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Used 2013 Kia Sorento EX 4dr SUV (2.4L 4cyl 6A) Consumer Reviews

3.0 out of 5 stars
5 reviews

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1 out of 5 stars

Warning! Under investigation for faulty engine

Kris, 06/20/2017
Kia Sorento EX 4dr SUV (2.4L 4cyl 6A)
14 of 15 people found this review helpful

Car had 88 k miles. Defective part under investigation with national highway traffic safety. Auto lube to timing chain faulty causing chain to break and completely destroy engine. Engine replacement not available due to investigation. Kia corp wants u to bring to their shop to "investigate" at your cost. Do not go. They will cover up defect. Instead file complaint with dept above. 20 have filed complaints so far all at 90k or below miles. 100k warranty not valid because Kia try's to Blaim on owner for lack of oil changes even though u submit proof. Also warranty not valid for 2nd owner over 60k miles. Car also has several dangerous recalls. Beautiful car but made out of tin and duct tape it seems. I will never buy a Kia again.

Safety
1 out of 5 stars
Technology
3 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Kia Sorento NOT GOOD!

pepe, Rowlett, TX, 02/03/2019
Kia Sorento EX 4dr SUV (2.4L 4cyl 6A)
9 of 10 people found this review helpful

Burns Oil and KIA Dealership don't do anything about it.. There are many consumer complaints and no fix to this situation has been applied.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
2 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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3.88 out of 5 stars

Kia should be sued for lying about mpg's!

kialies1, Sea Cliff, NY, 01/02/2013
Kia Sorento EX 4dr SUV (2.4L 4cyl 6A)
18 of 26 people found this review helpful

While the Sorento is comfortable, quiet, quick, and well appointed, the poor gas mileage is a deal breaker! If we had known what it was going to get, which is about 23mpg's at best on highway, we never would've bought it. The number they gave at the dealership was 32mpg, which now, after being sued, they have adjusted to 30, which puts the Sorento below competitors instead of ahead. But we can't even get close to 30 ever!! Our Volvo gets exactly what it says on the sticker no matter the driving conditions. Don't be fooled! If you want it for other reasons, go ahead. But don't think they are competitive with Honda, Toyota, or others in this class. They continue to lie. It seems criminal.

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5 out of 5 stars

Switched back to Kia

pdm777, Independence, OH, 05/30/2012
Kia Sorento EX 4dr SUV (2.4L 4cyl 6A)
25 of 51 people found this review helpful

I owned a 2004 Kia Amanti and traded it in for a 2010 Chevy Equinox...loved the gas milage, but gave up too many features I enjoyed in my Kia...so thanks to the special the dealer had I was able to trade in my Chevy for the 2013 Kia Sorento EX...love it...gained all the luxury I was missing and added the peace of mind of the Kia warranty. Gas milage has been great my first tank of gas I averaged 28 mpg which was a mixture of Highway and City miles. Love the bluetooth link to my iPhone and the UVO system is awesome. Lots of room for driver over 6'2" with plenty of room for back seat passengers....I am so glad I am no longer a Government Motors owner and back in a Kia made in America. :)

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4 out of 5 stars

Great for the money I paid

Juan Sanchez, Buford, GA, 03/09/2017
Kia Sorento EX 4dr SUV (2.4L 4cyl 6A)
2 of 4 people found this review helpful

Make sure the tires are in good shape, even the new tires can be flat due to excessive parking and not moving it on the dealer, I have to change the tires one week after I got it, and of course for being an used car the dealer wouldn't take any responsibility about it... for the rest it's a great car good gas saving for an SUV. Very convenient for more than 5 passengers, the infinity sound system is amazing, A/C is great even in the second and third row seats. Very reliable car.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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