Used 2015 Mazda CX-5 SUV Consumer Reviews
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Great, until the 2017 was released
Dec 2014- I just traded in a 2015 Accord sedan (which had multiple problems) for the 2015 CX-5. I prefer the style and drive of Mazda models. The seats in the CX5 are supportive and comfortable (apart from the head restraint which is not comfortable for short people) The Bose system sounds fine to me--not great-- but good enough. The interior noise level (I checked with a decibel meter) is not great, but is equivalent to other SUVs in this price range. The car is relatively smooth on bumpy roads. The CX5 is known for being a pleasure to drive- sporty for an SUV with great handling. The electronic multifunction interface is not great. it is a bit slow and sometimes requires multiple entries. I am not able to download my messages. Also, the screen should be bigger. Fuel economy was lower than advertised. Only 28.5 on the hightway at 70 mph. 2017-- So, living in Florida, I found that the car took a long time to cool off, due to the lack of air conditioning vents in the back. Also, I just got tired of the road roar, especially on the highway. I'm trading it in for the 2017, which has loads of improvements. Still sticking with the CX5 , which gave me no problems while I owned it.
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5,000 Miles in, all smiles
We purchased this CX-5 in December 2014 after my 7 years driving an X3. Of all the compact SUVs available in the $25-30K price range, we liked the CX-5 styling the best. Now 5,000 miles on the odometer and I really have no complaints. On highway trips through the PA mountains and over OH flatlands, I averaged 29mpg at 70mph. In mixed driving (local errands, groceries, etc.) I'm seeing about 25mpg. And all this with 87 octane on a high-compression engine. The in-dash multimedia system works great, pairing with multiple iPhone/iPods cleanly and transmitting bluetooth info as needed. The update to the TomTom nav system worked as described on the web guide. Very happy with this choice so far.
- Sport 4dr SUVMSRP: $16,59584 mi away
- Sport 4dr SUVMSRP: $11,500In-stock online
- Touring 4dr SUVMSRP: $14,786In-stock online
love it but the 2016 is on the way
Bought the Grand Touring AWD in August now has 5,000 miles. I bought the reflex blue color which is hard to find. Get a lot of good comments on it. I love the ride, the stereo sounds great. Good acceleration for a 4 cylinder. Others have complained about the touchscreen but I have no problem with it. I just saw the 2016 is coming out in June. Classic Mazda dealership was great. Will most likely buy another one when i get tired of this one! Now have 35,000 miles on it. Found out that the reason for the poor road noise is the tires. I bought Michelin Premier Tires as a replacement and the car rides smoother and much quieter. Also wish the car had heated steering wheel. Overall a good car and may buy another one in a few years.
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Quite Pleased (Needs a few tweaks)
Bought in June 2014, 54k on it so far. Very fun to drive. Very reliable. Get as advertised mileage 25 city, approx. 32 hwy, and 27+ combined. The changes I think are needed are more comfortable front seats (more bolstering and more aggressive lumbar support), climate control vents for the back seats, better sound insulation for the cabin (too much wind noise), Garmin based navigation system over the TomTom system, a push button "sport mode" since around town I have to keep the transmission in manual shift mode all the time since the auto mode shifts up to higher gears too quickly thereby sapping any torque and acceleration from the engine. I believe they did incorporate this feature in the later year models. Having the window and door lock control buttons on the driver's door lighted is needed as you can't see them at night. Would like to see the steering wheel have more texture to it. have had to put aftermarket wrap on it since I find it to be too slippery. A set of speakers in the rear cabin section are sorely needed. Lastly I was very disappointed to find that, according to Mazda, they discontinued many of the accessories for the CX-5 model most notably color coded door edge protection strips.
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750 miles and love it so far (Update at 36k)
I really love my CX-5. I tried the Toyota Rav4 (my #2), Ford Escape (my #3), and Honda CR-V (#4--hated it) before choosing this car. It was a clear winner. I appreciated how the middle trim level I purchased had features other makers only offered with higher trim levels (i.e. blind spot monitoring). As a college student without my own family, having the single control for the AC/heating works well for me. If you have children, you'd probably be more inclined to consider the Grand Touring model since it allows passengers to control their own temperature control. The car is fun to drive and easy to maneuver. Best deal for the money. Update at 36k Miles: I still really love this little car. My gas milage is nothing special but it's good (averaging a little over 27 mpg living in Dallas with lots of traffic and school zones mixed with random bouts on the highway). Back up camera is something I so appreciate having, and the blind spot monitoring has been great with living in the city. The only times the tire pressure light has come on were the two times I had nails in tires, so I was able to have them patched before a flat on both occasions. Bluetooth works like a charm, but the car does have a lot of road noise (which I noticed on test drive but has been more apparent to me lately), and a pet peeve of mine is that the inside paneling by the gas pedal sometimes will pop off if my shoe catches it when I get in or out of the car. I also wish that the window controls and locking button on the driver door were backlit--it's kind of ridiculous to not be able to see them at night. That being said, I still love this car and would recommend it to anyone!
