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Used 2021 Lincoln Navigator Consumer Reviews

3.4 out of 5 stars
44 reviews

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We have a limited number of reviews for the 2021 Navigator, so we've included reviews for other years of the Navigator since its last redesign.

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Pros
Cons
2 out of 5 stars

Wait on this one

Disappointed in VA, 09/20/2020
2020 Lincoln Navigator Black Label 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
43 of 49 people found this review helpful

Love the look and the tech but has lots of problems; Custom ordered the Nav in the nautical blue with the Black Label Package and it looks/drives great when it is; Within the first year of ownership the leather wore off on the drivers side door and the piping on the leather drivers seat and both had to be replaced. Since then I've had a number of electrical issues which have required the dealership to come and pick it up for service, the latest of which going to require a part that I was told wouldn't be in until December (it's September) AND will require I drive back to the dealership bi-weekly to get my oil topped off (a 25 - 60 minute drive depending upon traffic). This clearly is NOT performing to the hype and my expectation of a vehicle of this price, similar to that of the Rovers. Not good Ford, not good!

Safety
5 out of 5 stars
Technology
1 out of 5 stars
Performance
5 out of 5 stars
Interior
2 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

Best Car I've Owned

M Fox, 07/21/2020
2020 Lincoln Navigator Reserve 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
12 of 13 people found this review helpful

Incredibly well designed vehicle. Interior is extremely well done. Performs well on the road and I'm addicted to the massaging seats. My wife just got an Aviator as she liked my car so much. She's had Lexus cars for over 12 years so that says a lot. Highly recommend.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

Warning: Do not buy a Lincoln Navigator!!

James, 04/22/2021
2021 Lincoln Navigator L Black Label 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
43 of 51 people found this review helpful

I have owned many luxury cars in my lifetime and this is by far THE WORST vehicle I have ever owned. Bought it brand new in April 2020. So far a wheel has developed a horrible scraping noise and the car has literally died twice. Completely. Not battery related. Died. Dead. No lights. No starter. Nothing works. They have no clue what’s wrong with it. It’s sitting at a dealership as I’m writing this review. It has to be towed in for the second time about 2 weeks ago. I have no car. No call from the dealership on what’s wrong. Paid $105,000 for a car that doesn’t run. Less than 5,000 miles. Ridiculous piece of junk. The Black Label service I paid for is non-existent. If I owned Lincoln I would really embarrassed to have sold this pile of crap to any customer. This car needs to be towed back to the factory for a complete rebuild of the electrical system.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
1 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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2 out of 5 stars

Have owned for a year now... here’s the take on it

Kim P., 09/01/2020
2019 Lincoln Navigator L Reserve 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
11 of 12 people found this review helpful

I traded my 2015 Cadillac Escalade for the Navigator L. After one year, here are the facts... Hate and I mean hate the rear seat entertainment system - DO NOT opt for it - it was a $2000 con (it can’t be controlled from the front so toddlers can’t use it) - Lincoln just shrugged its shoulders. After a year, mine still has the plastic on the screens - useless. Love the seats and the ride compared to the Escalade. Hate the piano key shift - thought it was cool until doing 3 point turns. Getting any parts for the car is a nightmare right now (COVID). Safety features like the backup cameras are much better on the Escalade (camera does not auto switch to front camera when put in drive after backing up - the Escalade does this automatically). If Cadillac upgrades their seats and reliability, I will be returning my business to them.

Safety
2 out of 5 stars
Technology
1 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
3 out of 5 stars
Value
3 out of 5 stars
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5 out of 5 stars

Great SUV

Lobo John, 07/18/2021
updated 01/25/2024
2021 Lincoln Navigator Reserve 4dr SUV 4WD (3.5L 6cyl Turbo 10A)
15 of 17 people found this review helpful

I have had MB, GM Tahoe and Escalade and Ford Expedition and Explorer and 3 Navigators and the new Navigators beats all hands down. Seats, engine and room plus a systems and at good price for quality. All is good but the recall caused major problem as they didn't get fixed right and left off seal and 120 miles out of town and had to get towed back to dealer. Other than that great.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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