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Used 2021 Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A) Consumer Reviews

4.4 out of 5 stars
16 reviews

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5 out of 5 stars

Just got it but impressed so far

LEO 2010, Pawleys Island, SC, 07/04/2021
Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
21 of 23 people found this review helpful

This car lives up to its billing. It drives great, is relatively quiet on the highway, and the red paint job stands out in a crowd of boring white and grey cars that litter the highways. My only complaint is that the seat is too firm for my liking. It purchased a seat cushion to soften it some but then the seat cooling and heating function isn't useful. The interior design is very luxurious for a car that is inexpensive. It's a good choice for those not looking to break the bank and are okay with a small SUV.

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5 out of 5 stars
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Interior
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Comfort
4 out of 5 stars
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5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Great vehicle I’m thrilled with my new 2021

SocalDancer, Ventura, CA, 11/19/2020
Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
46 of 54 people found this review helpful

New additions are automatic folding outside mirrors, cooling seats, larger display, Android Auto, Apple Play, Bose stereo system, heated steering wheel & seats, and so many other safety features. Be sure to get the Grand Touring model.

Safety
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4 out of 5 stars

Great CUV, but the Bose stereo, not so much ...

BrianM, Longview, TX, 02/04/2021
Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
32 of 39 people found this review helpful

The CX-5 Grand Touring (base trim - no Prem Pkg) is my second Mazda to lease, and overall I'm pretty pleased. Having come from a larger 2018 CX-9 Grand Touring, the 5 is a great CUV that fit within my current budget. Its ride is a bit on the firm side, which will take time getting used to, after having the smooth ride of the 9. The non-turbo engine, however, is peppy and punchy, especially when used with the manual / paddle shifters in Sport mode. The larger 10.25" info screen is also really great. The one feature that falls terribly short, in my opinion, is the Bose stereo. The sound, even with the treble at its highest setting, sounds muddy and muffled, and doesn't have the same crispness and depth as the Bose systems in the 9, the new 3's and the very new CX-30. Being in year five of its current generation, the 5 would benefit GREATLY from the same Bose 12-speaker system found in the new 3 and CX-30. That particular upgrade would raise the bar for this CUV sky-high.

Safety
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4 out of 5 stars
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5 out of 5 stars
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5 out of 5 stars

Awesome car!!

Dave, Hull, IA, 01/21/2021
Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
23 of 31 people found this review helpful

It has a really good ride. Are family is coming from a 2014 Buick Enclave. And the Mazda has as smooth a ride, comfort and minimal road noise as the Buick. Fuel economy was the same as the Buick as well. The engine is snappy and plenty of get up and go for traveling. I enjoyed the cruise control option. A person can go in front of you, your car slows down to maintain a safe distance, and then accelerates when able to. Automatically. The steering wheel operation keeps your mind on the road. Will be buying more Mazda’s in the future!!

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1 out of 5 stars

Extremely Uncomfortable Seats A Fatal Flaw

DiverP, Gainesville, FL, 07/06/2021
Mazda CX-5 Grand Touring 4dr SUV (2.5L 4cyl 6A)
76 of 113 people found this review helpful

At 55, after buying Fords, a Maserati, and two Nissans and having driven Hondas, Toyotas and several sports cars and SUVs, I purchased my first Mazda based on commercial site reviews. Looking for safety, reliability, and a great price with a loaded car. Wanted to down size. Thought I had found it in the CX-5. My test drive was short. My fault. Because I realized after driving the CX-5 the first day I bought it that that the front seats are beyond terrible. If you are over about 50 or have shoulder or back problems, avoid this car. The seats will make you suffer. We just got back from a 5 hour both ways vacation drive with less than 150 miles on the car starting out and by the time we got back we want to sell it even for a loss. Our backs and shoulders ached the whole time. The seats are so stiff, have no leg room support, and are so ergonomically painful, that no engineer who designed the seats could have driven any time in them or is a moron. We have since researched seat issues with this car and unfortunately now know that this is a huge issue with this car. Hard to believe that a car company could design a beautiful, highly equipped, reliable and safe car that is ruined by its horrible car seats. We will be selling this brand new car at a loss because it hurts our backs and shoulders and nothing is more miserable than trying to drive a distance in pain because of short, rock hard seats.

Safety
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1 out of 5 stars
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5 out of 5 stars
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