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2025 Kia Sorento Consumer Reviews

4.2 out of 5 stars
42 reviews

Pricing

Edmunds suggests you pay
$32,853
9 for sale near you
Prices based on sales in CA thru 8/11/25
Final assembly in USA

We have a limited number of reviews for the 2025 Sorento, so we've included reviews for other years of the Sorento since its last redesign.

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Pros
Cons
4 out of 5 stars

Good overall but has some weird hiccups

Daniel B, 06/27/2023
2023 Kia Sorento SX Prestige 4dr SUV AWD (2.5L 4cyl Turbo 8AM)
25 of 29 people found this review helpful

overall we really like the car and it has been well worth it. What we don't like are the small things where we have to restart the car to get something to turn off. it is almost like a glitch with the technology from time to time.

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1 out of 5 stars

“Disappointing Reliability w/Transmission Failures

Vanessa , 07/02/2025
2025 Kia Sorento S 4dr SUV (2.5L 4cyl 8A)
7 of 7 people found this review helpful

I purchased my 2025 Kia Sorento expecting a reliable family SUV, but my experience has been deeply frustrating. The vehicle, with just over 10,000 miles, has suffered from a critical transmission issue that prevents it from reversing, accompanied by a persistent engine light. These problems have rendered the car unsafe and unreliable, especially for family use. Despite multiple trips to the dealership, the issue remains unresolved, with the vehicle spending over 30 days out of service for repairs. The lack of a consistent fix, coupled with delays in addressing the safety hazard, has been incredibly disappointing. Customer service has been unresponsive, and the process of seeking a resolution has been exhausting. While the Sorento offers decent space and design, these mechanical failures overshadow any positives. I cannot recommend this vehicle to others until Kia addresses these significant reliability concerns.

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5 out of 5 stars

Hold On!

Dave Guethlein, 12/20/2023
updated 02/06/2024
2023 Kia Sorento SX Prestige 4dr SUV AWD (2.5L 4cyl Turbo 8AM)
18 of 21 people found this review helpful

First off, I am sold on Kia. I've owned 3 of them, " telluride", "Sportage", and now a "Sorento". My 2023 Sorento is a pleasure to ride in and a THRILL to drive. I chose to go with the turbo version and I have to tell you, this thing will pin you to your seat if you nail it. That is not the only reason but was certainly a SUPER Strong point to purchase. I bought the SX Prestige model in wolf gray and black. I've already had many compliments on this car. The interior is luxurious and the ride is sweet. But the performance is OUTSTANDING! But that's not all, It comes with a leading industry warranty. You won't be disappointed

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Love the Sorento!

Firefly, 09/09/2024
2025 Kia Sorento X-Line SX Prestige 4dr SUV AWD (2.5L 4cyl Turbo 8AM)
10 of 11 people found this review helpful

I was impressed by the Sorento back in 2021, the first year of its current iteration. I had driven both the S and the top line X-line Prestige. I actually liked the smoother ride of the more basic S and found the rear bench seat more useful. The base engine seemed adequate. But in 2021 the dealers were not bargaining, so I passed it up. Fast forward to 2024, and I am driving an X-line Prestige. Better than I remembered. So smooth, quiet, powerful, and loaded with so much tech. Genesis refinement and tech has certainly been absorbed into this Kia. I actually find myself wanting an excuse to drive it. Haven't felt like this since my first BMW.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

It was the right choice for me

Mark , 11/20/2023
2023 Kia Sorento SX 4dr SUV AWD (2.5L 4cyl Turbo 8AM)
8 of 9 people found this review helpful

It’s a rocket once you learn how to use the transmission stable ride, quiet ,handles Better than a grand Cherokee. Have taken it on quite a few long trips and it’s easy to spend the whole day in it. Visibility is excellent. Needs more padding on the touch points for your elbows 1/2 inch of foam can’t be that much more expensive than 1/4 inch. Plastic trim on the car appears to be clear coated because it is not scratching after many washes. outside door pillars are Getting spiderweb swirls

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