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Lots of great, some not so great
After 28,000 miles, the first review still pretty accurate but to add a few comments. The engine seems to be getting louder. Marble sound lasts longer. Will get this checked out next service. The uncomfortable back seats have become an issue. Big complaints from my wife on those rare times she rides in back. Think of the exit row seat on a plane. Mazda has to fix this. Doing a lot of highway driving these days. Good riding car. The radio is just not good. If it's not an hd signal it has no depth at all. First, I drove every crossover in this class when I was shopping. I mean every one. Some were smoother rides, some more space, but really, no other car matched the handling of the Mazda. If you like to drive, this is really the best one, and a few other reasons to love it. Personally, I like the design. I think it is sporty looking with nice lines. Great ground clearance. Others, like the Nissan had a front spoiler kind of thing that cut the ground clearance down. Mazda had true height. Inside is nicely laid out and the materials are decent quality for the class. I had read a lot of reviews of this car and there were several comments about road noise. Frankly, I don't know what they mean. It's not a Bently, but it's more than reasonable. Could always be a tire issue. I got leather seats, Bose Sound, no navigation. So now to some critiques. Mileage is not as advertised. I really don't know how you get the miles they say without driving like your grandmother. You really can't drive like that with this car since the engine is geared high, must be to push the mileage, and it has other gas saving features. What that means is that, 1. You have to get used to the car sounding like marbles in a dryer when it starts up (for just about 1 minute so no big deal), but it is a little weird if you don't know it, and 2, you have to punch it more than you might be used to so it moves. It's a little hard to describe, but you'll know it when you feel it, but you will get used to it. But when you do punch it, this car can move. Love the regular gas it gets. As far as comfort, the front seats are very comfortable, but I get complaints that the back seats are too upright. Mazda should give a reclining back seat like Nissan has. Another small thing is the center front console. I read one review where the guy complained it was too short for comfortable arm resting, and at least for my size, 5'11". he was right, it should be longer for a more ergonomic arm resting. Also, I would like the steering wheel to drop a little more, but not a biggy. The heated seats take a little longer to warm up than I would like, and the only other thing is the radio. Most reviewers complain that even the upgraded Bose doesn't sound so good and they are right, if you don't have a good HD signal. In HD, it sounds really good, in non HD, it is pretty lame for an upgraded system. So for all my negatives, I like to think of them as constructive criticism, I really love to drive this car. If you are a driver, if handling, good (not great) economy, great pickup (just with some extra pedal) are important, great styling, this is the right crossover. Bottom line, it is for drivers. se
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Except for the heating, A/C and defogger systems
I wanted to wait till I owned this CX-5 touring long enough to experience all seasons to their worst. 8 month's ownership in central IN, former CR-V owner. I have to say that I love everything about this car except for the defogger/heat and air system. I must choose between having clear windows or a comfortable cabin. In the 11 years I owned the Honda CR-V, this was not the case. In the CX-5 you cannot turn on the internal air re-circulation if you have the defogger dial engaged. (I went to the dealership to make sure it wasn't user error.) I realize this is common with other makes, but I hate it. I experienced sudden visibility loss on a hot, muggy night when I first owned the car. I hate having to smell car exhaust inside my vehicle. On a 15 degree day my windows froze shut on my 35 min. drive because I (only person in the car) could not keep the interior warm enough to keep the window seal from freezing. I had to keep the defroster on or I couldn't see. And, this was after parking in a heated garage overnight. The car rides like a dream, is quiet, gets great mileage, is comfortable for large adults in the front and back. The sound system is great and I love the look of the car. This car is great for a desert dweller, not for anyone who must fight foggy windows in humid environments. This is a deal breaker for me. I will trade the car within 2 years, whereas I kept my Honda for 11. If it were not for Honda's road noise, I probably would have purchased another. I thought the CX-5 was my answer. One other tiny thing, the cargo area could use more than a 1 by 2 inch light for a $28K car. July 2016, still have the car, still hold the same opinion. Jan. 2018 update, I didn't trade the car because I would lose too much money. I am still driving the car. It's still a good car, but my feet freeze in the winter, even with the dial turned to floor blower and with the heat turned on high. January 2021 I am still driving the car. I am still the only car on the road with the windshield wipers running early on a summer morning because I can't get rid of the condensation, with the defogger, any way I set it. No other complaints. 1/2025 125K miles and still taking good care of the vehicle. Still great car except for the defogger system and weak heater. Took AZ mountains like a champ this summer and had no problems in temps of 109 degrees, A/C still working fine.
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Great with a big exception
I ought a 2015 CX-5 Grand Touring AWD with the technology package. It's been a great comfortable car, but the tech package is worthless and there are lots of issues with it. Google "Mazda CX-5petition" for details. The TomTom GPS would have been great about 6-7 years ago. Including it on a 2015 vehicle should be an embarrassment to both TomTom and Mazda. The system doesn't sync properly with iTunes, always playing the first song and turning off "shuffle" when starting. Bluetooth also has issues. Update: The advertised USB connection to an iPod/iPhone doesn't work anymore. I had a piece of wheel well trim fall off at under 10,000 miles. They insisted it wasn't covered under the warranty, that it was my fault. A shock started leaking at about 35,000 miles. Again, not covered when it should have been. The dealership where I live had been a great disappointment. I won't be buying another Mazda. Update 2: The car itself has been find, with few mechanical problems. The entertainment system continues to fail. The most recent issue is that Pandora (a button on the system that connects with the Pandora app on your phone) has stopped functioning. Many of the issues with the entertainment system could be fixed with a software update, but Mazda doesn't seem to care. When I ask to get it fixed at the dealership, they ignore me and don't even put it on the work order.
