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Used 2016 Lexus RX 350 Consumer Reviews

3.8 out of 5 stars
132 reviews

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5 out of 5 stars

Enjoying new RX!

Don K, 07/08/2016
2016 Lexus RX 350 4dr SUV (3.5L 6cyl 8A)
10 of 12 people found this review helpful

I'll start out by saying that this is my fourth 350RX and I have now had it for only 3 days. The first three RX's (2002, 2006 and 2010) were nothing short of fantastic. Only one repair on any of them that cost more than $1000. I will also admit I hated the look of the front end of this new RX so I shopped around for 3 months, looking at BMW, Mercedes, Volva and Audi. As time went on, I did warm up to the front end look. The sides and rear of the car, along with the interior is second to none. I find the acceleration more than acceptable - it is an SUV, not a sports car. It drives considerably smoother and quieter than my previous RX's and it is very agile. The technology is a bit overwhelming but I'm working through that. Practically everything can be done via voice - you can tune the radio or change the interior temperature, all by voice. The GPS is a bit slow, expecially when you deviate from the originally planned route. The seating exceptionally confortable. We purchased this from a dealer that is 5 hours away (closest dealer is 3 hours) and driving it home was a pleasure. The attention to detail is off the hook - the way the leather and other materials come together is awesome. I have the safety plus sytem, and it is wonderful. The cruise control is easy to use (same as previous years) and the new safety plus is easy to figure out. Sometimes I would get behind someone going 65 when I had set it to 72 and the car would start slowing down, matching their speed. The minute I moved into the left lane, it accelerated by up to my set speed. Worked the way it was supposed to......I just had to get used to moving over into the passing lane before I got too close to a slower moving vehicle. The sound system is a wow! You can really rock out in this thing. I put the soundtrack from Pirates of the Carribean on from my cell phone via bluetooth and it sounded amazing. The whole car was vibrating from the bass and it was not turned up very loud. All in all, I am very impressed with this vehicle. The improvements over the past 6 years is unbelievable. I really like the look of the BMW X3 or X5, but in hindsight they are very conservative in design. Beautiful vehicles, but the changes each year are slight. With the RX, the look is bold and edgy. I could not be more happy that I went with the RX and would do it again in a heartbeat.

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5 out of 5 stars

Guess I'm One Of The Lucky Ones Then

Frank, 08/18/2018
updated 03/14/2025
2016 Lexus RX 350 4dr SUV (3.5L 6cyl 8A)
7 of 8 people found this review helpful

I bought my 2016 RX350 new in April of 2016. I've owned it just over 2 years. I absolutely LOVE this thing. I don't have the "drone". The only thing I dislike about the whole vehicle is the famed trans shifting foible. I know why it happens. It's because they map this transmission to get to the top gears ASAP to get the closest to the stated mileage numbers. Under normal acceleration from a stop, my RX350 will be in the 8th gear (top gear) before 30MPH. This "lugs" the poor engine as this beast weighs 4222lbs. empty. No wonder many have a "drone"! That drone is the lugging I just described. The remedies are as follows: around town, use "sport" mode in where it'll hold out shifting to a higher RPM. The other tip is, in "eco" mode, it actually will shift a bit smoother than "normal" range, and it helps to keep a steady accelerator foot so the computer can "learn". I do hope Lexus has a transmission re-program one guy in here mentioned-to lift the "anchor" of rapid upshifts. I'll jump on that with mine next visit. That guy stated the transmission re-program # is: L-SB-0109-17. Write it down and talk to the advisor. Which is what I will do too. Beyond that, this is a great SUV and I'm proud to own it! Update: 2-27-2021 Still love my RX! Went into Lexus two years ago and got that transmission re-flash, but it did nothing to improve shift points, sadly. So I continue with either using manual or sport modes to get around that awful premature upshifting. Doesn't detract from what an excellent SUV this RX continues to be. Update 9-12-2024 Still own it and still love it! I just turned 39,000 miles so it's still in its infancy, even at 8 1/2 years on. I intend to keep my RX a long, long time. Update 03-13-2025: Still own it and still love it! 42,000 miles and it still feels new.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

1st SUV

sandy, 04/08/2016
2016 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 8A)
7 of 8 people found this review helpful

I am 6'4" first SUV that I could fit in comfortably. Ease of getting in and out a pleasure. Have all the bells and whistles - like the 12.3 nav screen added mud guards pin stripping( outside vendor) body side moldings - like riding a luxury sedan

Performance
5 out of 5 stars
Comfort
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Try Again 2016 RX

mrnew2008, 06/20/2016
2016 Lexus RX 350 4dr SUV (3.5L 6cyl 8A)
28 of 37 people found this review helpful

I own a 2008 & 2013 RX; I had my 2013 serviced and they gave me a 2016 RX as a loaner. I am not happy with the UGLY black plastic around the wheel wells of the 2016 as it looks so cheap for a luxury car. The front seats are so hard that my back and buttocks were hurting even after trying to adjust the seating. The navigation and entertainment is difficult to operate while driving. I don't have this issue in my 2008 or 2013. The engine noise while accelerating is horrible; it sounds like 4cyl engine struggling to move the car. This is not something that I would expect from Lexus. The inside looks absolutely fantastic; however using the technology is difficult. The AC sounds as if it's about to blow me away; however, living in Houston, TX I can appreciate that it cools very quickly as our summers can be brutal so I can deal with the noise (i guess). My 2008 is not as noisy but it does take a minute to cool off in Texas' heat. I hope Lexus makes some changes to the 2017 RX as I will not purchase this generation RX.

Safety
3 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
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5 out of 5 stars

Excellent except....

Mike, 03/07/2016
updated 09/23/2019
2016 Lexus RX 350 4dr SUV (3.5L 6cyl 8A)
14 of 18 people found this review helpful

The exterior of the car is beautiful. Hip and aggressive. Interior is rich and beautiful. Attention to details is evident. Safety features are great and affordable. Fuel economy is so so. Great value compared to Benz and Audi. My only gripe was with the fake and loud exhaust noise in the cabin. However, the new one's don't have that issue anymore (mine was 2016). Not as smooth a ride in low speed. Awesome on freeways.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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