I was in the market for an SUV, I intended to purchase a Volvo XC60. My sister talked me into going to test drive an MKX....I loved the vehicle as soon as I sat in the drivers seat! I absolutely love the cooling and heating seats too!! I've had no mechanical problems, other than normal required maintenance. My only improvement would've been automatic side windows, (I have to reach in or out of the vehicle to close the side mirrors). This is one of the best vehicles I've had the pleasure of driving, I plan to drive this SUV until the wheels fall off (hopefully I'm not in it at that time) LOL!!! I love it!
I have been driving this car for several hundred miles and have come to the conclusion that Lincoln don't seem to really know much about actual driver involvement - this is a fine car to be a passenger in, but it's a miserable vehicle to drive in the long term. The engine/trans has a decided lag between pressing the pedal and when it actually starts to accelerate. The steering has a 'notch' at its neutral position, wherever that may be at the time, where reversing input on the wheel causes it to skip about 2 degrees before the power unit kicks over, then it's reasonably smooth. The instrument panel appears very plain and poorly-designed, with several functions such as outside air temp and time only displayed far down on the center console; too much info the driver needs is not within the driver's most important view. For a car of its size, it has poor head- and legroom for a 6'2 driver, especially with the panoramic sunroof; there is no place to put one's left foot comfortably, and the driver's knees invariably end up against very hard plastic corners on both the door-mounted armrest and the center console. There is not enough rearward travel on the seat, and raising the seat also moves it forward, so there is nothing gained there; the seat is comfortable around town, but after a long highway trip, the driver's legs, hips and back can be very stiff and sore. The SYNC system is easily the worst infotainment system on the market (this is the 201 version - it has been upgraded several times since then); not only does it not sync at all with some mass-market phones (i.e. this reviewer's Samsung Galaxy Note 3), it often gets stuck in the connection mode and will not switch to any other using any of the buttons, and the car has to be shut off to reset it. The manual tuning knob has no detents, so changing a station requires both finesse and the driver's eyes far to the right and down - a small turn usually skips through 2 stations, yet trying to move through several stations rapidly is a chore worse than trying to use a corkscrew - after several turns, you find you've only gone through 7 or 8 stations. The USB port does not have enough power to charge a phone. Inserting a USB thumbdrive results in an index of the files, which appear to be played in alphabetical order, despite how they may be organized on the drive, although one can group them; your best option is to use the power port with a dedicated charger, and use a 3.5mm patch cable to hook your phone's headphone jack to the car's aux input.