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So Far, Exceeds Expectations
I traded in my sweet little 2010 Mazda 3 for this guy, and I'm in love. I would have kept the 3 (I was this close to paying it off), but I needed more room for the family. Namely my 6'4" husband. The CX-5 is beyond roomy, and it's really comfortable. But driving it, I don't feel like I lost much of the quick response and easy handling that I had with my 3. The only thing I'm not sure about is the audio/phone computer thing. It's clunky and ugly and cheap and feels like an afterthought. An unwise afterthought. BUT...it's been working for me when it eventually gets all connected and set up with my phone. No problems so far streaming Pandora, or playing the music from my iPhone or calling out.
CX - 5 Grand
Bought a 2015 Mazda CX-5 and then a 2017 and will buy a 2020. Great vehicles
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The Practical CX-5
This is a great overall vehicle! The cx5 did excessively well over the past winter in the snow including hilly driveways, and unpaved roads. You cant just thank awd but along with the tires it came with from the dealership it drove great! These tires were all seasons however typically you still need actual snow tires to get as much traction as these did, plus with awd i never had any issues. I do alot of 60 to 65mph highway driving and very slow city driving. Mostly a 50/50 split and I am getting 25.2 average mpg. Now this isnt babying it nor beating on it. There are times will i will take off a little fast or be rushing to work but if you baby it a little more than i do and do a good amount of both city and highway i could see getting 26+average mpg. I also went with the grant touring model as i wanted the leather interior, backup camera and sunroof. The sunroof was a I wont buy a car without one and the other things i wanted with the car ended up being of course in the most expensive model. Now the backup camera as well as lane departure warning is great. My only issue is sometimes the sensor picks up guardrails on typically on ramps and thinks it is a car and warns not to change lanes. However other than this every so often it works great. Now the best part about this is how practical it is. It has comfortably and relatively decent space for passengers. The back seats will accomodate car seats well, i am not sure if 3 wide will work as alot of cars dont usually either. However 2 should fit nice. You may have to put your seat up slightly however I drive close to the steering wheel anyways. The trunk space is a plus as it is good for small to medium grocery runs. You will have to stack a bit but it works. Now if nobody is sitting in the back then forget it. With a pull of a lever the seats fold down with a breeze and you will have the space of a small pickup bed. The heated seats work great, climate control is easy to use, it would be nice if it blew a little more forcefully. But thats why you have the moonroof to put back and enjoy the nice warm days. I also looked at the cx3 but it was just a little to small for me. I pack this car with lots of stuff as i lile to buy sell and collect alot of stuff (ALOT) Now for sportyness I beleive the cx5 looks sharp, i do like the newer styles front but not so much the rear taillights on the 2017 and up. The 2015 is just an all around smooth looking car. Rims may come with cool looking darkened specialty ones depending on the version. Mine did not but they are real rims and arent just fake ones with plastic covers like everyone used to have on their smaller cars. Acceleration in first gear starts off a little slow but when it goes into 2nd it beefs up and runs smooth. For highway driving one thing i was able to find in the manual is if you need to really speed up quick, push the pedal to the floor and then some, it will click and automatically down shift giving you a faster speedup. - Now for CONS: Mpg could be a little better but it depends on how you drive and where you drive. When i first bought the vehicle i reset my average for i was curious how a 2 hr trip would go. With highway and main rds and very little back roads and stop lights. Usually a 35+mph drive. My average in this trip there and back was 29mpg! Now with lots of city travel it knocks it down. Still 25 isnt too bad, one key though is dont use cheap gas! My mpg went from 22.1 to 25.2 just by using better gas! I used 87 just once because i was in a pinch and ended up filling it up. I reset the average and it was 22.1 after my tank emptied. Now with better gas and 4 months of driving im at 25.2. You spend more but go farther. 3.1mpgx13 gallons= 39.3more miles. Over 1.5 gallons which which saved you more money than cheaping out. The headlights could be better. Im going to replace them with HID Mazda lights. Easy fix but wish mazda already had these. The 2016 and up models should now have them stock. Another con which i am looking to change which isnt a con if your car has it is the dash oard maintenance reminder settings. Mine is not equipped with this and i wish it did. Where you can look through mpg, average speed, mpg left there may be an option to see your maintenance reminders for oil changes, etc. There were 2 types of dashes model a and b. one of which does have and the other which mine didnt, did not. I wish they all came with this for the cx5. Being a larger suv, even though its not as large as the cx9 its something people take on long trips and vacations,etc. I think they should have had this option for all cx5s for it wouldnt have been outrageous to have them include it. The biggest con of all (JUZT BECAUSE IT SAYS NAVIGATION SYSTEM DOESNT MEAN IT HAS NAVIGATION EQUIPPED) It has the navigation display unit where the cd changer and radio is, however some do and some dont have the chip reader which has the maps which sends the info to your screen. I had to get it installed
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Fun to drive
Finally got rid of my 12-year-old car and I love this one. I like sitting up higher, lots of visibility, great "driving aids" like the back-up camera and blinking/beeping in side mirrors when there is a car in the blind spots. Tons of cargo area when the second row seats are folded down. Easy-to-use controls for the radio, navigation system and climate adjustments. Love the heated seats!
