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Used 2014 Mazda CX-9 SUV Consumer Reviews

4.4 out of 5 stars
16 reviews

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5 out of 5 stars

Love the CX-9

syracusebeagle, 01/06/2015
2014 Mazda CX-9 Touring 4dr SUV AWD (3.7L 6cyl 6A)
26 of 26 people found this review helpful

After owning several unreliable Jeep products, I decided it was time to try something new. Enter 2014 Mazda CX-9. This is quite possibly the nicest car I have ever owned. It is lovely to look at. Fun to drive. Has loads of cargo space. The most crucial consideration for me was the AWD feature. I outfitted the CX-9 with Blizzaks for the winter. I have already taken this car on treacherous journeys. The CX-9 is a tank. Combine the outfitted CX-9 with a little common sense and you will go anywhere.

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4.75 out of 5 stars

A overall great suv.

sportsphil, 02/11/2015
2014 Mazda CX-9 Touring 4dr SUV (3.7L 6cyl 6A)
18 of 18 people found this review helpful

Well lets start with the fact that i went from a 2006 BMW x5 to my 2014 cx9. The X5 was great for what it was. The CX9 is better for what i wanted. The CX9 is much comfier. It is adequately fast and adequately nimble. The X5 was way faster, more nimble and could break alot better. But its ride was extremely uncomfortable owing to all the sportiness of the vehicle. I enjoy the cheaper gas and the better mileage in the cx9. I enjoy the quiet comfy ride that is light years beyond my x5. The navigation in the CX9 does realtime traffic (with no subscription)... which i didnt expect or maybe that was something the dealer got for me since i got it as an add on. 4000 miles, so far so good

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5 out of 5 stars

Technology incompetent

bb_gun, 03/18/2015
updated 10/02/2017
2014 Mazda CX-9 Grand Touring 4dr SUV (3.7L 6cyl 6A)
26 of 27 people found this review helpful

The SUV is very comfortable, quiet, stylish and spacious. It's fun to ride even on long trips. Love the look & feel. CONS: Fuel economy - it doesn't give the listed fuel economy; couple of mpg less. Bluetooth - if I had my phone on before starting the SUV, it will transfer the phone call, but will cut in & out. USB/iPAD - always starts in the first song - doesn't go back to the song that you were listening to before. Hate the GPS.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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4 out of 5 stars

The makings of greatness

Brian, 03/28/2018
2014 Mazda CX-9 Touring 4dr SUV AWD (3.7L 6cyl 6A)
15 of 15 people found this review helpful

Overall I rate the vehicle very well. With a few tweaks this could be the perfect vehicle for families with 3+ kids. It has tons of cargo space for three active boys and all their gear. The three rows are spacious and even my oldest likes to ride in the back and has plenty of space. It is a very sharp looking crossover with a European style that I find very appealing. The interior is sporty and has nice finishing touches and it drives and parks like a much smaller car. It's nice not to have to drive a massive 9 passenger tank to fit the family and gear. However, the vehicle has a couple of quirks that I would like to see fixed if were to purchase a newer model in the future; wind noise around the side window frames is quite loud, transmission leakage, fuel economy is sub-par and equal to my full size pick-up, the tech is really sub-par and glitchy bluetooth interactions with phones and devices, and the head rest on the third row seats prevent the seats from folding flat without moving the second row forward a bit until they drop into place (this makes it a two-man-job or walking around the vehicle). As I said before, I really like it. I just want to see a few updates that would make it great for most families.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

A Great Vehicle, Except for the Mileage

Larry Peplin, 01/07/2017
2014 Mazda CX-9 Touring 4dr SUV AWD (3.7L 6cyl 6A)
13 of 13 people found this review helpful

I'm in the final couple of months of my 39 month lease. My CX-9 has been absolutely flawless in comfort, interior cargo space, handling and mechanicals. The only thing I can't live with anymore is the mileage. My average has never risen above 18.3 MPG in three years, at least according to the dash readout. I had expected better, but that is my only disappointment.

Safety
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
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2 out of 5 stars

Water pump failure is a major issue

Bluedogmoonshot, 05/19/2021
2014 Mazda CX-9 Touring 4dr SUV (3.7L 6cyl 6A)
11 of 11 people found this review helpful

Purchased a used 2014 model year with 100k miles. Less than a year and 4K miles later, the car failed while driving with loss of steering power. Did some research and learned that this is due to water pump failure and that this is ranked #1 issue with this car. Apparently there is a class action lawsuit against Mazda on this very issue. The water pump is located in a difficult place so a local Mazda dealer quoted $2,300 for the replacement. The car itself is very nice, but I felt compelled to write this review based on my experience, so that hopefully others won’t go through what I went through. Losing power and steering while driving was very scary. If you are going to get it used, highly recommend you get an extended warranty. However, looking back, if I had known a possibility of a car losing power and steering while driving, I would not have purchase it even with an extended warranty. Serious accident could have occurred, such as veering and hitting an oncoming car. Trying to steer without power is extremely difficult.

