Used 2017 Lexus NX 200t SUV Consumer Reviews
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2017 Lexus NX200 Turbo
Update: Jan 2025. 155K. still going great. It's starting slower. A few creaks but it's the best car I've ever owned. Update Jan 2024: Incredible car. The only thing I have done is change the oil, brake pads and rotors. I updated the battery since I ski and did not want to take a chance. 134K. Absolutely the best car I have ever owned. Update Jan 2023: Same 6 years old, 120k and the only thing I've done is change the oil consistently and service the brake pads last year. This car is amazing. I am going to do some preventive maintenance this year. Update: Jan 2022: Car is five years old. My only maintenance has been brake pads and fluid changes. Incredibly reliable, washed and waxed its still looks great. It does not drive like a BMW 328 but the reliability just kills any German Car. Update: July 2020. Car is 3.5 years old. Absolutely no issues. I’ve only changed the oil and added a new set of tires. Car is excellent Great interior, ride comfort is excellent and the 4 cylinder turbo in sport mode far exceeds my expectations. The sound system is adequate. Only complaint is fuel tank capacity is only13 gallons. Different ride than a BMW sedan but a great SUV. Plenty of room. Awful info system. Very difficult to figure out. No issues at all with maintenance. A very reliable car! Compared to BMW or Mercedes I'll never go back. Reliable, great in the snow and a great riding vehicle.
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NX 200t
Had this vehicle a month, there is nothing about it I do not like, the back up camera has saved me from being hit, the lane assist is awesome, the seats are comfortable front and back, it is quiet inside, great look outside, had plenty of compliments on it. The technology is understood and I'm older, the sound system is great, corners great, love the suspension settings, the headlights work great. Man if your in the market for a vehicle of this size, there is absolutely nothing else that compares this is a luxury car with a fun drive when you ask it to be fun. Go get yourself one before their all gone.
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- Base 4dr SUVMSRP: $18,60016 mi away
- F SPORT 4dr SUVMSRP: $15,80032 mi away
- Base 4dr SUVMSRP: $19,50015 mi away
Very Happy
First of all,I'm not a "car person" so I usually don't give cars a second thought. Having said that,I love this car ! It's comfortable,easy to get in and out and to park.
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Lexus NX-arrive safely and in style
Have you ever fantasized owning a vehicle that performs as though it was hard-wired directly to your nervous system? But I'm not referring to spine tingling acceleration or Grand Prix like maneuvers but rather the calm and serenity that emanates from an assurance of safety and reliability of the vehicle's every component. It's the confidence to load the daughter and grandson into the rear seats for a journey through heavy traffic or challenging weather conditions that make the NX worth the premium expense. When you shut the door, hit the ignition and the car comes to life you are greeted by a feeling of confidence the journey is going to be safe, comfortable and enjoyable. I'm particularly impressed with the transmission selector that allows choice of sport, normal or economy modes. I have always been a "hyper-miler and get my thrills out of out performing the mileage figures listed in the brochures. The "eco" setting yields 32-34 mpg when driven at speeds not exceeding 60 mph. This describes most of my driving. A thought about the sport mode is worthwhile in that it gives the vehicle more "life" during acceleration and concomitantly tightens up the steering to provide more precise handling. This is especially useful while driving on roads that require the driver's complete attention and would also give an added thrill to those so inclined. All in all, this Lexus checks all the boxes I require in an upscale, all wheel drive yet nimble SUV.
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Edmunds was right - the touchpad sucks!
Overall, this was a well built car. However, the few deficiencies really diminished the driving experience. Let's start with the touchpad - why Lexus is sticking with this over the years is beyond me. The navigtion interface is so bad, Lexus had to offer the call-in assistance service free (initially for a year, then indefinitely). The odometer reset button is hidden behind the steering wheel. Gas mileage is terrible in city driving. What I liked most about the NX is the fact that it is so roomy inside for a compact SUV. It's too bad Lexus continues to use the touchpad technology.
