2000 Mercedes-Benz M-Class Consumer Review: Mercedes Service Manager's Nig

2000 Mercedes-Benz M-Class - Consumer Review

Average Consumer Rating

137 Total Reviews

ML320 4dr SUV (3.2L V6 AWD 5-speed Automatic)

Build Quality
Reliability Value
Mercedes Service Manager's Nightmare
By Mike Payne on


2000 Mercedes-Benz M-Class ML320 4dr SUV AWD


The first day we brought it home, it
wouldn't start, and had to be towed
back in! Then the GPS wouldn't work,

Oh yes, the telephone technology was
obsolete from the date of purchase.
Mercedes knew about it, but their rep
told us, you paid for a phone, you got
a phone. Then there are the windows.
Ask anyonw who has owned one. The
switches are bad. On at least five
separate occasions the windows wouldn't
roll back up. the cupholders, the
Service Manager at Towson Valley Motors
said, "Oh,they all fall out!"
Oops. Almost forgot the glue that comes
up from the window and makes a mess
that can only be cleaned by the
dealership. Another, "it happens all
the time!"

Worst Features

Teach those responsible for manufacturing how to build the car. It's that simple.
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