Brand new, within the first 9 months, I’ve visited their service facility 8 times
written on 05-20-2015
John Cooper Works 2dr Convertible (1.6L 4cyl Turbo 6M)
1 speaker making humming noise, they claim it was designed to make the high pitch noise to sound more sporty. Plastic rail end cap snapped off and broke.
2 Found proof that shows them the noise is not a designed feature. They admit the problem and ordered a new amplifier from Germany.
3 Recall service
4 Brought it in for broken tire
5 Amp arrived, that was three months of waiting. they installed it
6 brought it back again, the speaker was never fixed. I told them I do not want to pick up my car until the noise is gone.
7 Went back to pick up my car, noise is gone.
8 2 weeks after my speaker noise gone, I got