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2014 CX5 2.5 Touring
Its been 2 yrs/ 20K miles and it still deliveries the fun to drive with perfect Reliability. I service my cx5 at the dealer. first service @5k $40, second @10K free, third@15K $55, fourth@20K $60. Owning a Lexus, BMW, and Nissan, we seem to drive the CX5 everywhere. Avg., MPGs when new was at 23-24, mix driving - after we hit 4-5K we avg., 27mpg. On trips 300+ miles on cruise control holding 70mph we avg., 31mpg. I have a BMW 42K price tag and the Mazda matches the steering & Balance character of it. We have been very Happy with the Cx5. If I had any CONS: it would be the the bluetooth, its quirky & it needs a little sound deadening padding like Lexus. other than that, Its a great buy
So fun to drive BUT
I've been driving my CX5 Grand Touring for a few months and have put a few thousand miles on it. It is a fun, peppy CUV and great for hauling kids, the huge family dog and loads of stuff around town and beyond. It handles all sorts of terrain well and sits firmly on the road. The suspension is definitely a little firm but it doesn't ride like a truck. The navigation system is quite low tech, and some of the finer details are neglected. One huge issue for my family right now is the discovery that the rear seats don't recline...a deal breaker on a long haul road trip for a kid in a booster seat. The cx5 is not for the seeker of oversized storage compartments to stash stuff.
Peppy!
I got my CX-5 in July and currently have about 9,500km on it. Driving it has been nothing but fun. Great response, torque and stability in all conditions. I test drove the CR-V, RAV4, Santa Fe and Cherokee before settling on this one, the most balanced package of all. I am absolutely in LOVE with the steering, which adjusts firmness perfectly with speed. The interior build quality is great with soft-touch materials and while some may find it bland, I prefer this over the overly done interiors of RAV4 and Santa Fe and the pointless buttons of the CR-V. No problems so far - definitely room for improvements as noted below.
The Worst Stereo/Electronics I've Ever Encountered
My 2015 CX-5 GT AWD has the poorest excuse for an infotainment system I've ever seen, bar none. The "premium" Bose stereo sounds more like someone glued a transistor radio to the dashboard and the TomTom navigation system is extremely buggy, requiring constant updates and is agonizingly slow. Ipod support is in name only, I've stopped using it. Voice recognition is a joke. The Bluetooth interface stumbles constantly. Various automotive sites (including this one) have referred to the electronics/audio in this vehicle as sub par or mediocre. The reality is living with it day and day out is enough to taint the entire ownership experience.
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Excellent vehicle for the money
I needed a replacement for my Honda CRV. After doing research and test driving the new CRV, RAV4, and the CX-5, I feel the Mazda is the best of the bunch. The CX-5 feels more athletic, handles better, and feels more comfortable to me. The Touring comes fairly loaded with features, and, mine has the Bose radio and sun roof package as well. Build quality seems excellent and equal to the Honda it replaced.
I love this car!
My last vehicle was a Sub Forester. All well and good. This car handles much better. Better turn radius, much more "umph" on steep mountain passes, lots of pep & energy - and AWD too! Sweet! Subaru a little weak on bells and whistles, and this has really nice comfort features. Good gas mileage too.
Do Not Pay For The Tech Package with the Mazda CX 5
I had a 2013 Mazda CX5 GT with Tech Package and the iPod integration unit / Bluetooth worked perfectly. I JUST bought a new 2015 with the 2.5 Engine and Tech Package. Don't buy this car with the Tech package! Mazda has known about problems with this system for over a year . . . nothing fixed yet. No time stated for firmware update. Pandora / iPod/ Bluetooth . . . sync up very sketchy. Go on Google . .. type in "Mazda CX5 iPod issues" and read all the posts and You tube Video. Dealer knows this system is not working right and will not inform customers. Mazda knows this system is not working right and hasn't fixed it . . . but you will pay for it!
Am still happy with this 2 year old purchase
The good- great handling and fun driving experience. The interior has held up well. BUT No matter what I do, I only get 28 mpg at 75 on the highway. My friends with the Honda CRV are getting 33 at that speed. In city driving gives me about 26. This car needs armrests and an adjustable head restraint/support. I'm 5,3 and it pushes my head forward (not as bad as other cars). Also the back of the car has no air conditioning vents and is very hard to cool in the summer. Lastly i needs more soundproofing from exterior and engine noises.
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Transmission died after 24,000 miles
I purchased a 2015 CX5 Grand Touring w/ tech package in October 2014. Fast forward to March 2016 with 24,000 miles on it and my transmission died. It needed to be completely replaced. I replaced the vehicle entirely with a Rogue. Pros: -I really like the exterior. I especially like the Soul Red color. -The blind spot warning system is very visible Cons: -Well, the transmission died after 24,000 miles. -The technology (Although, I think they updated it for 2016) was slow. It would always takes 5-10 seconds to switch from FM to XM. Furthermore, pairing my iPhone would take a while, especially during the downloading of contacts whereas my new Rogue downloaded it in 5 seconds. -The Smart City Braking System is useless. It's supposed to stop the car if it senses another car in front of if you are going under 15 mph (I think). It may be useful if you live in Manhattan but for me it was just a giant pain. I work in a secured environment. There is a lift gate getting into work. The lift gate would start to lift and I would let off the brake and it would think the gate is a car and then slam on the brakes for me. I mean, obviously I learned eventually but to me it is a completely useless safety feature and could only do me harm rather than good.
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Great car
We bought our 2015 CX 5 in August . We traded in our 2014 CX 5 cause I wanted a grand touring model. We love the car and it is a hoot to drive. Mileage is spot on and the Pandora woks great. don"t really use the nav system. Can't say enough good things about it. A little trip to the E Bay store for some crome items for the outside and it is a head turner. I named it our Mazda-Rotti. Looks like a mini Lexus
Great vehicle, love to drive it.
