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Used 2017 Mercedes-Benz C-Class Sedan Consumer Reviews

3.9 out of 5 stars
15 reviews

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Pros
Cons
5 out of 5 stars

Absolute pleasure to drive

Donatello57, 07/11/2017
2017 Mercedes-Benz C-Class C 300 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 7A)
23 of 26 people found this review helpful

Traded in my 2014 C250 coupe. This is my second C300 sedan. Wow! This car is so nice to drive. Quiet, composed, sporty when you want it to be. I've gotten so many compliments on how beautiful the car is. I didn't get the larger wheels because I wanted the ride to be as soft as possible. Added the $5000 package and it has all the luxury i need. Seats are extremely comfortable, Steering is concise and light. Gear shifts using the paddles are immediate. Fuel economy is pretty good. Averaging 27 mpg combined. If I had one complaint it would be the back seats. They are a bit uncomfortable. Sit a an odd angle and I didn't really feel comfortable in them. Not that I care, really. It's all about the driver seat and that is superb!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Value
4 out of 5 stars
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3 out of 5 stars

Honeymoon's Over

DMP2, 11/12/2021
2017 Mercedes-Benz C-Class C 300 4dr Sedan (2.0L 4cyl Turbo 7A)
12 of 13 people found this review helpful

I purchased my C300 in July of 2017. Mercedes asked for a review right way, in the honeymoon phase of ownership. After 4 years of ownership, here is my feedback for Mercedes. You have over-engineered this car in ways that just don't work. 1. Placement of the radio swivel knob on the console means every time you grab a drink, you change the station. 2. Placement of the automatic gear shift on the steering column, if you have a 2nd car, means when you reach for the wipers, you risk putting the car in neutral at 65 mph on a highway. 3. Conversely, you can't move the car out of park unless the driver door is shut and your foot is on the brake; therefore, quick backups for an extra few inches in the garage or a parking space are a thing of the past. 4. Rear wheel drive is great for controlled situations, like race tracks, but not for driving in weather. I’d choose safety over JNDs in handling any day of the week. 5. The run flat tires last less than 20,000 miles, are expensive to replace and there is no spare, no jack and no place for either in the car. For a touring car like the C300, you should assume the driver will be more than 50 miles from a city (range for a run flat tire) and need a spare. 6. When I did have a flat and called for roadside assistance, they told me it was only available during regular hours. Car was marketed as 24/7 roadside assist. 7. HD radio has very limited stations; for another 80 cents, just add an AM/FM option so we can dial into local information stations or listen to a ballgame 8. The car is noisy. It seems the windows don't seal quite shut so there is a constant "whooshing" of air sound. We bought the car new and it was never in an accident, so this is a production issue. 9. The paint nicks/chips easily. My previous 3 cars looked better after 10 years than this one does after 4 years. 10. Bluetooth navigation for music players is not user friendly. 11. The car sits too low to the road so it is easy to hit even the lowest parking curb. 12. The glove box is too small. What I do like about the car is 1. Comfortable, luxurious interior. 2. Rearview camera 3. Split folding rear seats 4. Collision/blind spot assist warnings 5. Programmable memory for driver's seat, steering column and side mirrors. 6. Gas mileage is better than other gasoline powered cars I’ve owned.

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
3 out of 5 stars
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4 out of 5 stars

Great but not so great

Rick Banister, 10/30/2017
updated 05/06/2019
2017 Mercedes-Benz C-Class C 300 Luxury 4dr Sedan (2.0L 4cyl Turbo 7A)
22 of 28 people found this review helpful

Steep learning curve for the instruments in general and navigation system in particular. Wish they had just used CarPlay, which has native smart phone integration. Programming the nav while driving is extremely distracting. Voice recognition is terrible. Lacks alternate route capability. No advice on traffic avoidance. I do like the freeway advices on services available at oncoming off ramps, but google maps or apple maps are much better. Headrests are superb -- all the other cars these days have head rests far too forward in response to recent federal standards, including the E-class, giving me a pain in the neck just sitting in the parking lot. But the seats are VERY firm. Park bench firm, and not comfortable for long drives. Steering and handling are very light and precise. Fold-down seats make for cavernous cargo capacity. I lost $10,000 in resale value the first year, which is ridiculous, as this car seems like it's built to last forever and is very high quality. After a little over two year, the car is worth half of what I paid for it new, even considering the $5,000 end of model year discount.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
2 out of 5 stars
Reliability
5 out of 5 stars
Value
2 out of 5 stars
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4 out of 5 stars

Good but not Great

Chelsea Rosen, 04/06/2019
2017 Mercedes-Benz C-Class C 300 Sport 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 7A)
4 of 4 people found this review helpful

Could improve technology features, should have more bells & whistles for price. Sport package should come with more features considering the price bump it adds. Like it but not over the moon about it and feel that I'm paying much more than I should be for what I got. Was also pushed into this specific vehicle with a lot of false promises and inaccurate information which is extremely upsetting and I will never go back to that dealership again.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

New c300

Larry stradal, 06/12/2017
updated 12/13/2019
2017 Mercedes-Benz C-Class C 300 Sport 4MATIC 4dr Sedan AWD (2.0L 4cyl Turbo 7A)
6 of 7 people found this review helpful

Great looking car with very nice interior. Love how this car drives,its a real joy!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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