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Used 2022 Jeep Wagoneer Consumer Reviews

2.7 out of 5 stars
53 reviews

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1 out of 5 stars

Disaster Grand Wagoneer series 2

Sarah, Edmonton Alberta Canada, 06/06/2023
2022 Jeep Wagoneer Series II 4dr SUV 4WD (5.7L 8cyl gas/electric mild hybrid 8A)
9 of 9 people found this review helpful

I have owned this vehicle for 13 months and in the first 14 hrs I owned it, it was dead in my garage and the electrical issues started. I have been to the dealership 10+ times with dozens of problems, majority electrical and paint flacking off oh and it locked me out of the vehicle at a shopping centre (keys didn't work couldn't get in). Most problems have taken 3 trips to the dealership to get fixed, they have replaced the running boards due to paint coming off, the running board motor due to the coming down when in the store position (still comes down they don’t know why), the drivers seat belt wouldn’t retract, all the front moldings as paints has all flacked off, trunk doesn't open somethings, doesn't close sometimes, rear seats didn't go up and down, massage seats passenger side didn't work intermittent, then the electrical problems - Jeep UConnect randomly works, calls get dropped, radio freezes or screen goes black, took 10 months to fix lane change assist, bluetooth cuts out, car alarm randomly goes off, now having an intermittent "Tow Hook" problem when pulling our car hauler and Chrysler Canada has no idea. It's never ending and I have 2000 km left before I am out of warranty (60,000 KM) and I haven't owned it a day without a problem. Jeep Canada won't do anything, they stand by their 60k warranty and soon all these issues are going to be my problem when it's off warranty. Pretty poor service when you spend 123K CAD for a vehicle. 2022 Grand Wagoneer Series 2 Obsidian + HD Trailer

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1 out of 5 stars

DO NOT BUY**WORST MOST EXPENSIVE MISTAKE EVER*

Yesenia O., 10/25/2022
2022 Jeep Wagoneer Series III 4dr SUV (5.7L 8cyl gas/electric mild hybrid 8A)
19 of 21 people found this review helpful

We saved for our dream vehicle, and when we saw the Jeep Wagoneer we knew that was the one for us We spent over $100k on our dream car, only for it to be an awful vehicle. In fact, this is the worst vehicle we’ve ever purchased. It’s left us stranded on the road out of town twice, had to be towed 3 times, the moon roof leaked twice and the entire roof interior had to be replaced, the cruise control malfunctioned causing the vehicle to rapidly accelerate (the cruise control buttons did not work to cancel or slow down) the screens regularly blank, Bluetooth does not connect, 4 no starts, constant errors causing the the system to glitch (which cause the vehicle to stop working) and it’s been in the shop 60 days of the 6 mos we’ve owned this vehicle. The customer support/Jeep warranty, and dealership have all been abismal, Terrible customer service. I sold a very well equipped, perfectly running, PAID OFF Ford Expediton that never gave us any problems. I was never worried it would leave my wife and family stranded somewhere. I’d highly advise anyone not to buy one of these vehicles.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

What is going to happen next!!!!!!

2022 wagoneer owner NOT 4 Long, 12/30/2022
2022 Jeep Wagoneer Series I 4dr SUV (5.7L 8cyl gas/electric mild hybrid 8A)
8 of 8 people found this review helpful

Delivered to me brand new with major issues like scratched passenger window and 3 exterior trim moldings warped! The worse came 5 months later when temperatures reached negative 15 and brought to the dealer with chunky and slushy radiator and overflow compartment a frozen block! Major screw up from factory and also Webber Family Ford dealership in Detroit Lakes Minnesota for not prepping vehicle before delivery. Now the damage is done and not my fault but they say nothing they can do for me since I have factory warranty to cover things. We do not dare take new Wagoneer out of town. What will happen next due to the freezing up of cooling system is only a guess down the road! Very disappointed with factory and dealership for not inspecting before new delivery!

Safety
1 out of 5 stars
Technology
2 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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1 out of 5 stars

My car was about to lead to my death and my family

Mohamed Abdalla, 01/18/2023
2022 Jeep Wagoneer Series II 4dr SUV 4WD (5.7L 8cyl gas/electric mild hybrid 8A)
13 of 14 people found this review helpful

We have two wagoneers. One of them, the brake system, stopped working while I was driving on the interstate. We were lucky to be alive. This car is one of the worst in reliability, especially in the cold northern states. Wagoneer Clint Service is complete BS and will never help you. In fact, one of the worst, and the engineering team could never solve any problems we had. We ended up trading our cars for a Suburban and will never recommend this car to anyone. Two cars with less than 30K miles went to the dealer at least six times each

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Make a different choice

TAC, 04/26/2023
2022 Jeep Wagoneer Series III 4dr SUV (5.7L 8cyl gas/electric mild hybrid 8A)
11 of 12 people found this review helpful

Problems with the electrical interfaces from the start. Touch screen resets, won't maintain connection, and rarely works. Headliner affixed components falling off. On, and on the list goes. At purchase, we were told the tank would be filled when the Wagoneer was serviced for warranty work. Apparently, Jeep unilaterally changed the terms, and will no longer fill gas tanks. Also, the guarantee of a Wagoneer or equivalent is also gone. We were given a rental Grand Cherokee. We were told by the rental company the dealership uses that we had to pay a mandatory 5.00 "administrative toll fee" even thought we incurred no toll charges. Pretty epic in terms of what we were told at purchase, and what materialized post purchase. BYE Wagoneer. Never again. Horrible customer service. Complete lack of adherence to major marketing initiative "perks" of buying the Wagoneer. Hopefully, a class action lawyer will pick this up and look into taking action for these material departures.