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Love it
I have had this car for 6 months now - the 2017. I haven't had it maintenance, yet. So I don't know about the cost. I reviewed many crossovers: Kias, Honda, Acura, Toyota, BMW, Audi, Cherokee. Based on comparison and just the car itself, the NX was just what I was looking for. I delayed purchasing a car for many years because nothing had appealed to me. At the time of purchase, I had my Camry just shy of 13 years. Only one non routine repair. But it was time for an upgrade. I have to admit all the technology in this car is a bit overwhelming. My last car's best feature was the 6 CD changer. I opted out on the AWD because the reality is I will never take this car out to the snow. It is a not that type of car...it's a luxury after all. But a couple weeks after buying the car we drove it up to Muir Woods. What a smooth drive. I can't believe how I whipped up that mountain. The price was a bit of a sticker shock for me...considering what I paid for my Camry but I have no regrets about this car. I love it. My sister has a sporty Mercedes - not too old. And she doesn't have even half the features the NX has. I spoke to a Tesla owner recently who paid over 100K for his car. Aside from the energy efficiency, he can only brag about his large screen. He was bit envious of the features the NX offered. I get compliments on this car all the time. For a little engine, it sure is a great car. My last car was a V6 so I was concerned about giving up my V6 but no regrets. It handles beautifully. Also, my friend loved my car so she went and bought herself the 2016. And she loves it!
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Stylish and smooth
A good car for enjoying a quiet and smooth ride. It is sporty enough in terms of performance but not the best. The technology is not that great as voice commands do not work most of the time and speaker quality is not the best. I would have preferred a touch screen over a trackpad. I would reccomend this car to those who value comfort and quality over performance.
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Air conditioner
While I love the car, I do have an issue with the back air vents. They don’t do justice. I need to close the front air vents to get them to blow more air for my backseat riders.
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If I had only known............
While the overall vehicle is a good unit, too many items have popped up that are distracting! Two new rattles somewhere in/under the dash have surfaced in the last two thousand miles. (total of ten thousand + logged to date) Like the noisy sun roof at speed (gasket replaced @ 5K) I expect these will be remedied at its next service. The chief complaint keeping me from buying another Lexus of any type is the voice recognition software and navigation system; both of these are so sub Lexus they cannot be rated. The cost of repair is the only thing that keeps the system inside the car instead of bouncing down the highway. I have retrained my voice for the third time but I think its regressing if that was possible. It constantly wants to default to addresses in California even as I live in NC, it should recognize the Southern inflection by now !!!! The service advisor states everyone criticizes these systems; confirming my view does not help the issue..... my Echo has no problem understanding me why should this luxury SUV?
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Better than BMW X1, Acura RDX, worse than GLC
Good mileage, smooth handling, high quality internal material and crafts-ship , front seat comfort, expected high reliability and good long term value. Bad infotainment system (touchpad is slow and interface is confusing), suspension is a little bit stiff, road noise is below Lexus standard, feeling a little bit under-powered (even in the Sport mode), poor Rear visibility.
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got for basic NX200T over top end RAV-4
I drive 90k Porsche Cayenne. Everythings're very comparable to my car, off course leather, dash, stereo system you'd expect to be not as nice as mine. I only prefer not to use touch screen - I don't want finger prints on my screen - trust me on this. My wife's car is 2010 RX450H. I prefer drivability of the 2017 NX200T over her car. This is simply because this car is much lighter. Major improvements on all controls over 2010 RX450H with this car. I highly recommend this car to anyone who's market for the SUV of this size. She rides great on snow.
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Stepping down in size but up in overall experience
We got rid of our 2013 pathfinder and went back to Lexus. We are so glad we did. The pathfinder had random quality issues and several large recall episodes. We looked at many new compact suvs and decided to go back to Lexus. We owned an RX before and it was a wonderful car. The new NX is sporty to drive with the most comfortable front seats we have ever sat in. The truck steers very well and feels very planted on the road. So far it is getting great gas mileage as well; 26-28 mpg. The interior is very nice with Lexus normal quality fit and finish. The exterior is sporty and attractive. The rear storage is on the small side, but that is the only thing we wish was different.
