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2025 Jeep Grand Cherokee Consumer Reviews

3.3 out of 5 stars
33 reviews

Pricing

Edmunds suggests you pay
$36,342
Prices based on sales in UT thru 8/18/25
Final assembly in USA

We have a limited number of reviews for the 2025 Grand Cherokee, so we've included reviews for other years of the Grand Cherokee since its last redesign.

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5 out of 5 stars

My very 1st Jeep

Paul Choi , 11/27/2023
updated 08/21/2024
2024 Jeep Grand Cherokee Limited 4dr SUV 4WD (3.6L 6cyl 8A)
6 of 8 people found this review helpful

I was impressed with a Jeep rental so I bought the GC Limited 4x4. Birds eye view monitor, rear view mirror camera, wireless charger pad, passenger screen, 10.1 center screen and rear seat monitors. Remote start. I just wish it had the heads up display.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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2 out of 5 stars

A Convoluted Mess

Bill , 02/09/2025
2024 Jeep Grand Cherokee Laredo A 4dr SUV (3.6L 6cyl 8A)
4 of 5 people found this review helpful

I rented this vehicle for a week and at first I thought it was a good upgrade. But after 900 miles of driving I can only give this car 2 stars . The engine is fairly smooth and responsive and starts on first button push. The remote tailgate works well but a little slow. The Bad - First the power leather seats with lumbar support are too stiff to be comfortable for more than an hour sitting. The seat warmers work great but they actually get too hot, even on low after 10 minutes. Can't they moderate the low setting? The vehicle doesn't track very well. It handles more like my 2001 Isuzu Trooper and you'll find yourself correcting the track on simple freeway driving. My 10-year old Kia Sorento handles better. But the kicker is the dash layout and infotainment system. No one can tell me that much rational engineering went into this layout. You find yourself fumbling for buttons and screen choices. Why do you have to go to the screen for syncing the temperature left & right. And adjusting the temperature on the manual controls is prehistoric, worst I've ever seen. And you have no idea where the air will be directed. There are buttons above the radio to control automatic engine shutoff, lane warning and other functions but because if their angle they are hard to see. Finally the instrument cluster looks like pure cobbled garbage. I can't even describe how stupid it looks it makes me think Chinese engineers who write nonsensical instruction manuals designed it. Oh - and no dedicated steering wheel radio buttons unless you are switched to that display on the panel - yet still no volume control. Jeep needs to hire some mature designers and not rush out a mish mash.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
1 out of 5 stars
Comfort
2 out of 5 stars
Reliability
4 out of 5 stars
Value
2 out of 5 stars
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2025 Jeep Grand Cherokee for sale near you
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1 out of 5 stars

Worst functioning car ever!!!

Cass, 04/19/2025
2025 Jeep Grand Cherokee Altitude X 4dr SUV (3.6L 6cyl 8A)
3 of 4 people found this review helpful

-the fact you can accidentally turn the car into manual mode is a liability! - you can’t see the buttons on the dashboard because of the layout

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3 out of 5 stars

One big annoying issue

JC , 10/26/2023
2024 Jeep Grand Cherokee Laredo 4dr SUV (3.6L 6cyl 8A)
11 of 20 people found this review helpful

I like the vehicle but one thing that truly sucks is that Jeep did not put Sirius on the actual radio. You have to run it through the app and through car play. Such a cheap cost cutting move.

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
3 out of 5 stars
Reliability
5 out of 5 stars
Value
3 out of 5 stars
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1 out of 5 stars

STAY AWAY

Diane, 01/11/2025
2024 Jeep Grand Cherokee Altitude X 4dr SUV 4WD (3.6L 6cyl 8A)
4 of 8 people found this review helpful

STAY AWAY FROM JEEP Jeep is very cheaply made, I will NEVER own another one. We had nothing but problems from the second we drove off the lot. The Jeep Connect app never worked, the seat cover wouldn't stay on. The plastic bumper popped out. The software package is poorly designed. Do yourself a favor and buy GM.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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