Used 2016 Lexus RX 350 Consumer Reviews
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In reference to another review dated 1/26/2016
Minette, 02/13/2016
updated 03/21/2018
2016 Lexus RX 350 4dr SUV (3.5L 6cyl 8A)
36 of 39 people found this review helpful
I at this moment have my new Lexus RX 350 in the shop. I have the same complaints as the review dated: 1/26/2016: My biggest disappointment comes with the engine, it is not smooth and quiet. I also think it accelerates slowly and shifts awkwardly. Update: 3/17/17 It seems Lexus finally found a solution to hestitation and shifting awkwardly. They reprogrammed the software as per (as noted on their work order) L-SB-0109-17. I wanted to note this as I believe others are having this same issue, and after bringing it in approximately 5 times, it has finally been solved Update: Actually, it is still having a hesitation problem at this time.
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Engine drone upon accelaration
Jim, 06/06/2017
updated 06/08/2018
2016 Lexus RX 350 4dr SUV (3.5L 6cyl 8A)
20 of 21 people found this review helpful
The vehicle is subject to annoying engine drone upon initial acceleration. Issue acknowleged by majority of dealers. Lexus corporate states the vehicle is operating within normal perameters. My first Lexus will be my last Lexus.
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2016 Lexus RX 350 for sale near you
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Stay away from this vehicle.
Disappointed in Lexus, 06/06/2017
2016 Lexus RX 350 4dr SUV (3.5L 6cyl 8A)
27 of 29 people found this review helpful
If you are looking for Lexus refinement, you might get disappointed. Some of these RX350's vibrate a lot during slow speed acceleration such as from a stop light when the engine rpm's are under 2000 rpms. Lexus dealers and service managers are saying the vehicle is operating normally and this is a characteristic of this newly redesigned model. The transmission which is tuned for gas mileage also does a lot of "gear hunting" which it's unsure what gear to be in so the transmission is always up shifting and down shifting constantly. I've owned the Lexus brand since 1990 and am so disappointed in this above $50,000 purchase.
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noisy car
Raymond S., 08/24/2016
updated 03/20/2017
2016 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 8A)
34 of 37 people found this review helpful
Car has an annoying drone noise when starting up and driving. Was told it was the exhaust and Lexus was designing a new system which when available would be installed. Have not been notified yet after 4 months. Intend to check with dealer to see what is happening. My guess is that if they are serious, the new system will be on the 2017 models and will then be available to be replaced on the 2016 cars for the people who complain. Since last posting, dealer replaced an exhaust assembly that Lexus Rep. suggested and car is fine now. It now sounds like it should for a Lexus. I am once again driving the Lexus I expected I would. Traded car for a 2017 RX 350 with all the available safety options and find the car to be quieter and more responsive than the 2016 was. Exhaust problem no longer is an issue and overall the car is now a pleasure to drive.
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I still don't LOVE it
Holly, 01/26/2016
updated 01/30/2018
2016 Lexus RX 350 4dr SUV (3.5L 6cyl 8A)
56 of 62 people found this review helpful
After 11 years with a Lexus GX470 that up until the day I sold it still ran as smooth and quiet as I expected from the Lexus brand, I am very disappointed in the 2016 RX350. At only 500 miles, I took the car in as I was concerned about the following: A rattle under the car when the doors were being shut (they did fix that), a "clunk" on the right side when shifting from Reverse to Drive (mainly), I was told that is in all 2016 models. Really, a "clunking" noise is standard. I also don't find the seats as comfortable as the 2015 model, which I used as a loaner car for two days. My biggest disappointment comes with the engine, it is not smooth and quiet. I also think it accelerates slowly and shifts awkwardly. I also get a vibration on the driver's side through the pedals, floor, seat and steering wheel that is driving me mad. The dealership said the car is standard, nothing they can do. I certainly do not recall these things from a test drive, but how much can you really learn from a 15 minute test drive. I haven't share my complaints with Lexus, they "thanked me for my feedback." Unfortunately I am probably stuck with this car for a year or so, so I do not lose too much money on the deal. I would not recommend this model to anyone without a very intense test drive.
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