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Different for what I thought I'd get from Lexus
This is my first Lexus and like most people I wanted my next car to ride higher. I looked at this size SUV across the different brands and since my other leased car was about up, I took the NX200T. I have a love/hate relationship with this car since, for everything that bothers me, there is something else that I like. First and foremost the car is noisy. Not sure what car the reviewers are driving but this car is loud on the road...get on the highway and it's turn up the volume to cover road and wind noise. I came from a Genesis and that is a quiet car. Second, is the amazing amount of hard plastic in this car. Everything from the elbow down is hard plastic - there is even areas on the dash that surround the speedometer. Unacceptable in a car with this price point. How about some rubber paint at least? The switches for the windows are cheap, the carpet is the same as in my mother's 2017 RAV4 and that is not carpet! The seats are great. Heating and cooling on the seats work great. The base stereo actually sounds really good. Headlights are great. Put it in sport mode and it really has a little kick to it. Disappointed there has been no follow up from Lexus on how I like the car. That's pretty poor!
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Nice car but is a bit of a disappointment.
**UPDATE 11/12/2018** Edmunds just sent an email asking for an update so figured I’d go ahead and do so. My initial review below was given after having the car for one month, and we’ve now had it for 19 months. Unfortunately I can’t say that anything has improved, as those drawbacks I noted in the first review still persist. In fact, I would even downgrade the vehicle for technology, specifically the voice recognition/Nav. Besides constant problems with voice recognition either misunderstanding what you say or not understanding all, the entire Nav system is ABYSMAL. I’ll just say “GOOD LUCK” if you want to find a POI that is NOT in your immediate area of travel...if the POI is say 100 miles away and you don’t know the address, you will NOT be able to find it using the Nav POI search function. This happened to us multiple times, and each time we’d have to use the “call” button to call Lexus Destination Assist, and those reps and others at Lexus have stated this is BY DESIGN by Lexus, that they’d prefer you call them and THEY will search for your desired POI, and then THEY will send that destination to the car’s Nav. Of course they say this is for “safety”, that they’ll do the work as you drive. How preposterous...first, a good, functional, voice recognition would render this moot, since there’s not much easier/safer than just telling the system where you want to go. But Lexus wants us to move backwards and instead have to call them in order to enter an address...and oh, did I mention that after the free first 12 months, Lexus wants to charge an arm and a leg to continue the service? What a shame that the way they’ve absolutely botched the technology has made us rule out any future Lexus/Toyota purchases. My wife really liked the new Camry design so a few weeks ago we went to check them out, but once we saw the same flaws with remote start, Nav, etc. still existed, we totally dismissed any thoughts of buying one. xxxxxxxxxxxxxx We've had it just over a month...we didn't get the F-Sport because that trim does not have ventilated seats which my wife wanted as it is a nice feature. It's her car that she uses primarily for a fairly short commute (10-miles one-way) and running kids around for sports, etc. She loves it while it's me who isn't a big fan. I will say I like the looks, it has high-quality interior, and no complaints performance-wise. But there are a number of shortcomings that I did not expect in a Lexus, without going into full detail, these shortcomings are: MPG (mixed touted at 25, we're only getting 20.5 with very gentle driving exclusively in Eco mode)...Only a single analog clock (no digital in a Lexus???)...Radio presets (for Sirius/XM, only saves station number, no text as nearly every other mfr does)...Limited door/cockpit area storage (have MUCH more in a much smaller C-Max)..but the worst/most idiotic features are REMOTE START (everyone at dealership claimed not possible with keyfob, 100% FASLE, there is a way to do it, but regardless if using keyfob or ENFORM smartphone app, engine shuts OFF when you unlock w/ keyfob or open the door...STUPID...every other remote start "knows" if the keyfob is there then it's okay, car not being stolen and OKAY TO KEEP RUNNING)...And the TRACK PAD, more useless/frustrating/distracting than the early days of BMW iDrive...technology is supposed to make vehicles SAFER, not distract you with a stupid, overly-sensitive "mouse" design that constantly has you clicking on something you didn't want, only to then have to click your way back, WHILE YOU ARE DRIVING.