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
2 out of 5 stars
Value
1 out of 5 stars
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3 out of 5 stars

Straddling the Line

Quiet Assassin, 01/27/2023
2022 Jeep Wagoneer Series III 4dr SUV (5.7L 8cyl gas/electric mild hybrid 8A)
11 of 12 people found this review helpful

We had the best service from a dealership (70607) 2 hours away in the same state when we purchased our Jeep Wagoneer Series III in October of 2022. The following month (November 2022) we started having issues with the entertainment center front & rear. No Firetv or anything to keep our kids occupied which was the main reasoning for purchasing the package. Please see the many Wagoneer forums of all the technological issues that customers like me are experiencing. We finally received our repairs in January 2023 and the following day the system errored out once again. Go figure! The additional negative item is our dealerships in my local area (70817) and beyond are not ready to be in the "luxury" vehicle market. No loaners, no care/consideration, no customer first experience. (See the 10 promises to Wagoneer buyers). My wife is ready to trade because of the experience with our local dealership. She wants to feel like her hard earned money was the purchase, but the realization is some dealerships need more training to provide that experience. Mercedes or Cadillac knows this business in which that's where we will be going if I want peace of mind. We took a chance and lost with this one.

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1 out of 5 stars

Wagoner sucks

Paul Luna , 11/07/2022
2022 Jeep Wagoneer Series III 4dr SUV 4WD (5.7L 8cyl gas/electric mild hybrid 8A)
9 of 10 people found this review helpful

I bought a keep wagoner in February 2022 and two weeks later it was in the shop for over 3 months. And it is November 2022 and still no fix for the heated seats. This really sucks

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
2 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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1 out of 5 stars

It just blew up !

Bill , 06/24/2023
2022 Jeep Wagoneer Series III 4dr SUV 4WD (5.7L 8cyl gas/electric mild hybrid 8A)
8 of 9 people found this review helpful

Not literally, but close to it. Bought a 2022 Series III with around 15,000 miles from a PA dealer on 4/3/2023, drove it for about 2000 miles and on 5/5/2023 was driving on the interstate at 70 mph when the engine made a grinding sound, then smoke and then a bad smell and lost power and came to a complete stop, It’s as towed to Claremont Jeep and has been there ever since. Over a month and a half and they have yet to fix it. Its waiting for a new engine and parts, there is no sense of urgency to fix it from the service department in Claremont, as I didn’t buy it from them, and Wagoneer just send me form one rep to another without answers. I paid $92,000 for a vehicle that has been in the shop longer than I’ve driven it, I wish I stayed with my GMC Yukon, but my wife liked the Waganeer, big mistake.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Worst New Car Purchase Ever

CB, 09/21/2022
2022 Jeep Wagoneer Series II 4dr SUV (5.7L 8cyl gas/electric mild hybrid 8A)
17 of 22 people found this review helpful

Bought brand new 2022 Wagoneer. 198 mi Stop/Start feature does not work. Local dealership service department has treated me awful. They say “there is nothing wrong” however if AC is on stop/start does not work. When I tried to explain that start stop should work they basically started talking down to me and making me feel inadequate. 1st and last time to ever buy a Chrysler product.

Safety
2 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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4 out of 5 stars

Nimble Beast

Frequent Traveler, 04/24/2022
updated 08/14/2023
2022 Jeep Wagoneer Series II 4dr SUV (5.7L 8cyl gas/electric mild hybrid 8A)
28 of 38 people found this review helpful

Had the Wagoneer Series II as a rental for 2 weeks and used it for quite a few tasks. Took a 2000 mile round trip with some city driving involved and will list some strengths and weaknesses below: (PROS) - Nimble handling and corners well - Good vision (unlike some other full size SUVs with large B and C pillars) - Lots of standard features including heated/ventilated front seats - Decent gas mileage (21HWY and 16.5 Mixed driving) (you might get better as we had a load of gear that weighed 1500lbs) - Variable Cylinder Management helps with the mileage for sure - Plenty of torque to get this vehicle moving. You won't be off to the races, but it is more than sufficient. - Good sound system for essentially the base model - Refined dash design - Lift in height for cargo is great (CONS) - Electronic control systems (which affect almost everything else in the items below) > CarPlay randomly disconnects and won't recognize any phone either via WiFi or cable (This is a known issue in Wagoneer forums) > Auto engine restart only seems to work sometimes - Lane monitoring system is overly touchy. I have this feature in 2 vehicles that I own and never have an issue in either of those. - Some body roll with cornering. I really think the Nexen tires are garbage and this issue might disappear with better rubber. Perhaps Michelin LTX or Premier LTX. After all, the tires are the only item that makes contact with the ground. Never go cheap on this item. - Seats might be a bit narrow for the vehicle size/class. It is not an issue for me as they were just the right size for my 5'10' 185lb body, but if you're much larger you might have an issue with the seat width. My 6'5" work partner did have an issue. - Some wind noise at highway speeds from side windows. Not much but could be improved. A sealed window design at the top of the window would solve this. - Like most modern vehicles, the instrument menu panels need to be learned. Jeep's is no more complex than any others, although some might see it as a complicated system. With the exception of the electronic management, this is a great choice for a full size SUV and if you're in the market you should give it a test. [UPDATE] I ended up buying a 2022 Series I Carbide. Now with 16K miles on it and almost one year of ownership I have had ZERO problems. The body roll concerns were solved with the 22” rim package on the Carbide Edition. I opted for the Series I to eliminate all of the possibly problematic assist features and happy that I did. Tons of cargo room that is accessible without climbing in the vehicle (Suburbans have this issue).

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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