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Used 2019 Lincoln Nautilus Consumer Reviews

3.4 out of 5 stars
60 reviews
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1 out of 5 stars

Nautilus Disaster

Patti Fisher, 02/06/2020
2019 Lincoln Nautilus Reserve 4dr SUV AWD (2.0L 4cyl Turbo 8A)
42 of 42 people found this review helpful

I had my new 2019 Nautilus less than a month when the transmission went out. Then it was in the shop for 47 days. Since then there have been constant problems with rough shifting, auto hold, sensor alarms, crazy messages on the dash, and being unable to enter the car. Lincoln rushed this model to the market. After the new transmission was installed in my car, it continued to have problems. I had to wait 2 months for a software update. I am now afraid to drive the car. With sensor alarms going off as I'm driving down the street, I never know what crazy thing it's going to do next. Of course Lincoln and the dealer, Bill Knight Lincoln of Tulsa are refusing to repurchase my vehicle. I get a new Lincoln every 2-3 years, but after this fiasco I'm leaving the brand.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
5 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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1 out of 5 stars

2019 Nautilus

sickinnc, 01/06/2020
2019 Lincoln Nautilus Reserve 4dr SUV AWD (2.0L 4cyl Turbo 8A)
52 of 53 people found this review helpful

previously owned a 2016 MKX and was very pleased. Upgraded to the 2019 Nautilus and have nothing but problems. Electrical issues from mirrors folding in, blower fan not working, screen issues to now a blown motor after 10 months of ownership. Been in the shop continuously since I have owned this car and could not be any sicker than I am now with my purchase. My family has been a Lincoln owner(Mom has MKX and daughter has MKC) however my experience with the 2019 Nautilus has pushed me to consider another make when the one I own is currently fixed. I would strongly urge anyone who is considering purchasing a Nautilus to look elsewhere!!!!!!

Safety
1 out of 5 stars
Technology
4 out of 5 stars
Performance
1 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Major transmission issues

Dissatisfied Customer, 09/09/2019
2019 Lincoln Nautilus Black Label 4dr SUV AWD (2.0L 4cyl Turbo 8A)
92 of 96 people found this review helpful

Do not buy Lincoln. Purchased in July 2019. The 2019 Lincoln Nautilus has major transmission issues, harsh shifting, clunking. Lincoln claims that they are working on a fix but this has been a known issue since before March 2019. Here it is September 2019 with no progress!! The 1 star rating is for how nice the vehicle looks. How can Lincoln claim to be a 'luxury' car if they knowingly release and allow dealers to sell poor quality cars? Should of stuck with Acura. Don't think the Model drop down list below is complete, choosing one since it's required. My vehicle has 2.7L Twin-turbo V6 engine.

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2 out of 5 stars

😪 2019 Lincoln Nautilus Reserve 6 cylinder turbot

Disappointed Customer, 08/27/2019
updated 08/31/2020
2019 Lincoln Nautilus Reserve 4dr SUV AWD (2.0L 4cyl Turbo 8A)
65 of 69 people found this review helpful

I suggest you steer clear of the Nautilus. Took possession in Dec 2018 of my 2019 Nautilus. Loaded vehicle 6 cyl turbo Reserve all the bells and whistles. I’m afraid to take it out of town. Trouble with the transmission, trouble with the brakes and there is a loud metal scraping, clanging sound from under the middle of the car when I open any of the doors. The dealership can’t seem to fix anything and they look at me like I’m crazy. Had an MKX and loved it so made a huge mistake of ordering a new model the first year of release. I don’t know what I’m going to do but won’t continue to drive this car as I have serious concerns of being stranded on the highway somewhere. Please be very careful before buying this vehicle. Check the complaints coming in on CarComplaints.com. I’m not alone in my disappointment.

Safety
1 out of 5 stars
Technology
4 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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4 out of 5 stars

Love the Design but Lincoln Should Have Waited

Bark, 01/12/2019
2019 Lincoln Nautilus Reserve 4dr SUV AWD (2.0L 4cyl Turbo 8A)
101 of 112 people found this review helpful

Lovely vehicle, but, and this is a big but, if the WiFi is on, the entire entertainment system freezes up and does many strange things rendering the vehicle undriveablein a safe fashion. Ford engineers are aware, and working on a software rewrite, but they are a long way of.....this problem is affecting many Nautilus vehicles on dealer lots. Why sell a vehicle, charge for it, insist on lease payment when the vehicle spends its first month and a half sitting in the shop.

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
4 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
4 out of 5 stars
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