transmission fluid had to be changed. So, now today I am out of a car. No warning lights came on. My husband came to a stop for a red light and the car did not want to go up a little hill. And I mean little. I live in South Jersey. We did not have hills here. Please be very careful buying a Mitsubishi. Their transmission are very expensive and rebuilds do not have good reviews. If this was 2 days ago. I would I said I love this car so much. Hell, I was planing on keeping it a few more years. The back door is great for older dogs. Just got an emailing asking what I think about this car today! (3/26/2020. I hate Mitsubishi's.. Will never buy one again. I gave this car away 11/18 and brought something new. We could not find a transmission for the Mitsubishi. Think twice before buying one.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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4.88 out of 5 stars

Great value, great vehicle!!

tapachick, 06/01/2011
2011 Mitsubishi Outlander SE 4dr SUV (2.4L 4cyl CVT)
6 of 6 people found this review helpful

I researched small/mid-size suv's for months. I test drove Honda's, Toyota's, Chevy's, Ford's, Mazda's and for some reason, the Outlander was the last vehicle we looked at. I don't think Mitsubishi promotes this vehicle enough. But... we fell in love with the estimated MPG, body style, and most of all, the price. My 6'4" husband loves the head room and comfortable seating. It handles great and I'm getting 22 mpg in city driving in Southern California. You can't beat the warranty and I expect the MPG to get better since I've only had the vehicle for 4 weeks. Great value and a great looking SUV, we're loving it.

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4.38 out of 5 stars

So Far So Good, Could Be Better #MyOutlander

bigbossman05, 07/20/2014
2011 Mitsubishi Outlander SE 4dr SUV AWD (2.4L 4cyl CVT)
5 of 5 people found this review helpful

I got the outlander earlier this year, I could say I love it, but I do have a few concerns, I sometimes smell burnt rubber after driving long ways, the CVT could have a better response, seems a bit on the sluggish side, but everything else I love about my outlander, the Bluetooth system, maintenance I practically do it myself, I'm going to be taking it on my first road trip soOn, I wonder how it's going to treat me on the highway.

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