I have bought and driven a Mazda CX5 Sport with AWD and the 2.5L engine. I really love to drive this vehicle. I have put on about 6000 miles and driven through all kinds of conditions, on a long trip and daily use. I am in awe of how great this vehicle is. I have the Sport model with AWD and the 2.5L engine. Honestly, it is all the power I want. Whether it is on the freeway or off a stop light, it can move and accelerate at any time. The CX5 handles like a dream, looks great, rides comfortable. Whenever I have popped the back seat down and loaded it with stuff on a number of occasions and it worked great and was impressed on how much could be loaded in.
Wanted to love this Certified Pre-Owned Mazda CX-5
UPDATE: The company replaced one shock under the TSB and I did convince them that both shocks should be replaced, and they did so as a goodwill gesture. I have another TSB related to the Bluetooth head unit that I need honored, and then no further TSBs will be completed under warranty, as that only happens under the new car bumper-to-bumper warranty, not the extended one. Another plus I noticed: I used to hate driving at night, but the headlamps provide such good light coverage that I actually enjoyed a late night drive. My gas mileage has improved since I have had the car, although maybe not quite the EPA rating. The good: it is stylish and fun to drive. I like the backup camera and blind spot warnings. The maybe not so good: My gas mileage for my first tank of gas with this vehicle netted me 21.2 mpg, quite a bit short of the EPA estimate of 25 in town, or even 24-26 in town. My Honda Element gets better and is rated lower! I needed better gas mileage. This is very disappointing. I do not let the car run while stopped unless it is at a stop light or sign, I keep tires aired, I do not charge stops or peel off from them. I am a very conservative driver. I observe speed laws. I see no way to bring this vehicle up to the EPA rating. The first drive off the lot after purchase (and this was after already having test driven the vehicle with no observed issues), first speed bump, chirp, squeak, clunk. I researched known issues with interior design. I could find nothing that seemed to be an issue. Then the seatbelt latch broke. Took the vehicle into the Mazda dealer 36 hours after taking it home. They fixed the seatbelt latch. They said that squeaks and rattles are not covered under any of the warranties, not the 60 day local warranty, not the new car bumper to bumper warranty -- nothing. The service adviser said he would contact Mazda to see if he could get approval to do a diagnostic at no charge to me. There is even a Technical Service Bulletin describing the "chirp" that I am hearing. If this is going to be my experience with Mazda after the sale, I will not be a happy camper. I still am waiting for a determination on the diagnostics an necessary repairs.
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Happy with the 2018 upgrade!
I upgraded to the new model, white with white leather interior Grand Touring in May 2018. No problems, love it. Sporty, nicer with more comfortable seats than my 2015 model. I love the heated steering wheel! Rear heated seats are nice for passengers in the winter, plenty of leg room back there.
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A great car ruined by transmission mapping
This is a decent car that could be a great car with better transmission mapping and an additional transmission gear or two. I own the larger 2.5L engine with the 6-speed automatic transmission. I live on a hill, but most of my driving is down on fairy flat terrain. The transmission mapping is definitely part of the Skyactive technology, designed to shift to the highest possible gear as soon as is practical. More often than not this isn't a problem--until you begin driving up a hill, where it has a constant tendency to lug. The transmission is reluctant to down shift without feeding it a significant amounts of throttle. Then it downshifts and races up the hill, making it difficult to drive up a hill smoothly. More often than not, I'm forced to shift manually whenever I'm driving up the hill, inorder to be in total control of shift points. Most of the other cars I've owned with automatic transmissions seen to sense when you begin driving up a hill and seem to downshift much more inuitively (more quickly and with less throttle application) and smoothly. The transmission is adaptive, meaning it adapts to your driving style over time. I drive very moderalty most of the time, so I don't mind the hunt for the highest gear, as that strategy generally improves fuel economy. But drive it loaded up a hill and any hint of a "performance" vehicle flies right out the door. Additionally, gear spacing between 32 and 40 miles per hour is way to broad. This car would definitely benefit from one or two additional gears in this important speed range. I've owned many cars with automatic transmissions, and this is by far the worst transmission mapping I've noticed. The key is "noticed." When transmission mapping is done well, you don't notice it because the transmission always seems to be in the correct great. In the CX-5, even with the larger engine, the poor mapping is always noticed driving up a hill. It's really a shame, because all other aspects of this vehicle are really good. Steering and brake feel are outstanding, and this car really is fun to drive--over flat terrain. Enter a hill, and entire package falls apart due to the transmission.
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Happy with my crossover choice!
Before I bought the CX5 I did hours of research into crossover vehicles and I'm very happy to have chosen this one. I've been driving it for about 3 months now and couldn't be happier with it. The sleek exterior of the car is what initially caught my eye. The car is very easy and fun to drive. Even though it's a crossover it handles like a sedan. The gas mileage has been great on my wallet and it picks up speed nicely. I'm about 2500 miles into the car and haven't noticed any problems at all. I previously drove a Honda and I have full faith in Mazda that it will be just as reliable. I'm extremely happy with my choice!