Safety
1 out of 5 stars
Technology
2 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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4 out of 5 stars

Zoom zoom

culver, 04/02/2018
updated 04/06/2020
2014 Mazda CX-9 Grand Touring 4dr SUV AWD (3.7L 6cyl 6A)
6 of 7 people found this review helpful

The front end is below par: brakes warp easily, control arms and front wheel bearings need replacing. Handles well and is reliable. Sound unibody construction. Very good vehicle.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
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5 out of 5 stars

Broken drivers sun visor

Ron, 06/14/2021
2014 Mazda CX-9 Touring 4dr SUV (3.7L 6cyl 6A)
3 of 3 people found this review helpful

7 years, 60,000 miles Nothing except a broken sunvisor: $90, 30 min. Install. Thank you, Mazda!

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4 out of 5 stars

Easilly Comfortable

Angie Koenig, 05/14/2017
2014 Mazda CX-9 Touring 4dr SUV AWD (3.7L 6cyl 6A)
2 of 2 people found this review helpful

I like it , it is very nice handles very well so far only owned for a couple weeks. Only thing I wish is for better gas MPG but that's to be expected as it is a fairly large size SUV. Love it so far.

Performance
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Best SUV for the investment

Harold L. Uecker, 07/20/2019
updated 07/23/2020
2014 Mazda CX-9 Touring 4dr SUV (3.7L 6cyl 6A)
3 of 4 people found this review helpful

You can`t go wrong by buying most any Mazda product. These autos are the best value on the road today, without question!!

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

2014 CX9

Robert, 07/25/2016
2014 Mazda CX-9 Touring 4dr SUV AWD (3.7L 6cyl 6A)
2 of 4 people found this review helpful

Fuel mileage is 22 highway

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Love it!

Jesus Lives, 05/18/2022
2014 Mazda CX-9 Touring 4dr SUV (3.7L 6cyl 6A)
1 of 1 people found this review helpful

Had a Rav4 before this, and I thought I'd never be able to forget my Toy-ota.....boy was I wrong! Comfortable, great handling and power on longer trips cross state, haven't had a mech issue after 6 months. Have 2 kids and the car seats fit great, roomy, nice sound quality on the speakers. If you don't mind the gas price to fill this baby up, then it's a no brainer!

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4 out of 5 stars

Grendel, the grey monster

Keith Murphy, 12/04/2017
2014 Mazda CX-9 Touring 4dr SUV (3.7L 6cyl 6A)
1 of 2 people found this review helpful

A good solid SUV that has the size engine I need for towing my boat. However, it is much bigger than my RAV4 and took some getting used to. I got a good deal from Wilson Mazda in Ventura and a payment well within my limited budget.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Greatride

Mike, 01/07/2024
updated 01/09/2025
2014 Mazda CX-9 Grand Touring 4dr SUV AWD (3.7L 6cyl 6A)
0 of 0 people found this review helpful

Handles great, engine has alot of power, comfortable

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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3 out of 5 stars

Decent SUV - but wouldn't buy another mazda

Julieebabyyxo, 06/20/2024
2014 Mazda CX-9 Grand Touring 4dr SUV AWD (3.7L 6cyl 6A)
0 of 0 people found this review helpful

My vehicle was purchased used at 126k in 2020. There were no issues the first 2 years of ownership. There bearings seem to wear quickly. I had my head gasket blow at about 150/155k. Also had to replace my alternator & radiator (at once). Spark plugs & battery replaced. All in all put more into the car than i would have liked. The bluetooth connection takes a bit longer than id like. Screen doesn’t auto adjust to external light anymore stuck on day and requires manual night mode change (when lights are in auto). City fuel is about 400-450km for full tank. Comfortable seats (front) but my spouse complains of limited head and leg room.

Safety
3 out of 5 stars
Technology
2 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Great drivable SUV

Joseph masterson, 08/19/2016
2014 Mazda CX-9 Touring 4dr SUV AWD (3.7L 6cyl 6A)
0 of 1 people found this review helpful

Test this car before buying another SUV

Safety
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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