Used 2016 Lexus RX 350 Consumer Reviews
Used RX 350 for sale
2016 RX loaner for 2015 RX 30k service
JPV, 11/13/2016
2016 Lexus RX 350 4dr SUV (3.5L 6cyl 8A)
14 of 19 people found this review helpful
First, I have to be honest, I have owned 4 RX 350s starting from 2004 thru 2015. The 2015 is an awesome ride, my wife's car I drive on weekends and enjoy it. I do not like the Dunlop tires but will soon be replacing. Yesterday we dropped the car off for service and were given a 2016 RX350 as a loaner for the day. We jumped on I95 and headed south from West Palm Beach to Boca Raton and stopped for a while. First impressions, hated the looks from the first time I saw it but figured it would grow on us but it hasn't. Having said that, my wife who is 5'4 and 130 pounds could not get comfortable at all. Seats are way too hard and she actually wound up sitting side saddle to make it bearable. I am 6' 200 pounds and the drivers seat in addition to being way too hard was way too thin and short. I rented a highlander a few months ago and brought it back it was so uncomfortable this was the same. In addition, very cramped driver area compared to the 2015 and the controls are crammed in and in dumb places. Not intuitive at all, this was a fully loaded premium top of the line model. We got past the fact that we felt like we were in a tight little car and then started to critique the driving feel and features. It had radar controlled cruise control, what a disaster, way too sensitive, found the car braking for cars in the adjacent lane at times and at one point took me from 80 to 65 in an instant, terrible system had to shut it down. Every once in a while upon acceleration a groaning noice came from out of nowhere, couldn't stand it. Next and most important, the steering is terrible, don't know how to explain it other than notchy, not smooth at all almost felt like it was sticking at certain points and had to be jerked back and forth on the highway. Then there was an annoying fan running in the rear, loud, didn't take the time to investigate but it was distracting. On the way back from coconut creek to west palm we were back on I95 and again, the steering is twitchy, wandering and pulling and could not use the cruise control, kept slowing me down I thought dangerously trying to take over driving. Hated it. Look, I am a Lexus guy, loved all my previous RX rides with the 2015 as my favorite. I do not enjoy critizing this car but seriously before you buy this car take it on the highway and give it a run. I will be looking elsewhere for my new car, sorry Lexus, you blew this redesign big league.
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Problems along the way after owning for 2+ years
Angie Weibner, 11/12/2016
2016 Lexus RX 350 4dr SUV (3.5L 6cyl 8A)
7 of 9 people found this review helpful
The car has been reliable, and never stranded us on the road. But among all the issues here are some major ones: 1) In quite a few occasions, all windows and moon roof would be found open by themselves while parked in front of the house. The fob's were inside the house on the kitchen counter; Googling "Lexus all windows and moon roof open by themselves" finds discussions of some mentioning being a Lexus software feature, while others think it is a software defect, over 8-9 years; 2) Each time the car is started, and you try to back out of a parking spot, if you have a phone programmed to connect via bluetooth, it generates a connection message on top of the LCD screen, blocking off the top which is the most important part of the rear view camera display. However, turning your head to see the rear would find the view was blocked by the hatch back cover. Guess the designers thought with the rear view camera, you wouldn't need to turn your head to see the rear; 3) The software menu is horrendously organized, and difficult to use; 4) It is not easy to know if the AC is on, and it is not easy to turn it off via the menu on the LCD screen. Go try to turn off AC next time you sit in a Lexus RX350 -- mind you that the AC could be still on even if the "Auto" AC led on the button is off. And many more smaller nits, such as the steering wheel making scratching sound when turning, etc. The Lexus RX350 quality and design are not what I expected it to be before I purchased it.
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L FOR LAZY LEXUS
Joe, 08/12/2016
2016 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 8A)
18 of 26 people found this review helpful
Something wrong is going on with Lexus Corp. The 2016 RX 350 even without the F sport package has loud noises penetrating the cabin. The shifts between gears in the new 8 speed automatic are not smooth as expected from Lexus. The RX was always a comfortable car. That is what Lexus pioneered. Suddenly they are chasing the Germans with this mid life crisis and anahialting a big chunk of there customer base. The build quality in certain areas is impeccable - though other manufacturers are catching up. When's the last time you sat in a Lincoln Black Label trim? The Lexus RX should focus on creating two destinct models. The F sport should be sporty while the regular spec 350 should be super luxurious. I have 4 friends who have the new RX and they ALL regret not extending the lease on the 2013/2015 model they had. They feel the older body style was superior on the comfort side. The 8 speed is not smooth and the car is noisier??
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Happy with my 5th Lexus Rx350
Keith Vinnecour, 05/25/2016
2016 Lexus RX 350 4dr SUV (3.5L 6cyl 8A)
5 of 6 people found this review helpful
I am happy with the deal I received at Keys Lexus, which was not matched by a local dealer or three that were recommended by Edmunds. I would have liked different interior choises. I could not get grey, what I wanted and so I chose Palomino. This came with brown dash, which I am less than thrilled with. The car drives and handles superbly and the ride is the best of all of the RX 350s I have owned. I would have loved to have more technology, but they were cost prohibitive for me. My last one only got 17 MPG and I am hoping for much better mileage in this car. I have not owned the car long enough to rate this car correctly.
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Disappointed
koehler1200@gmail.com, 04/14/2016
updated 10/18/2016
2016 Lexus RX 350 4dr SUV AWD (3.5L 6cyl 8A)
31 of 46 people found this review helpful
I was super happy to buy a Lexus, but now wish I had stuck with my Nissan. After only 10000 miles, the car has had many many issues that they can not fix. For starters, it whistles loudly some times depending on which way the wind is blowing, and I have a video of that. The power locks do not always work and I have to get the key fob out to unlock the doors. But the most concerning to me is that I get a message the the breaking power is low and to pull over immediately and call service department. They can not fix this issue or replicate in the service department. And now the parking break does not always engage. I am seriously considering contacting an attorney and claiming this as a lemon. Not what you would expect out of a $50k+ vehicle! And when I first bought the car, the airbag on the passenger side would not turn on when someone was sitting in the seat. Update 5.18.16 - They have replaced the break booster as advised by Lexus. Will update again if this fixes the issue. Update 10.18.16 - Break booster fixed the one problem. The parking break not engaging is a timing issue and lexus tells me that is they it works. You have to wait a few seconds or more before turning off the car for the break to engage. Still have the issue with the power locking of the doors not always working. I have a video of that and hope to have them nvestigate. They have no solution for the whistling noise, but wanted to remove the luggage racks. Not a fix in my opinion, but a work around. Still wish I had purchased a different vehicle.
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