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Used 2021 Lincoln Navigator Consumer Reviews

3.4 out of 5 stars
44 reviews

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We have a limited number of reviews for the 2021 Navigator, so we've included reviews for other years of the Navigator since its last redesign.

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Pros
Cons
5 out of 5 stars

Beautiful suv

DrivR04, 01/22/2021
2019 Lincoln Navigator Reserve 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
4 of 4 people found this review helpful

I've had this SUV for a year now and I drive it up and down steep, curvy mountains in PA often and drive 8+ hrs straight on trips. I love it. I've only had one issue so far, and it seems like it was a freak thing...the driver side door would not close during a cold winter day right after I got it. But Lincoln sent a tow truck (for free) to pick it up and they replaced the latch just in case. The seal must have froze, which has never happened to any of my cars without rain, ice or snow involved. It was a dry day, so not sure how it happened; faulty seal? I love driving this thing, you sit very high up, like a typical large truck and the seats are SOOO comfy. The front seats massage and are heated, with soft leather. So nice. And the controls are intuitive, easy to change settings, and just very nicely organized. We use the back seat row all the time...it's good for constant use for adults. They're not "just in case" seats to use occasionally like other SUVs. The rear could use better suspension, I think they improved this on the newer models. You feel the motion in the back more than middle or front seats. Not a place to be if you get car sick. A big down side of having a Lincoln is the service department was terrible at my dealer. Was NOT luxury treatment. For a car this expensive, I expected better service. On the physical side, the storage is limited...the trunk size in this non-L version is tight. I have to put back seats down constantly to haul ANYTHING. I went from a Honda Odyssey to this, and I miss that trunk space. But this SUV is powerful and very pretty. Great safety features, fun to drive, very fast, nice sound system, good tow capacity. Love it.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

SHAME on YOU Lincoln!!!

Vee, 06/02/2024
2021 Lincoln Navigator Reserve 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
4 of 4 people found this review helpful

After owning two previous versions of the Navigator (2008 and 2014), I decided to continue my allegiance and trust on the more recent Navigators that I really wanted to upgrade my 2014 Navigator. The current model looks so pleasing to the eyes and all the "hype" from advertisements about the new Navigators, I purchased a used 2021 "Reserve" with 35K miles. The first week driving the vehicle, I have already experienced several serious issues with the vehicle...too many to write down here..I also find that the interior cabin description dished out by dealers and media hype paid by the manufacturer are FALSE and deceiving. Cheap materials, Cheap leather, cheap plastic chrome, ordinary steering wheel for a 80/90K/100K vehicle. My 2014 Navigator was a much better built vehicle inside and out. Sadly I have only driven this junk for only a week...Took it to the dealer to address all the issues. TWO weeks in the shop and still under repairs... Tip for other buyers..do your homework...research NHTSA for recalls, search the web for other owners who have experienced concerning issues with this vehicle, check the VIN for past issues; Use car websites for detailed history report. Use the Lincoln website for VIN history...TEST DRIVE, have a mechanic check the vehicle thorougly if buying used...

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Tech outdated but by far best interior quality

Max, 07/21/2021
2021 Lincoln Navigator Reserve 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
8 of 10 people found this review helpful

I love the lushness of the leather and carpet and tech is adequate but it’s horrible compared to the Escalade, GLS, and X7. But overall the quality makes up for the outdated tech (which once again is okay but it just aged pretty poorly in the timeframe from when the Aviator and Navigator were released.) The seats a very comfortable, and the second row has a very executive style feel, and the ventilated seats are some of the best I’ve ever tried. I read some of the reviews and it simply depends on what dealer it is. My dealer (Lincoln of Bloomington) has been very good to us and has treated us like family. It’s very unfortunate that that’s not everyone’s experience but it is what it is. Also it seems like a lot of the reviews aren’t even for the 2021 model year and mostly for the 2020 model year. Unfortunately, I didn’t realize that the Navigator will be refreshed next year and will fix a lot of the things such as tech and features that lesser Lincoln models have but their “flagship” suv doesn’t have. I would buy it again except I would wait until it’s fully redesigned and electric next time. If your thinking about getting a 21’ wait until 22’ since a lot of the bugs it seems like will be smoothed out.

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

2019 Lincoln Navigator L Reserve

DC, 03/03/2019
2019 Lincoln Navigator L Reserve 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
10 of 13 people found this review helpful

Shop before you buy. Look for best deals. Don't settle. Great SUV. Good Performance

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Engine noise

LynnAnn, 06/21/2019
2019 Lincoln Navigator L Reserve 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
21 of 30 people found this review helpful

This a review of a 2019. The engine has a loud noise when starting it. I have found one other person experiencing this same issue. I am now experiencing a vibration under the gas pedal. When I am coming to a stop the vehicle jerks a little.

Technology
5 out of 5 stars
Performance
2 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
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