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Used 2018 Lexus RX 350L Luxury 4dr SUV AWD (3.5L 6cyl 8A) Consumer Reviews

3.5 out of 5 stars
6 reviews

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3 out of 5 stars

I wanted so badly to like it!

Dennis, Ledyard, CT, 01/28/2018
Lexus RX 350L Luxury 4dr SUV AWD (3.5L 6cyl 8A)
69 of 72 people found this review helpful

So I'm a current Lexus owner, love the brand and have been waiting months for the RX-L to come out and replace our family vehicle with a 3 row SUV. I was so excited when the RXL came out and I went to the dealership with checkbook in hand, ready to buy. I literally cannot understand what Lexus was thinking with the 3rd row design. I expect midsize SUV 3rd rows to be child-sized, but this was completely non-functional and worse than any I've ever seen. With the 2nd row seats in the back position, the back of the 2nd row seat touches the bench of the 3rd row with precisely zero leg space. It touches! With the second row seats in the farthest forward position, I (or my teenage kids) STILL could not lock the second row seat in place (in it's farthest forward position) because the knees of the 3rd row passenger were in the way. It was physically impossible. The fact that the car is only 4 inches longer than the 2 row version should have been my first clue. If you need to get any child older than about 5 or a dog (which is exactly what they show in the new RXL commercial), the 3rd row is physically impossible to use. Not just cramped, not just tight, both of which I expected. Literally physically impossible to use and completely worthless. It was such a disappointment. We ended up buying the highest optioned Toyota Highlander (AWD hybrid limited platinum) instead. Not quite a Lexus, but darn, darn close and a bit cheaper too. I was so excited waiting for the RXL, but it's a complete whiff with regard to the 3rd row, which is what we were holding out for. I still love the two row version, the RX is still a great vehicle, but the RXL turned out to be completely pointless.

Safety
5 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
1 out of 5 stars
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5 out of 5 stars

Love driving this SUV

Debra L., Reno, NV, 02/10/2019
updated 08/14/2019
Lexus RX 350L Luxury 4dr SUV AWD (3.5L 6cyl 8A)
8 of 9 people found this review helpful

Update after one year: I still LOVE driving this car. I’ve curbed” the right side wheels a couple of times and not sure why I’ve done this, my husband said maybe due to the extra length? I don’t know. I have had zero problems with my car. I do believe my next Lexus will be the larger GX since the granddaughters will be that much bigger. Other than wanting a third row of seats that a real person could sit in, I’d never sell this one. It’s a dream to drive. (Original Post) This is my 5th Lexus, 3rd RX, first RXL. We got the extended model and looked forward to being able to put our 5 year old twin granddaughters in the 3rd row when going for a short ride with the 7 of us for dinner. Nothing but complaints from the little ones in that 3rd seat. It’s fairly useless. Having said that, we are impressed with the extended cargo room and will be happy with having extra room that this model allows. So, that’s says it all regarding the third row. The rest of this vehicle is A number one tops in every other way. The handling is supurb. Comfortable on a long (12 hour) drive and comfortable and easy for short trips around town. The automatic braking has startled me 2 times now in parking lots when navigating into a space and the car detected a person or car and abruptedly stopped. I’ll take that on occasion as a trade off from accidentally bumping something and causing damage, but it will startle you. The visibility in this model seems better than my 2014 RX. I like the lane departure (vibrating) steering wheel, the rear cross traffic warning, the rear view camera and ADORE having the auto diming headlights! I did not know what a pain it was to dim lights until I did not have to do it any more. I’m spoiled. I compared the RLX to the GX. The GX was bigger and I loved the interior room better, but it felt more like driving a truck. The LX was the largest in the line and the cream of the crop, but alas, can not see spending nearly 100K fully loaded and not getting decent mileage at that. So, loving this RXL for now. Should I need that third row, I’ll either trade for a pre owned LX or step up to the GX in the future.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
3 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2018 Lexus RX 350L for sale near you
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1 out of 5 stars

Unrepaired Recall

t20, Pearisburg, VA, 05/27/2020
Lexus RX 350L Luxury 4dr SUV AWD (3.5L 6cyl 8A)
5 of 9 people found this review helpful

There is an unrepaired recall on many Lexus models including the RX 350L. The replacement part is not yet available, and the defective part makes the vehicle unsafe. According to NHTSA, dealer can not even release this car to a new owner. (I'm a bit disturbed the car is even showing up in sale listings, resulting in wasted time and effort by buyers; or that this information is not presented big and bold on the listing; or information is not given for a plan that makes purchasing this vehicle possible; or that the sales people are at least made aware of it [they are not!]).

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2 out of 5 stars

First and last Lexus

Nimrod, Matteson, IL, 08/05/2021
Lexus RX 350L Luxury 4dr SUV AWD (3.5L 6cyl 8A)
4 of 7 people found this review helpful

What an overhyped, underwhelming flawed piece of driveway jewelry. Interior, unlike your review, boasts plenty of hard plastic straight from the Chevy parts bin. Infotainment/nav system is the worst I have ever encountered, annoying “puck” to move cursor is uber sensitive and entire system is not intuitive nor useful. My ‘17 Maxima far exceeds all technology on this fossil. Lack of USB ports, odd flip phone compartment, and ineffective seat ventilation complete the sub par interior features. Balky transmission always hunts for shifts in a jerky, crude fashion unless run in “sport” mode. Enform system, which YOU pay for is impotent but is only way to start this thing remotely. No foot activated lift gate, the “hand wave” prox sensor for gate works 10% of the time. Third seat is a joke, even a five year old has a hard time fitting. But, it’s a Lexus (tell your shallow Facebook friends!) and it looks good parked. You have arrived...you have a Lexus! And you will want to leave if you go with this Edsel.

Safety
4 out of 5 stars
Technology
2 out of 5 stars
Performance
2 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
4 out of 5 stars
Value
2 out of 5 stars
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5 out of 5 stars

Amazing SUV Luxury - 2018 Lexus 350L AWD

DFigg, Scottdale, PA, 10/02/2018
Lexus RX 350L Luxury 4dr SUV AWD (3.5L 6cyl 8A)
3 of 5 people found this review helpful

Friends had touted the quality, dependability and luxury their Lexus vehicles offered but I was content with a BMW 5-series for the past 10+ years. When I had to press hard to get the dealer to repair a faulty AC unit under warranty, I decided it was time to give Lexus a test drive. I was immediately impressed by the quality, attention to detail, performance, and comfort of the vehicle and the incredible, personable service of Rohrich Lexus in Pittsburgh. Within a few days, we had narrowed our color and feature choices and our salesman had located a vehicle for us. The vehicle was six hours away and was transported by truck to the dealer for our brand new delivery. We love this Lexus and regret not exploring the brand sooner. It's safety and luxury features are amazing and extremely intuitive.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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