Used 2019 Jeep Wrangler Consumer Reviews
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Happy JLU Sport S
JLU Fan, 03/22/2020
2019 Jeep Wrangler Unlimited Sport S 4dr SUV 4WD (3.6L 6cyl 6M)
9 of 9 people found this review helpful
Previous vehicle was a Toyota Tacoma, which was great. But I have always wanted a Jeep. And my only regret is that I waited so long to get a Jeep. I wanted a 2-door, but I have a fam of 4...so i went with a JLU. Didn’t need the Rubicon extras, but i wanted more than the basics, so went with a Sport S. I love it. I got the “premium soft top,” which I highly recommend. I was concerned about noise...not an issue at all. I got cloth seats to save a buck. Wish I had gotten leather b/c of dog hair. I got the 3.6, 6 spd., and love it. I know there is a recall, but I haven’t had any of those issues. Also tested the 4cyl with 8-sp auto, which had more pep, but I wanted manual. I recommend tha largest screen w/ CarPlay, skip Sirius/XM, but get the alpine speaker upgrade. I don’t go rock crawling, but i do go off- payment...so regular Sport S is more than capable for my needs. I love my Jeep and highly recommend it. It isn’t your grandmother’s Cadillac or a Lexus SUV, so there’s going to be some noise. But it is a Jeep...and that’s what I wanted.
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Jeep - Customer Cares? Doubt It
Michelle, 06/03/2019
2019 Jeep Wrangler Unlimited Rubicon 4dr SUV 4WD (3.6L 6cyl 6M)
96 of 112 people found this review helpful
Don't expect any support when purchasing a 50k+ car. We ordered our perfect Jeep. Yes I said special ordered and waited and waited and finally it arrived. With a leaking Sky1 roof, pieces actually protruding thru the roof, paint damage down to bare metal, a Steering wheel that was already defective, and more scratches than I have seen on cars with 100k miles. So no way was I taking delivery of this. Dealer said no you should not we will order another one for you. Hmm - next day sorry we can't order a Mojito Sky1. Why - no idea system won't let us call Customer Cares. Jeep customer cares should be renamed a black hole of wasted time. They don't respond for two weeks - then tell us they ran out of Mojito paint really cause I can still order a regular Jeep in that color just not a Sky1? Oh we will check another 2 weeks and nothing to finally be told oh your dealer can order it and we are closing your complaint. Dealer still can't order it. Jeep cares well it might have only been available for an hour or maybe not at all we really don't know but nothing we can do. The biggest reason we ordered this was we wanted a Mojito Sky1 that was not available on any dealers lot near us. They send out a junk car and then tell us it is just our problem take it or leave it. Well we left it and now I am wondering if Jeep is even worth the effort.
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2019 Jeep Wrangler for sale near you
3 of 74 listings
- Unlimited Sahara Convertible SUVMSRP: $30,4911 mi away
- Unlimited Sahara Convertible SUVMSRP: $27,99524 mi away
- Unlimited Sport S Convertible SUVMSRP: $18,9911 mi away
See all 74 listings
More Steering issues 2019 JLU 4 door
Nicolle, 03/10/2020
2019 Jeep Wrangler Unlimited Sport 4dr SUV 4WD (3.6L 6cyl 6M)
8 of 8 people found this review helpful
Issues keep repeating after being fixed. Carl Burger Dodge has been fantastic but are Baffled at trying to fix the problem. They drive the Jeep they feel the issue they try to fix it and it comes back. Between the steering, the death wobble the tires wearing , Intermediate transmission shifting issues, Loss of power when climbing a Hill and engine jerking or hesitation. I don't know what to do. I now have 17000 miles on my 2019 JLU and I've been having problems since 2000 miles. We have flashed the computer and reset it 4 times. I do feel it's a computer issue along with a frontend issue but because of all the problems I believe it's causing more internal problems. I would like to say for them to just give me a new Jeep but I also don't want to start from ground 0 . Other than that the Jeep is fun to drive this is my 1st brand new car and my dream car And now I'm just crushed. I cannot do any upgrades and everything is just sitting in my garage Staring back at me!
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2019 Jeep Wrangler Unlimited Sport S
TheJeepGuy, 07/08/2021
2019 Jeep Wrangler Unlimited Sport S 4dr SUV 4WD (3.6L 6cyl 6M)
6 of 6 people found this review helpful
Purchased a 19” Wrangler JL with the 2.0 turbo engine. I take very good care of my vehicles and within less than two years and only 20k miles here is a list of problems with my Jeep. 1- uconnect radio is junk! Blacks out and resets frequently, freezes when it wants until vehicle is shut on and off to turn back on, Bluetooth drops all the time. 2- Very scary steering issues (death wobble) when hitting any kind of bump in the road and a few close calls causing a crash in some scenarios. (Had a recall for steering dampener to take care of issue but still exist) 3- RUST!!? Frame weld have rust, I’ve counted over 30 different spots on my frame that have rust forming. The deal breaker for me is actually corrosion forming underneath the paint of my doors and hinges forming bubbles!? I live in SoCal WTH?! 4- Mystery engine misfire but no codes, engine idle is very rough periodically. It does this regardless of what fuel I use. 87-93 still misfires. This is very concerning as it’s very noticeable. Keep in mind I change my oil every 5k with full synthetic and maintains my vehicle per manufacture guide. 5- I paid over 40k for this Fiat/Chrysler Jeep Wrangler. I love this Jeep and the idea of the Jeep, I’ve always owned Jeep’s but the overall feel is just cheap along with the issues I’ve experienced already with only 20k miles on it I will be trading it in for a new Tacoma. I’m sorry but I really would not recommend buying a FCA vehicle. I foresee problems with the new JLs once they start to age in the next 5 to 10 years.
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Transfer case
Mike G., 11/06/2019
2019 Jeep Wrangler Sport 2dr SUV 4WD (3.6L 6cyl 6M)
6 of 6 people found this review helpful
Had new Wrangler outfitted to flat tow, cost about 4K. Transfer case cannot go into or out of neutral without excessive force. Took back to dealer. After four days and corporate getting involved we were told it needs new case. It will take at least three weeks, maybe. Mopar their provider does not have any or parts to make any. Are you kidding, this is a new Jeep 250 miles and can't tow.
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