Don't Usually Care for SUV's
If you enjoy driving, SUV's are typically bricks on the road. There are a few I liked in the past, but they were way beyond my budget. My ratings are based on comparisons to other SUV's, not cars. The ride and handling are much better than I had hoped for in this price range. A 0-60 time of 8 seconds is what I consider the threshold for adequate performance and that's what this vehicle does. The motor has a nice sound when you wind it out. I'm very happy with the 29 mpg average I've been getting in mixed driving. I don't do a lot of city stop-and-go driving, but I do have a heavy right foot and frequently mash the pedal to the floor getting around slow pokes hanging out in the left lane. Adaptive headlights are awesome. i could really use these on my motorcycles. The interior is nicely laid out and very comfortable. Seats in my GT are far better than lower trim levels. I don't think I could live with Sport or Touring model seats with my bad lower back. The interior feels and looks like quality materiels. That's the good. Here's the bad: The navigation doesn't allow you to manually input directions when driving and the voice command aspect is terrible. It's extremely frustrating. The Bose stereo, like all Bose stereos, is lame. "No highs, no lows: it must be Bose", about covers it. Bluetooth is also lame. Sometimes it recognized my phone, most times it didn't. But even when it did the sound quality is so poor i gave up on it within a month of ownership. Using the iPod connection is a pain. It's very slow to respond to commands and it will freeze up for a while if you try to input several commands quickly. Other than the Nav none of that stuff is important to me. The 2016 and newer models are supposed to be much improved in those areas over the earlier models. I leased it because it was the first SUV in my price range that I enjoyed driving. It's been two years and 37K miles and the only issues were a rattle in the tailgate that went away after a month or so and a rear wiper motor that died and was replaced under warranty. I would definitely get another one.
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Good car with transmission problem
Cars transmission had problems after 300 miles. There would be a delay in its initiation when I went from park to drive, reverse to drive or stopped to drive. It caused the car not to move for about 2 seconds then the car would jerk forward. After it got going it seemed fine. Took about 10 days to fix. I couldn't get a loaner car for 4 days. Car seems to slightly jerk ever so slightly since then when stopped in drive mode, but barely noticeable. Car handles great, has sufficient power for flat pavement. Nice quality/trim inside. Nice speaker/sound system.
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Great car with a poor transmission
Beware - my transmission had issues at 80,000 miles . Ultimately had to replace the entire transmission! This has a out of pocket cost of $ 4,600 , the skyactive is a maintenance free transmission, but has issues. Mazda dealer and Mazda corporation refused to help with repair cost since I was out of the warranty mileage (still within the years). This turned me off to Mazda as a whole and not a fan of the engine and transmissions Mazda puts in these cars. I have read lots of issues through forum threads on the internet. I sold my Mazda to Carmax to stay away from further high cost repairs - let me add that I take EXCELLENT care of my cars with maintenance, oil changes ect... good luck if you purchase a CX5
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sub-par audio? No. That's nonsense.
Surprised one of the cons listed for this vehicle in main review is sub-par audio. That's nonsense. I own the Grand Touring with Bose Audio system. It sounded really good right out of the dealer's lot. So don't believe that review, it's crap. Listen to it yourself and be the judge. After purchasing, I upgraded the head, added more subs and another sub amp. But all the original Bose stuff (including amp) is still in there. And it sounds nothing short of AMAZING. I take my sound systems seriously, I'm no amateur. So make your own decision, don't believe the review.
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Echoing dissatisfaction with Infortainment System
Navigation system non-usable; Radio clunky to tune, save/change channels; Bluetooth indescribably bad; whenever you place a call, send a text or email with your smartphone, while the car is running, it locks up the audio system - can't change radio channels or audio sources, can't place a new call with handsfree; voice recognition is non-usable. Dealer has replaced the "board", installed software/firmware updates, but it made no difference. Now, another 17000 miles gone and the audio system still malfunctions: regularly restarts itself, disconnects bluetooth audio and cellphone. Seems to be more frequent (day to day and during each drive) in colder weather (<32 deg). Interestingly, the dealer sent me a solicitation telling me that Mazda now offers an interface with Apple CarPlay and they'd be happy to install it for me in my leased 3 year old CX-5 for $200. (i.e, they knew when they put that car audio system on the market that it did not support iPhone audio/cell use on BT.
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BROKEN transmission at 25K !!!
I purchased my Mazda CX-5 on December of 2014. I was very excited due to all of the positive reviews that I read. Now, I am very disappointed because the transmission went out at 25,000 MILES. The dealer didn't have a loaner and it took them nearly a week to get my car fixed. I should have gotten a Toyota or Subaru.
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Dissapointing heated seats function
Owned the car for 1 month and 1000 miles, so far so good, except for the fact the seats don't really warm up. After quite a while they become a tiny little bit warm, in the highest setting. Also own a VW Jetta whose seats warm up really quickly and in the highest setting they turn a whole lot warmer then the CX-5's. Thought there was something wrong with my car so test drove another similar CX-5 and same thing. If heated seats are important to you, as they are to us, as we live in a ski town in Utah, just keep in mind they don't really work. It's as if Mazda did the bare minimum to check the 'comes with heated seats' box. Hopefully that's the only area where they obviously cut a few corners....
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Great look... Great ride
I have had the car for a while now.. . I still like it. It is eye catching. It does tend to be a bit noisy. I can't even get started on the app for the car starter. Besides it being a pain in the A## .... there is annual charge for it. Very frustrating...I actually canceled the $85 membership. So I paid extra for this option and now don’t have access to it. I purchased the pearl white Grand Touring with black leather interior. It is so eye-catching. The ride is quiet and it handles great. Sound system is awesome. The vehicle I bought did not come with the remote start and tech option. I had it added and I am disappointed. I thought I could just push a button and get my car started... it's not that easy. First you have to download the app to your smartphone. Then you have to create a username and password. To actually start the car, you go to the app, ... when you finish entering your username and password you log on.. and wait. When you finally get into the Mazda app you then push the start button,.... and wait.... The message claims it can take up to a minute each for these two steps. There is also a panic button, but I can't imagine having to log in when you are in a panic. I would not spend the extra 500+ again. I do love the vehicle and can't wait to see how it rides in the snow. I expect to be a Mazda owner for many years.