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Relentless Pursuit to Perfection!
I think that Lexus missed their slogan. My NX is approximately 2 1/2 years old with 18,000 miles. The vehicle has been flawless, as far as dependability. However there are major flaws. The AWD system is worthless, it drives one front wheel and one rear wheel. It fails a diagonal test(see u tube).I should have suspected that in the beginning since Lexus does not label the vehicle AWD. So you really cannot differentiate between FWD and AWD unless you look under the vehicle. The fuel tank is too small, you visit the gas station often, if you do a lot of driving, a little over 300 miles to a full tank at 23mpg combined. When the low fuel light comes on, there is may be 3 gallons or more reserve. Too much reserve. The mouse pad is flaky. The tailgate is also temperamental, of which I Have complained with no solution. (problem cannot be duplicated at dealership).A little noisy for a Lexus. A little more power would be a great enhancement. 275+, an enjoyment! I did notice that Lexus has finally packaged all safety equipment in one package. 2016 NX was lacking in that department. Going back to AWD of which is important to me. I can walk into most competitors showrooms an drive out an AWD SUV. I have to special order a Lexus NX with AWD. Why? I really and truly hope that something is done about that, the RDX looks mighty competitive for 2019. My feelings are simple, Lexus Is a top of the line vehicle, it should play that part, otherwise one could settle for a RAV4 at many thousands less. Lexus, my 2004 XC70 passes a diagonal test, shame on you.
Great Car, Stiff Seats!
I like this Lexus except for one thing - the uncomfortable seats. A friend had the same experience during her test drive. Anyone else notice this?
Lexus Lacking
This car is a good car, but it’s not for everyone. Turns out, it’s not for me. My first luxury car purchase, got it as a CPO and got a hell of a deal. The excitement wore off really quickly though and I’m trying to see if I can trade it in before I have to pay for registration. Pros: great value for your money, lots of features, Lexus reliability, super comfy seats (F-Sport), eye-catching front end styling. Cons: fit and finish (lots of rattles), ugly rear styling, AWD (total joke, my Tiguan never had torque steer), powerful but unrefined sound system, drawn out turbo lag. The tech is manageable but still frustrating to use. Again, it’s a good vehicle and it gets you from point A to point B comfortably. However, if you want something that is engaging to drive, this isn’t it. Even the F-Sport doesn’t help the experience.
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2 door lock not working just like my other toyotas
Lexus and toyota need to fix their door lock issues. My nx200 t drivers door lock works intermittently with remote. Have to climb thru the front seat to unlock drivers door. Another major repair to replace door actuator. Dealer and Lexus covered the full cost of 2 door lock actuators.
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Defective bushings after 40k miles
After being told by Lexus that bushings will wear out but at 40k miles ?? I've owned an older RX model but never had a problem like this. $2300 to replace a knuckle bushings ?? Corporate Lexus gave me the shaft. Cheap rubber materials being used on these cars. Spoke with other Lexus owners and they have had the same bushing problems. Done buying new Lexus cars !
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Chosen from BMW X-1, Infinity QX30, and Audi Q3
The Infinity is an old car design by comparison. The Audi is a little bit smaller all around. The BMW was impossible to buy from my local dealer. They have way too high an opinion of their car. Should have bought the Audi. I've driven one and it is much smoother and quieter and peppier and gets better mileage. The Lexus is an ok car, but I should have stuck with the Audi or gone to a different dealer and tried for the BMW. Both the Audi and the BMW are much tighter cars than the Lexus and their technology is much easier to set up and use.
