Used 2016 Lexus RX 350 Consumer Reviews
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Poor fuel economy and disappointed in first Lexus.
The Rx is advertised as 20 mpg city and 28 hwy. I have been getting 13-15 mpg city and 21-24 on hwy. I took it to Lexus for review and they also could not accomplish 28mpg hwy while they were driving 62mpg with cruise activated on highway. I can't imagine driving 62 mpg on highway. They were able to accomplish 20 in city by just barely pressing gas in city.. Not sitting idle.. There is a loud noise coming from engine area when AC fan is turned on. The navigation option is difficult and I would rather use my iPhone.
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Hard to Beat the RX 350
I've had it for a few months. Over 2K miles, including some road trips. Extremely quiet, solid ride on the highway. Feels very safe, fun to drive, easy handling on roads and parking, good acceleration, great gas mileage (27-30hwy/26 city), great sound system, love the 12" screen on the navigation/entertainment system. Great interior touches, contrast stitching. Drove the Murano before buying the Lexus. Loved the anti-gravity seats, so would like to see more comfort in the Lexus seats, but handling much better than the Murano. No experience with service yet, but so far very reliable and no problems.
- Base 4dr SUVMSRP: $19,99532 mi away
- Base 4dr SUVMSRP: $17,59630 mi away
- Base 4dr SUVMSRP: $17,68671 mi away
What's with the paint?
After many other makes of SUV's, this is the first "luxury" SUV I've owned/leased. There are many well thought out little things - mirror tilting, rear wiper hidden, door panels folding out, lights for easy entry, options on a whole host of things - radio, lighting, sound effects - all of which I enjoy and appreciate the designed thoughtfulness. However, the paint job is another matter. After 3,500 miles I have a half dozen paint pits , most in the front, but others on the side and back. I have a heavy coat of wax and have not been following any gravel trucks. Never had a vehicle do this and in such quantity particularly with so few miles.
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NOT A TOTALLY GREAT VALUE
Some of CA Curmudgeon’s comments sound like he’s talking about a pre-2016 RX350. On my Wife’s 2016 RX350, I agree that voice command doesn’t work very well and the optional winter front floor mats were obviously designed by a committee of lawyers. If Lexus isn’t willing to offer functional floor mats, they just shouldn’t offer any at all. My major complaint is with the over-priced navigation system, which we didn’t want to begin with. It frequently suggests routes that are NOT efficient. When engaged, the map itself is usually accurate, but the verbal and text directions are often 180 degrees wrong. When I brought this to the attention of the dealer’s service department, they suggested I buy an update, with NO guarantee the problem would be resolved. This has spooked my Wife to the point that I bought her a Garmin nuvi 2599, with lifetime updates and traffic and that’s what we use in lieu of the built-in. I’m not sure the frontal Pre-Collision System works. The dealer was not willing to do a dynamic test.
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Enjoying new RX!
I'll start out by saying that this is my fourth 350RX and I have now had it for only 3 days. The first three RX's (2002, 2006 and 2010) were nothing short of fantastic. Only one repair on any of them that cost more than $1000. I will also admit I hated the look of the front end of this new RX so I shopped around for 3 months, looking at BMW, Mercedes, Volva and Audi. As time went on, I did warm up to the front end look. The sides and rear of the car, along with the interior is second to none. I find the acceleration more than acceptable - it is an SUV, not a sports car. It drives considerably smoother and quieter than my previous RX's and it is very agile. The technology is a bit overwhelming but I'm working through that. Practically everything can be done via voice - you can tune the radio or change the interior temperature, all by voice. The GPS is a bit slow, expecially when you deviate from the originally planned route. The seating exceptionally confortable. We purchased this from a dealer that is 5 hours away (closest dealer is 3 hours) and driving it home was a pleasure. The attention to detail is off the hook - the way the leather and other materials come together is awesome. I have the safety plus sytem, and it is wonderful. The cruise control is easy to use (same as previous years) and the new safety plus is easy to figure out. Sometimes I would get behind someone going 65 when I had set it to 72 and the car would start slowing down, matching their speed. The minute I moved into the left lane, it accelerated by up to my set speed. Worked the way it was supposed to......I just had to get used to moving over into the passing lane before I got too close to a slower moving vehicle. The sound system is a wow! You can really rock out in this thing. I put the soundtrack from Pirates of the Carribean on from my cell phone via bluetooth and it sounded amazing. The whole car was vibrating from the bass and it was not turned up very loud. All in all, I am very impressed with this vehicle. The improvements over the past 6 years is unbelievable. I really like the look of the BMW X3 or X5, but in hindsight they are very conservative in design. Beautiful vehicles, but the changes each year are slight. With the RX, the look is bold and edgy. I could not be more happy that I went with the RX and would do it again in a heartbeat.