Used 2015 Mazda CX-5 SUV Consumer Reviews
Regretingmypurchase!
I, too, have experienced the car self accelerating on it's own. When breaking didn't stop the car, I had to put it into neutral and then park as the engine was screaming and car was shaking, all the while trying my hardest pushing the brake pedal. After 2 episodes, I am very skittish driving this SUV, just waiting for this to happen again. Dealer checked the car out and found nothing amiss. The car does these self accelerating moments intermittently. I also find that the brake and gas pedals are too closely positioned. Sometimes I clip the brake pedal as I move my foot to the gas pedal, causing the car to buck. What to do with a brand new SUV (and loan) that I'm afraid to drive!
Don't Buy
Leased a 2015 CX-5 from Pugi and wished I didn't. Had to jump-start it 4-times over the last month. Car would go dead sitting. Dealership said the battery & electrical systems were fine. Then the car self accelerated on it's own & breaking didn't disengage it. Had to put it in neutral as the engine was screaming in high rpms trying to disengage by stomping on the accelerator pedal. So now they want to put a black-box recorder in to see if it happens again. Could be to late and end up fatal. Would you want to be the lab rate waiting for your death? Talked to Mazda DM and said "the buck stops here" and that's what we are offering. We have no confidence in the Mazda product or the dealership..
- Grand Touring 4dr SUVMSRP: $10,24131 mi away
- Touring 4dr SUVMSRP: $12,59919 mi away
- Sport 4dr SUVMSRP: $14,59025 mi away
Avoid if you need tech pkg or visibility
Bought a new 2013 Maxda CX 5 touring with navigation a couple of years ago. Cute car and comfortable but absolutely no power, navigation system never worked right, couldn't load my full address book (just over 1000 contacts) but you can't add new individually either so that was a complete waste. They blamed my iPhone. BS. I had the most current technology for both car and iPhone. Bose speakers only work if you are listening to CD. Otherwise all music comes mainly through center speaker in dashboard so everything sounds distorted. Again, they blamed the source (Sirius XM). I was able to survive unhappily with those features but the absolute zero visibility became impossible and too scary for me. Backup camera was great tho. Finally decided to cut my losses and get my sanity and happiness back and ditched the car for the 2016 Subaru Forester. The tech and backup camera in the redesign make the 2016 amazing. Love!!!! Best decision I've made. Just wish it didn't have to be one of those bad life experiences where you lose thousands to learn your lesson. But avoid this car unless you are already a huge Mazda fan. At 5'2" I also couldn't clean the windshield because I was too short and there is a weird distortion in the window glass when sun hits it. Also, feel the edges of the steering wheel underneath. I sliced up my fingers on m a long road trip and Mazda had to file down the plastic. They checked and all of their steering wheels for the CX5 were like that. Huge flaw!!!!!!!
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Worst Car Owned/Worst Brand Ever
Where do I begin? The fact that it was never working when I bought it and Mazda refused to repair it? Or the multiple times it stranded me? Or how Mazda wouldn't honor its warranty when the mileage dropped to 12, the gearbox failed a second time, the infotainment stopped working, etc? How's this: My friend bought a Mazda6 and recommended the 2014 Mazda3, which I bought. That car was a complete lemon with constant problems, so I foolishly traded it for the CX-5: Even more problems, more headaches, and less support from Mazda! Nothing worked, the dealer lied for two years, the car never got fixed despite a dozen unscheduled service visits and multiple breakdowns. After the umpteenth time catching Mazda reps in a lie, I gave up... BTW, my friend with the 6? His turned into an even worse lemon and got no help from them either.
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My first Mazda - surprisingly impressed
I've had the car for about 2 years now and so far so good, it's very reliable in the worst conditions considering I still have the stock all seasons! The interior could use more leg room, my son who is only 2 years old is able to reach my seat with his legs already and he's only 3 ft tall. But overall I like this small cuv, it's very reliable in the snow might be just as good as my toyota fj cruiser in NJ snow conditions. Gas mileage is the best in class, exterior design is awesome for a car at this price point.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value