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Used 2018 Jeep Wrangler Consumer Reviews

3.3 out of 5 stars
69 reviews

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Pros
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5 out of 5 stars

Great vehicle. Worth the three-month wait

stevefogg2@gmail.com, 07/07/2018
2018 Jeep Wrangler Unlimited Rubicon 4dr SUV 4WD (3.6L 6cyl 6M)
2 of 2 people found this review helpful

Much better acceleration than the earlier JK with the same engine. The eight-speed transmission is a huge upgrade from the old five speed, especially during long-off-road descents. The interior trim and and leather seats are nicely designed and quite appealing, unlike some of the spartan interiors of past models. If you like all of the off-road capabilities of a Jeep but also enjoy creature comforts, spend a little more for the upgrades.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Gutters

Marilyn, 02/20/2019
2018 Jeep Wrangler Unlimited Sahara 4dr SUV 4WD (3.6L 6cyl 6M)
3 of 4 people found this review helpful

This IS just a Jeep , but we paid a lot of money for it & the gutters drain directly into the front foot areas when you open the door. Did the designers of this car ever drive it?

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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1 out of 5 stars

Worst Vehicle I've Ever Owned

Chuck, 05/26/2020
2018 Jeep Wrangler Unlimited Sport S 4dr SUV 4WD (3.6L 6cyl 6M)
3 of 4 people found this review helpful

I wish I had seen this discussion about the reliability of the JL's prior to purchasing in the spring of 2018. I don't know where to begin other than to say this is, by far, the worst vehicle I've ever owned, and if nothing else comes out of this post I hope I can dissuade someone from buying a Wrangler JL until FCA sorts out their manufacturing problems and stands behind their warranty. Thus far, I've had four warranty service visits (excluding recalls and oil changes, etc), and am getting ready to schedule my fifth visit. Down time on the car, per the local dealership, currently stands at 24 days - with four repairs of the same part - the auto stop/start function, all within 2 years of walking off the lot with my new JL. On top of the auto start/stop function being sporadic and triggering the CEL, I've been left stranded on the highway due to overheating (I see others have had that issue too), and now I have a large puddle of coolant under my car as it awaits its fifth service visit. This time, prior to taking my vehicle to the dealer, I called FCA to complain and seek some resolution. The service rep informed me that I just can't have really high expectations of an off-road vehicle. Great...nice response. I told the rep my GM, Chevrolet, Mercedes, and AM General vehicles I've owned - all vehicles that were sold with close to 200k miles on them - never had issues like this, and his response..."well that's different"...with no offer of resolution other than to connect with the local dealership before I drop it off yet again. I'm giving FCA one last chance to get it fixed and stand behind their warranty. If not, my next call is to a Lemon law attorney.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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5 out of 5 stars

Got the last of the JKs

Roger Call, 07/11/2018
2018 Jeep Wrangler Unlimited Sport S 4dr SUV 4WD (3.6L 6cyl 6M)
6 of 10 people found this review helpful

I purchased the JK Willy's version in 4 door. The primary reason is that it did not have the ESS system and had a 5 speed automatic transmission. I find the 5 speed does not do the continual shifting in the mountains of Colorado like the new 8 seed transmission does. I do sacrifice some mpg however. I am estimating about 2 mpg. Overall I am very pleased with the vehicle.

Performance
5 out of 5 stars
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1 out of 5 stars

Total disappointment in the 2018 wrangler Sahara

Vincent D, 12/20/2018
updated 06/21/2021
2018 Jeep Wrangler Unlimited Sahara 4dr SUV 4WD (3.6L 6cyl 6M)
9 of 17 people found this review helpful

Total disgust I have had 5 wrangler Sahara’s this rattles and creaks much worse tranny shifts like garbage the amount of play in the steering is ridiculous I’m trying to get out with the lemon law stay away I won’t buy another Chrysler product again

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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