Used 2013 Mazda CX-9 SUV Consumer Reviews
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Very dependable vehicle
I have never owned a Mazda CX-9 before. I has been a dream to own. It has 160000 miles on it and running strong, use no oil and ride is as smooth as the day we drove it off the lot.
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Class on a dime
This is my third Mazda I've owned and won't buy anything else. I love Mazda for its dependability and class.
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- Touring 4dr SUVMSRP: $11,499102 mi away
- Sport 4dr SUVMSRP: $4,980109 mi away
- Grand Touring 4dr SUVMSRP: $6,995141 mi away
$4100. in non-warranty repairs - Don't trust this
Original tires hydroplaned drastically (Replaced with Michelin tires ($800). Brake booster and brake master cylinder failed at 104,000 miles.($900.) Gas tank vapor back fill flapper check valve failed at 106,000 miles - Couldn't pump gas without is shutting off every 10 seconds ( New gas tank $2000). A/C doesn't stay cool when car idles for more than 10 minutes on a hot day ($400 and still not fixed). Never had such problems with my Toyotas. (200k miles before any problems at all). Never will buy Mazda (Ford made) car again.
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Good car minus the navigation
I have owned this car for two years now. I got it when I had two kids I now have 3. Overall we have run out of room. My 6'5 husband puts either the driver or passenger seat all the way back causing cramping in the 2nd and third row. It creates constant fights with my kids as they then both adjust their seats trying to get more room. You can't fit 3 car seats across the 2nd row. I can barely do a Costco run with 1/2 a third row up. The navigation is horrific and always freezes leaving me to pull over and enter my destination in my cell. My husband hates my navigation and refuses to use it. When it does work, the directions are not great.
From 7 to 1
Test drove 7 SUVs and all were nice and capable but the CX-9 was the only one that really excited me after the test drive. Pilot, Traverse, and Pathfinder were too cavernous. Explorer had too many bad reviews (here, CR) and I rented one for a weekend and it was falling apart at 1700 miles. Acadia was overpriced. Durango was a really nice ride and came in a very close second but was probably more SUV than I needed (I don't tow). The CX-9 website does not do justice to the looks of this SUV. It is very sharp looking and people have given me nice compliments. Got it last week and drove 2 hours to Boston this weekend. So comfortable. Didn't want the drive to end. Fit kids and luggage no prob
I cannot wait for my lease to end
I now had my 2013 CX-9 for 27 months and have logged 14k miles. To date both key fobs do not work (one is used by my wife and one by me on weekends). The navigation freezes at the exact moment you need it. The exterior sheet metal easily bends. Gas mileage is weak (but I knew this going int the lease). Other then the above the car will meet expectations.
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Bad transmission / torq. conv. & NHTSA: Bad brakes
We have a 2013 CX-9. Since we've owned it the torque converter and new transmission were completely faulty and replaced, the brake booster, lower control arms (and now front ball joint). The brake booster problem has existed on other Mazda vehicles dating back to 2003 (over 10 years). in 2012 Government investigated problems of leaking master brake cynlinders of 2008 Mazda CX-9. NHTSA already investigated the 2010-2011 CX-9's and Mazda "extended the warranty" on those vehicles. What about the 2013 CX-9's? Why was the problem not yet remedied on the 2013? I have COMPLETELY lost confidence in the Mazda brand: brakes, transmission and steering. It's a great vehicle, but what good is a vehicle if you cannot stop or steer or have power to the transmission? Safety should be FIRST priority and MAZDA has failed miserably with these issues (especially brakes). The brake booster was supposedly "fixed" under warranty, The next day the orange wrench mechanic light illuminated on the dashboard and cruise control broke. It turns out the brake booster was still faulty. We took it back and they have supposedly "fixed it this time". This is the 3rd major repair of this vehicle and it is now less than 3 years old! I do not think I would buy another Mazda again.
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Putting the Sport in Sport Utility Vehicle
After seven years with the Mazda CX9 I love it as much today as the day we drove it home. This is a too much overlooked and too much under appreciated SUV. We've done everything with it from pulling a camper to shining it up and taking it on fancy date nights. I love the way it drives, taut, balanced, and smooth. It is a large vehicle but it doesn't drive like one. It drives smaller, sportier, more controlled. It handles curves with confidence and cruises the interstate smoothly. If you find a well care for CX9 buy it, but not mine, mine isn't for sale.
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Solid SUV for a long time.
I bought this Mazda CX9 SUV as new in 2013 and driving since then without any issues. I had to spent more than $3500 for changing the water pump in 2019.
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Car or brand...
Bought spanking new CX9 AWD and was super excited. The drive is nice though the voice interface can be improved. Alas this was short lived and not to mention super frustating. So much so that I have decided to let go of the vehicle at a lose. Why... because Mazda sold me a car for which they do not have spare parts. My car is in workshop for more than a month for simple parts like bumber and grill. They do not even have eta on the back orders. The Customer service is no help and would not even consider a loner car. I am spending from my pocket. Even after the car is fixed I have lost complete faith in the brand. Please do share this critical info with friends.