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Most Reliable and Safe SUV
I was looking for a SUV for my family. I always owned compact cars and loved Toyota's. I wanted something more premium for my family. I traded in my Toyota Sienna for the NX200t. I was thinking about buying a RAV4 or a Highlander but I found the NX was better. It's safe and reliable and a fun to drive vehicle. I love that the vehicle has all the bells and whistles my family needs. I had no problems yet with this vehicle and I will always stick with Lexus. I recommend this vehicle if you want a Safe, Reliable, Responsive and Fuel Efficient vehicle.
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Love the car
The only issue is the technology. Lexus seems to be a step behind. I would have like to see Apple Play or something similar available.
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These cars have bushing problems after 40k miles
My 2017 Lexus was made before the Pandemic. Which means, installing inferior bushings that won't last up to 80-100k like they're supposed to, is going to be a costly expense. So the Pandemic is NO excuse ! After complaining to corporate, they state it's non-warrantable and it's a normal wear and tear. $2000 to replace two knuckle bushings ?? There's 18 bushings in the back of the car itself ! And more in the front ! It sounds like a clunker car and nothing like a luxury car. Sad but true. Disappointing as it is, corporate Lexus will NOT do a thing for you ! UPDATE: Not only do the bushings go bad but the suspension of struts make this car RIDE LIKE A TRUCK. Annoying sound that makes your feel like the front end has no shocks ! Battery replacement every two years. What is draining this battery to do this ?
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NX 200 Smoothness
Ride was not as smooth as I was expecting. To me, it felts like a Rav4
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nice car
car is very nice,,, good car,, not RX but who needs to spend an extra 10gs for the same( car basically)
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One of my favorite cars ever!
I have had many cars over the years and this one is, by far, the best. The interior leather quality is very nice and the seat setting options, along with lumbar support options, ensure a comfortable ride. Lexus has a good selection of exterior and interior color options. I had chosen Atomic Silver for the exterior and the Black/Red combination for the interior, both of which I have received many compliments.
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Not a “classic” Lexus
I brought my GS F for service and they gave me this as a courtesy car to bounce around in for the day. Since I had a few places to go I ended up putting a good amount of miles on it. My take on this car is that I would MUCH rather be driving my wife’s Highlander Limited. There’s no comparison between the two. Too much cabin noise, the engine has way too much low end lag, and tge transmission seems confused half the time. Performance is non-existent. The interior is decent and the exterior is stylish. Verdict: buy this car if you dont care at all about spirited driving. Buy this car if you want to pull up to the antique flea market in style.
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F-sport Baby
if you are looking to buy then get the F-sport cause it looks bad ass real head turner and get ready to dish out about 50k with everything... very smooth ride has lots of power get you out of situations
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Love the NX
This is my second Lexus and I wouldn’t buy anything else. Drives beautifully. Maintain and drive that’s how they’re built. The touchpad for the screen control is highly sensitive and is my only complaint. I’ve had mine for 6 years with 82k. I needed the stays replaced on my rear lift gate as one wore out. But with one of the best CPO warranties in the industry with 6 years unlimited mileage, the cost to replace these was nothing. I bring it to Lexus for all service every 5k. Brakes and tires are the only other items I’ve replaced. Drives like it did the day I bought it. I highly recommend.
WINDSHIELD WASHER TROUBLE
I have a 2017 model with only 40,000 miles, and in general, it has been OK. However, the windshield washer indicator showed that it needed to be refilled. I took it to the mechanic who said that the entire system needs to be replaced. Lexus wants over $1000 for the job. My contention is that this should NOT happen with a so called luxury car with low mileage. I expect better from Lexus. Between my husband and me, we have had many different kinds of cars and never experienced this problem. I send a letter to corporate regarding this matter, and I am waiting for their response. I definitely can't afford that amount of money for a windshield washer system. I would like to know if there's anyone else who have had this issue. Thanks for letting me share this information.
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Wonderful!!!
We love the car for daily commute.
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Love it!
Spacious but still sporty. I love my Lexus NX
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Wonderful
Love the ride. Love amenities. Don't like the small cargo area. Poorly planned.
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Superb
Lot of fun to drive
Not for me
I have always had sedans and thought I would switch to a SUV.....found out I'm not a SUV kinda guy!
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