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Great SUV...Not So Great Transmission
I’ll start with the good: This SUV drives great and has decent acceleration. One of it’s strong points is the 4 wheel drive. I was able to drive around several miles in a snow storm in New York while several cars were stranded. I was also able to traverse a snow covered steep hill! The SUV also has a smooth planted ride. The handling is awesome for a basic SUV. Gas mileage is also pretty good. I would average about 25-26 in the city and 31 on the highway. Very comfortable car but the field of vision is a bit limited for a SUV. I pretty much liked everything about the car expect the transmission. Now the bad: The only major issue with this car is the weak transmission. I noticed issues particularly when the transmission was cold. Hesitation and then horrible jerks. I could live with this issue but then the jerking started happening when the tranny was warm. Also issues breaking and then accelerating. Same hesitation and then jerking. One day while merging on the highway the jerk was so bad that the passengers thought I hit something. I attempted to get this repaired but the dealership was no help and advised that I change the “lifetime” tranny fluid. I did and the issue came back after about a week of normal commuting to work. I had enough and finally got rid of the car. This would be a perfect little SUV if it had a stronger transmission
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First Mazda for Just went over 100,000 miles
After a few years and 100,000 + miles my review stands strong. Absolutely no issues and still fun to drive, safe and peppy. We researched and drove Honda, Toyota, Hyundai, & Ford small suv's By far this was my choice in all categories. 2016 and after a year and 9 months, still feeling great would purchase another MS5 again.
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2015 Cx5 with 40K miles, owned 2+ years/new
I have owned this car for 2 yrs, bought in 2015 t replace a Nissan Maxima. Over all - good vehicle, in first 40K miles I have not had any issues regarding mechanical/repair - there have never been any needs for service. I paid about 25,500 for this car, it does is front wheel drive and I live in the Chicago area, so have driven in plenty of snow, ice and sleet, wet roads - vehicle has been just fine. I huge upgrade from the issues I had with the front wheel Maxima. I drive at least half my miles on the Interstate (39/51 - 80- 88) - the ave speed is typically 70-75, the current ave is 28.1, a far cry from the expected 32-33 mpgs, so the MPG is not what I had hoped, I also drive mostly country roads around the outer Chicago burbs, so its not like I am in morning/afternoon commutes around the city. If you have the cloth interior and you are anal about cleaning your car, keeping it clean - the interior material for the floor mats is like velcro, it is impossible to really keep clean. If you have a pet, forget about - pet hair will never come out. The seat material is better but not great. My biggest regret is not stepping up for a leather interior. Cargo - storage is great, seats go down and give plenty of room. Gauges and interior instrumentation nice - especially or price. High speed driving / interstate - rides nice - 2.5 ltr engine is decent, interior noise level good.
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Push button start and some safety risk
I have this SUV since April. It's a great ride and I do not want to add more to what most already mentioned. I would like to mention a huge safety issue with the key less entry. The key will disable the "start" feature itself if you are inside the car with the key and someone exiting the vehicle presses the outside lock button. This is ridiculous and unsafe especially if I am traveling. You will need someone bring the 2nd key or dealer need to reprogram it. There are vehicles push button start features which will prevent the doors from locking if the key is inside. Mazda says system disables keys in order to prevent theft! I do not buy this excuse. I rather have a locked key inside that I can have a locksmith open it and I can be on my way instead of a dealer's costly reprogramming (in case you were traveling with both keys and they became disabled). Imagine getting stuck with a disabled key in the middle of the woods or a snowy road!
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Another Mazda - Another Great Ride
My wife and I just bought the 2015 CX-5 AWD Touring. We got the blue ext / black int no tech but w/installed remote starter. Price $25250 before $500 Loyalty discount, trade in, and Tax / Title. Overall good price for great vehicle. We're still breaking in but handling, comfort, and overall design seem to be living up to the hype. My wife is enjoying features like the blind spot monitoring and rear back up camera. Layout is simple but intuitive and functional; from tilt / tele steering wheel, 40/20/40 folding seats to easy pairing of bluetooth. Gas mileage is right at 25mpg so we'll see how that holds up in the winter months. This Mazda out shined over the Toyota, honda, & Ford.
MAZDA CX 5 A poor below average car RUN AWAY!!!
I decided to buy the MAZDA CX5 in Jan 2015 brand new 0 miles, ok bought it, the co pilot seat was very unconfortable, when you sit on the co pilot seat there is no leg room, I am 5'10 and when I sit on the copilot seat I need to twist myself to enter that's bad, then the fabric is one of the worst quality fabrics I ever saw, the carpet was super cheap, acceleration really bad, the back seats were so small that I had to seat with my legs crossed to fit in and if someone else seated with me or when 3 passengers were seated in the back seat was a disaster, the worst part of all, when I got to 40,000 miles a strange sound started to appear from the motor I took it to a mechanic and he told me that the motor manifold was wear off and We need to change that and in order to do that, he needed to take the motor off and replace the manifold, like 2 or 3k repair and of course MAZDA will not accept to cover it because the warranty was only up to 35,000 miles. The radio is the worst, like a 80s' technology, the carpet in the car is the worst quality carpet I ever saw, this car was a nightmare so we trade it for a Toyota RAV 4 and we are so happy with it. MAZDA thumbs down! Your Quality SUCKS!!!!!
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WORTH STATING AGAIN DO NOT BUY TECH PKG!!
