Skip to main content

Used 2004 Mercedes-Benz E-Class Consumer Reviews

4.6 out of 5 stars
216 reviews

See Edmunds pricing data

Has Your Car's Value Changed?

Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.

Price history graph example

Trending topics in reviews

Pros
Cons
5 out of 5 stars

E320

cdj1942, 12/31/2003
2004 Mercedes-Benz E-Class E320 Rwd 4dr Sedan (3.2L 6cyl 5A)
3 of 3 people found this review helpful

This was the best buying experience I've had in 45 years. The dealership was a pleasure to work with and made every effort to work with me. We traded in a 2002 BMW 525 because of the poor dealership and a lot of little annoying and missing features. The Mercedes E320 gave us all these little things we were disappointed about on the BMW at no extra charge. The Mercedes has an outstanding ride and handles as well as the BMW. We were also very disappointed in the new 2004 BMW 525 design. In conslusion, the E320 was a little higher priced, but, we didn't have to add anything. So, in the final analyis, it was not any higher priced. You get what you pay for.

Report Abuse

3.38 out of 5 stars

Beautiful but Fragile

osanchez, 01/26/2007
2004 Mercedes-Benz E-Class E500 4MATIC AWD 4dr Sedan (5.0L 8cyl 5A)
6 of 8 people found this review helpful

I have owned several Mercedes during my life time and I can telll you this has been my worst experience with MB. Three blown tires, broken A arms, broken subframe, bransmission issues and not to mentioned expensive parts and repair costs. This vehicle was made to be driven on air not on realistic day to day roads. I will not recommend this vehicle. Very beautiful but fragile!

Report Abuse
2004 Mercedes-Benz E-Class for sale near you
Showing 3 of 47 listings
See all 47 listings

4.38 out of 5 stars

Starting to rethink this purchase

Tony, 10/15/2008
2004 Mercedes-Benz E-Class E320 Rwd 4dr Sedan (3.2L 6cyl 5A)
7 of 10 people found this review helpful

I've had the car for 6 months, purchased 2nd hand without a warranty. Air system is already giving problems to the tune of $2300. That is the cost of one strut and one air compressor. While licking my wounds from this event, I may purchase an extended warranty and keep the car for my wife's sake or get rid of it and get a 5 series BMW, what I should have bought in the first place. I'm just an average Joe with a love for German cars but who can afford repairs like this? No matter who you are.

Report Abuse

3.75 out of 5 stars

Beware of Mercedes Warranty

Brit in Dallas, 12/28/2004
2004 Mercedes-Benz E-Class E320 Rwd 4dr Sedan (3.2L 6cyl 5A)
4 of 5 people found this review helpful

I bought a new (2004) E320 Sedan with Appearance and Luxury packages. It's very stylish but has been in the shop way too often. The air conditioning (horrible smell) which Mercedes was reluctant to correct first time stunk. Mercedes - simply flushing the system does not work - it needs to be replaced. Worse was to follow - the Mercedes Dealership damaged my computer during yet another visit to the shop (brakes recall) and it was replaced with a used part. Yes, a USED PART on a new car. I called Mercedes USA and was referred me to my new car warranty which gives them the option to do just that - replace parts with used or reconditioned ones. How cheap can you get Mercedes?

Report Abuse

5 out of 5 stars

He's still going strong!

S. Olsen, 08/17/2015
2004 Mercedes-Benz E-Class E320 Rwd 4dr Wagon (3.2L 6cyl 5A)
6 of 9 people found this review helpful

I purchased my 2004 in October 2006 with 22K miles. He has 165K now. Drove him all over the place. He's been to ATL and back to So Cal. Weather in ATL (Snow & Ice) and high heat and humidity. Work horse. I have had him serviced at OC Benz for years and in ATL, Revolution in Decatur, GA. Yes, he has had a few issues: air compressor on back hatch; rear air shocks; fuel injector, .... but on average I have put 2K a year in maintenance and the larger items. Still drives like a dream. Plan to drive for another year or two. Love this car and would love to purchase another.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
Report Abuse
Items per page:
5