2025 Kia Sorento Consumer Reviews
Pricing
Enjoyable vehicle, but a few oddities...
Overall I am pleased with the 24 Sorento. The exterior is very modern/sporty. I have 10K miles on the vehicle so I have had time to evaluate. This is my first Kia - I feel they made a good vehicle but a few things keep it from being a great vehicle. Pros: Roomy cabin. I'm 6 ft. and do not feel cramped in front or back seats. (have not used 3rd row) Seats are comfortable Display and rear camera are exceptional handling is firm and responsive Peppy engine - smooth transition, quick acceleration I have only hand washed the vehicle, but the paint and finish seems to be above average A lot of helpful safety features Great warranty Cons: speakers/sound are only average. expected more driver assist warnings are annoying - no way to disable key fob is huge and bulky. button layout is a head scratcher (c'mon Kia) unable to use the inside door lock button- this is how it was designed, why even have a button lack of storage compartments in cabin A Lot of Wind noise on Freeway - cabin not sealed tightly Remote start range is weak and unreliable No way to visually see if vehicle actually started no running lights lit to indicate. Was NOT impressed with vehicle first time in snow if I could turn back time, would I buy this vehicle again....Probably. I really like it but don't love it. I was considering it's sister the Santa Fe - 2023 (2024 remodel of Santa Fe is bad).
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Pain in the posterior!
I bought this thing 3 months ago, and will be diving out of it as soon as the '25s in Mazda, Honda, and Subaru are in to see and try. (No Toyotas; my local dealer is too shady.) I'll take a bath on its resale value, but, I want to take a trip cross-country and both my patience and my posterior will not take the punishment. First off, the seats are a complete pain in the [behind]. I am a big man. Tall, broad shoulders... think human grizzly bear. I also have very little padding in my posterior, so a seat needs to be comfortable. The Kia seats have what feels like a bar or something at the rear of the bottom cushion that is really noticeable. I recently drove from my town over to Knoxville, about a 250 mile round trip. I hurt so bad the next morning I was limping and needed my cane, which is rare. This seems to be something in Kia and Hyundai seating, as it is noticeable in other models. My brother complains of the same thing in his Santa Cruz, and I felt it in the seating in a '24 Hyundai Santa Fe. Another issue is the infotainment. The '23 and before systems were agonizingly slow to respond to input. The new one is snappy enough but the interface is one that fights you every step of the way, and you really can't configure it how you want it. Unlike Subaru with straightforward menus for setting up various vehicle options (lights on with wipers for example), Kia uses these ottsie-cutsie graphics with no really intuitive way of finding things. The instruction books that come with the car are more filled with lawyer-resistant disclaimers than with any useful information. Oh, and, how about a conventional speedo and tach that is just that, without any pretty-color nonsense and other distractions. One of the four settings yields what looks like conventional round gages but they are "enhanced" with what the designer thought would look whiz-bang. As for how it drives: it goes like it's been shot out of a cannon while maintaining what I consider to be good fuel economy. The engine noise can be intrusive when you "climb on it" but at cruise it's quiet. I already am feeling some oddities in the transmission at 1,400 miles (oh dear!) but generally it shifts competently and far more smoothly than I expected out of a dual clutch transmission. Based on comfort or the lack of it, the dodgy transmission, and the still-horrible user interface, I suggest one look at other makes and models before deciding. I'm very sorry I bought this thing, and likely will be going back to Subaru. My Ascent may have nanny-ed me to death with the driver monitor but it was more comfortable, more competent, and far easier to work with. (I now know how to defeat the nanny-cam system).
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Good choice for an economy vehicle
Don't mistake the Sorento for a luxury SUV. In the economy class it stands alone as one of the few small SUV's with a 3rd row. The car looks nice from the outside. The car looks OK from the inside. The touch screen display is GOOD too. But the fake leather seats seem to really hold heat. There's no seat cooling on the X line, i'm not sure about the others. Only some of the seats are electronic. The tires were excellent. But other than that NOTHING was excellent about the vehicle. There's MANY reports of vibration on the highway. I felt it at anything over 40mph. The ride was also literally NAUSEATING around neighborhood roads. I really wanted to like the car, it looks good and the price was good but loved absolutely nothing about it.
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LOVE MY CAR
Roomy, smooth drive, excellent gas mileage and NICE looking! First rate safety features.
Quick! Comfortable!
Fantastic SUV. The captains chairs are an amazing addition as it makes the 3rd more than an after thought. Much bigger on the inside than looks on the outside. The safety and technology is high end even on the lower trims. Absolutely thrilled!
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