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Used 2016 Kia Sorento Consumer Reviews

4.2 out of 5 stars
145 reviews

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5 out of 5 stars

Awesomw

Richard Clark, 01/25/2016
2016 Kia Sorento EX 4dr SUV (3.3L 6cyl 6A)
9 of 9 people found this review helpful

Traded a 2013 Sorento 4 cylinder in for the 2016 Sorento V6 Ex premium pkg. Absolutely love the redesign. Extremely quiet, plenty of power, very comfortable. Also own a 2011 Optima EX with the prem/tech pkg and absolutely love it. No problems or complaints with either vehicle. Actually loved the 2013 Sorento but needed the V6 for towing. Plan to continue buying Kia's.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

Do not buy the Turbo version

TerribleVehicleSorento, 10/10/2017
2016 Kia Sorento EX 4dr SUV AWD (2.0L 4cyl Turbo 6A)
20 of 22 people found this review helpful

We've had nothing but problems out of our 2016 Kia Sorento EX AWD 2.0T. We purchased the vehicle from the Kia dealer with 2,400 miles on it...about 2 months later we started noticing problems. First, the shifting between 1st to 2nd is terrible. So bad that it jerks your head and throws any pets off balance that you may have in the car. It's embarrassing. Secondly, there is a very loud rattle coming from near the turbo. Thirdly, the vehicle will fail to start at random times. We've taken and left the vehicle at 2 Kia dealerships multiple times now, filed complaints, and not one single thing has been fixed or addressed. The dealers are writing us off, Kia customer service employs some of the rudest people we've ever had the pleasure of speaking with and they do not stand behind their vehicles or service at all. It's easier to tell you that everything is normal. So here we have a new Sorento with 24,000 miles that doesn't know how to shift between gears, randomly won't start, and can be heard rattling all the way up the street - but we're told that is all normal. Been fighting with the dealers for 2 years now over this vehicle, so much inconvenience and it's just ridiculous. We've narrowed the noise down ourselves to the Turbo. It's in the stages of turbo failure and in no way shape or form is a normal noise. It's only a matter of time before this vehicle sets dead in our driveway. We will never, ever, buy another Kia vehicle again because even if we did get a lemon, the lack of customer service has been astonishing. We DO NOT recommend anyone purchase a Kia vehicle.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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4 out of 5 stars

Love the Sorento SXL except for:

Paul casassa, 08/03/2015
2016 Kia Sorento Limited 4dr SUV AWD (3.3L 6cyl 6A)
31 of 35 people found this review helpful

Everything is as advertised. Love the list of features. The problem I have is there is rattling coming from the passenger side of the sun roof. There were 2 areas rattling. Brought to the dealer and after 4 days the vehicle was returned. The say they adjusted the sunroof. It 90% repaired one rattle. Still appears when the sun is on the roof the other rattle coming from the area of the sunroof and passenger side. They did hear it. It happens when driving over rough roads (which in Massachusetts are easy to find) after confering with the "help desk of kia" they told me it is a carteristic of this vehicle for a 46k$ Vehicle it is unacceptable beware of this problem. If you are looking at the sorento test drive it first over rough roads.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Best of the bunch!

Mark Mangus, 05/08/2016
2016 Kia Sorento LX 4dr SUV AWD (3.3L 6cyl 6A)
14 of 15 people found this review helpful

This is my second Sorento. I traded in a 2014 and there is a world of difference. This vehicle is quiet and smooth as a babie's behind. We have the 3rd row (for emergencies) but the seats are folded down. The back is huge. Maybe not as big as the Pilot, but neither is the car itself. All I can tell you is to go take one for a drive. They range in price from $25k - $45k. Mine is the LX V6 AWD with convenience package and 3rd row seat. MSRP was $33k. They have several incentives like active military, veteran, student and combinations. Your mileage may differ.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

My sassy AWD SX Limited 2016 Kia Sorento

Dick, 03/25/2016
2016 Kia Sorento L 4dr SUV (2.4L 4cyl 6A)
24 of 27 people found this review helpful

I have never purchase a new vehicle so quickly. I have been driving a 2010 SRX Cadillac Premium Collection for five years. Who would have ever thought I would buy a KIA SUV?! I went to the dealership to drive the Volvo (which I literally hated) but I had done some internet research on the 2016 Sorento so when the salesman said you really need to drive the Sorento, I said ok. That's all it took, I fell in love with this automobile. The quality of the interior with it's Napa Leather and the ease of the instrument panel and the large viewing screen and the beauty of the drive won me over at once. Now all I had to do was decide just what I wanted and the trim package, the color Titanium was a given. Well I wanted it all ....a SX Limited. The dealership had to locate one in Missouri. It was exactly what I wanted color trim etc., and lo and behold when it arrived it had several other perks, like a tow package, gorgeous side steps, remote start, cross bars and several niceties. People said you are going from a Cadillac to a Kia and my reply is hell yes.....it truly is a much better car, much more comfortable, the seats are the most comfortable I have ever had and the black and white interior is stunning.....people can't get over the look and quality. The visibility out the front windshield is vast with very minimal blind spots. There are so many bells and whistles on this car I couldn't begin to comment on all. Let's just say, it's right up there with the Lincoln MKX (much cheaper), BMW, and other luxery vehicles. I read this was Kia's goal to put forth an SUV that would possibly attract these luxury car drivers to the new Sorento and yes that's exactly what is happening. I have been driving mine for two weeks and I'm still so much in love with it's gorgeous body stye and all it's safety and wonderful amenities along with the quite, high quality interior. The ease of the voice activated navigation and the very simple bluetooth hands free telephone along with the Xeon lighting, the full panoramic sun roof, the roomy storage, the thrill of having an actual spare tire (Cadillac had a pump), the very peppy takeoff and getaway, the quietness of the ride on highway and the nifty red and blue lights on the interior at night make this very quick purchase of the 2016 Sorento one of the happiest and best decisions I've ever made.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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