Used 2013 Kia Sorento LX 4dr SUV w/Convenience Pkg (2.4L 4cyl 6A) Consumer Reviews
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oside760, Covina, CA, 04/03/2012
Kia Sorento LX 4dr SUV w/Convenience Pkg (2.4L 4cyl 6A)
153 of 156 people found this review helpful
Was looking to buy a 2012 sorento but couldn't find 4 cyl with third row convenience package so just got a 2013 just the way I wanted it. I love this car. The gas mileage. It picks up very good. Smooth comfortable ride. Love the evo the back up camera and everything. Looked at the traverse, Mazda cx9, explorer but none matched the sorento. I never thought I would have a Kia but I love it. Great value.
Never Buying Kia Again! Terrible Engine, Terrible
Allen B. L., Houston, TX, 08/11/2015
Kia Sorento LX 4dr SUV w/Convenience Pkg (2.4L 4cyl 6A)
48 of 53 people found this review helpful
Buyers beware - I bought a lightly used 2013 Kia Sorento LX 4cyl from a Houston, TX dealership in March, 2013. Just 2 years later, at 64,645 miles the engine unexpected seized up without any warning. The vehicle was regularly maintained and always got oil changes early or on time. I had no mechanical problems from March 2013 to June 2015 (which is laudable), but then the engine catastrophically failed. Kia Service wouldn't do anything whatsoever to help me, nor would insurance. I paid $18,000 (sticker price) for a crap car that lasted 2 years and a few months then totally failed, leaving me stranded in the middle of west Texas. They found metal shavings in my oil and indicated that a bearing in the lower engine came apart. Look this up online - MANY people have experienced just such a mishap, and a lot of them had it happen under 100,000 miles. DO NOT PUT YOUR SAFETY AND TRUST IN THIS COMPANY.
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2013 Kia Sorento for sale near you
3 of 41 listings
- LX 4dr SUV w/Convenience PkgMSRP: $3,200295 mi away
- SX 4dr SUVMSRP: $10,388303 mi away
- EX 4dr SUVMSRP: $1,975295 mi away
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Great value, but stiff ride
Nick F., Cape Coral, FL, 07/30/2018
Kia Sorento LX 4dr SUV w/Convenience Pkg (2.4L 4cyl 6A)
6 of 6 people found this review helpful
This is the 3rd 2012-2013 Sorento LX that I've driven with some regularity. We also have had two made in 2016. The Sorentos have been a great value with no major maintenance issues and offer lots of room and conversion options in the first two rows. Unfortunately, the ride- until the 2016 production- has always been stiff. We just put some new, better quality tires on it with hope that it would cushion the ride. Not so much. If you run over a quarter, you can almost tell what year it was minted. I would also recommend opting for a V6 if you ever want to pull into traffic before completing a prayer. Despite this, the Sorento LX is a lot of SUV (especially with a third row seat and V6 option) for those on a budget.
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Poor Reliability and Poor Service
neveragain727, Ashburn, VA, 10/31/2012
Kia Sorento LX 4dr SUV w/Convenience Pkg (2.4L 4cyl 6A)
49 of 66 people found this review helpful
We bought a new 2012 Kia Sorento for our daughter in college in 08/2011. She put 9,800 miles on the car so far with all the normalized services being up to date. This Saturday 10/27/2012, she drove from Miami to Naple, and this car died on I-75! Thank the Lord that neither she nor her friend got hurt! She had it towed to Fuccillo Kia dealership in Cape Coral, FL. This dealership did the initial evaluation that day, but could not diagnosed the reason why the car died! Thus, my 20 year old daughter had to leave the car in the Cape Coral Kia dealership, and no one at this dealership offered to help her getting a loaner/ rental car through Kia warranty coverage! My daughter had to ask her friend to drive from Miami (an hour and 45 minutes away) to pick her up and bring her back to Miami that evening! Of course, nothing was done on Sunday. On Monday, the Cape Coral Kia dealership had to ask that we should contact our Kia dealership in Clearwater to fax all the service records to them as all the Kia dealerships'service databases are separated with no connectivity or sharing capability among them. I called the National Kia Customer Service to ask for help as the Clerwater Kia dealership did not respond initially to our request. The toll-free National Kia Customer Service lady said that Kia National headquarter does not have any data on services at any of their dealerships, but she gave me a case # and her extension to call back or communication, which I thought initially as being very nice and helpful ( I even did a survey for her and gave her high marks!) I have to call the Clearwater Kia dealership's service manager to ask for help in faxing the service records to the Cape Coral Kia dealership to finally getting this done. After reviewing the well documented 3 services (on 08/11/11, 1/13/2012, and 06/11/2012), the Cape Coral Kia dealership agreed that we have had the car well-maintained by a Kia dealership during our short ownership, but th engine died fro unknown reason. The service manager there suggested that they will have to rebuilt the engine! We asked if this issue had been reported on other Kia Sorentos, and he replied that he does not or aware of any national recall nor issue with the Kia Sorento having premature engine failure. We asked that the engine should be replaced with a new engine from Kia factory in the Atlanta, Georgia plant in USA, rather from a rebuilt engine. The manager said that he will try to request for that. We requested that while the car being serviced under a Kia warranty-issue if my daughter could get a rental or loaner car for her to get to class at college. The dealership reported that they could do a rental car up to $30/day coverage only. However, since our daughter is 20 yo, she could not rent the car from any rental companies! The dealership insisted that they have no loaner car available for her to use! I called the Kia toll-free national customer service four times (twice on Monday 10/29/12 and twice on Tuesday 10/30/2012) using the previously given extension # to the service lady, Melinda. I was not able to get in touch with her either time, and upon calling back other customer service agents reviewed our case #, reporting that nothing was in our case report! So why created a case # and giving me an extension #!? At this time, we are waiting for Kia's decisions to replace the engine, and to consider helping our daughter a way to get back from Miami to Cape Coral! With this occurence of the failed engine on a new 2012 Kia Sorento with 9,800 miles after one year of ownership, I have to say that I am very disappointed in this car and with the above service issues from Kia National Customer Service Center! Thus, I would NOT recommend this car nor this car company to anyone at this time! Hopefully, this automotive company will learn to improve their quality and service in the future!
Crap
Jan Shuttleworth. Escondido C, Escondido, CA, 11/23/2023
Kia Sorento LX 4dr SUV w/Convenience Pkg (2.4L 4cyl 6A)
2 of 2 people found this review helpful
Motor had to be replaced at 20,000 MI had to go to corporate office to get information regarding a recall that the dealer never told me about. Driver seat leather completely cracked dry and falling apart side plastic molding on seat has to be replaced twice have gone through two sets of brakes and 120,000 miles have had five alignments done and it's still is not right. Radiohead unit completely unoperable no power fuses fine this car I would never recommend and I hope somebody steals it out of my driveway
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