I did do some research and was aware the Infotainment system was a tad glitchy before I bought my car but it's way beyond that. It is exactly as someone else said...ipod use has stopped completely even WITH the 3 minute time to start a song and the starting over each time you turn on the car. Bluetooth is beyond frustrating...it seems to think I'm speaking a foreign language. And I've had to reset the bluetooth twice. I've had the car one month. I drive a lot and need my music. I'm so disappointed Mazda has let this go on.
So far so good (aside from infotainment annoyanves
The infotainment system is functional, but has some annoying quirks to it. I'll probably end up upgrading it at a later date
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Perfect for Picky People!
TLDR: If you came to this page thinking about buying, this is the car you're looking for. Do it! My girlfriend and I were in the market for her first car. She is very picky and only had experience with a Volvo station wagon and a 2000 Chevy Blazer. Performance wasn't a necessity, but she wanted to be comfortable, have good visibility in a reliable efficient car with all the "creature comforts." Of course I started with looking at Honda CRV's and Toyota Rav4's. The CRV was a hard "no" due to all the mom-car accessories. She liked the Rav4 but the passenger seat was a little cramped for my long legs. Then we drove a Mazda CX-5 and she kept saying how easy it was to drive and see everything, and couldn't believe it would get 30 mpg highway. We found a Grand Touring model with AWD that had a CPO warranty. She drove it every day to her first job and we took it on a bunch of road trips over 1500 miles with our Great Dane. It was a great reliable car, never so much as a squeal from the brakes. The only issues we had was with Bluetooth syncing to our iPhones. Spotify and phone calls worked for her, but the Nav system was really bad, and the system was completely not compatible with Apple Music app. Unfortunately we lost it in a flood. She was heartbroken, which says something because she is not a "car person." She loved that little 'ute! Amazingly, the insurance company said it was worth MORE than what I paid for it 1 year and 22K miles ago, so that will allow us to replace it with a one year newer CX-5. I looked at a bunch and they completely revamped the entertainment system to make it more compatible with iPhones and offer Apple CarPlay now for about $200, which will be put to great use. So happy we bought this and will be Mazda customers for the foreseeable future! *update: We have driven our new CX-5 57K miles in the past 4 years and have not had one issue. The updated media system with Apple CarPlay is worth the upgrade! The car drives the same as the previous one and has not had a single issue.
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Little red wagon
This car has very good milage, 25 mpg, for its size and mainly urban use. We haul around a large dog in a kennel and it fits but requires putting the rear seat down. Performance is suprizing for a 2.5 liter in a vehicle this size. Realusbility has been great except for the radio/navigation system interface. I now use my phone for Waze. The electronic interface for the entertainment system is illogical at best. I quit using Pandora because I cinstantly had to reprogram or reboot it. Whose fault that is I do not know but the Mazda contributes to the chaos. Snow performance is great and it does well off road in fairly heavy mud. Remember that big dog I mentioned, a weimaraner bird dog, and the little red wagon will go where the birds are
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Transmission
At 64,000 miles transmission needs replacing. That says it all.
Dislike the AC
A few things to point out after owning this car more than a year. 1. AC system. Front windshield defrost will ONLY turn on when you use external circulation mode. When I need to defrost, I am also bringing in the exhaust from the car in front of me. 2. 180HP on this vehicle seems not enough power when passing on a freeway. (personal)
Acceleration problems
I have a 2015 Mazda CX-5 so afraid to keep driving this car. Mind you that I like this vehicle but its nothing considered best a good vehicle. #1 The acceleration is very dangerous my car started revving up higher at 2,000rpms plus the speedometer went nuts and transmission jerked extremely bad to the point thought was going to die. Interior is comfortable like all features in my car but overall other things don't trust it's a defective vehicle that needs to be off highway ASAP- It had almost caused my life took into dealership it came from computer wiring problem. #2 Now experience transmission jerking bad nearly almost rear ended by 18 wheeler after it slowed down to 25mph. I had a 2010 Ford Fusion with this same problem will not deal with another vehicle having same identical problem as my 2010 Fusion. This time it's much worse to the point think might get sued by another motorist or get killed because it's very dangerous driving will not purchased another Mazda again after all these bad electronics having out a vehicle brought last year has 15,000 miles this will be the 3rd time taking it back into dealership for a bad issue.
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Regretingmypurchase!
I, too, have experienced the car self accelerating on it's own. When breaking didn't stop the car, I had to put it into neutral and then park as the engine was screaming and car was shaking, all the while trying my hardest pushing the brake pedal. After 2 episodes, I am very skittish driving this SUV, just waiting for this to happen again. Dealer checked the car out and found nothing amiss. The car does these self accelerating moments intermittently. I also find that the brake and gas pedals are too closely positioned. Sometimes I clip the brake pedal as I move my foot to the gas pedal, causing the car to buck. What to do with a brand new SUV (and loan) that I'm afraid to drive!
Don't Buy
Leased a 2015 CX-5 from Pugi and wished I didn't. Had to jump-start it 4-times over the last month. Car would go dead sitting. Dealership said the battery & electrical systems were fine. Then the car self accelerated on it's own & breaking didn't disengage it. Had to put it in neutral as the engine was screaming in high rpms trying to disengage by stomping on the accelerator pedal. So now they want to put a black-box recorder in to see if it happens again. Could be to late and end up fatal. Would you want to be the lab rate waiting for your death? Talked to Mazda DM and said "the buck stops here" and that's what we are offering. We have no confidence in the Mazda product or the dealership..