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Used 2021 Jeep Grand Cherokee Consumer Reviews

3.7 out of 5 stars
71 reviews

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2 out of 5 stars

Failed acceleration

Patty, 12/04/2021
2021 Jeep Grand Cherokee Overland 4dr SUV (3.6L 6cyl 8A)
9 of 10 people found this review helpful

Purchased a 2021 JEEP CHEROKEE OVERLAND over 60k and when I take off it does not accelerate not sure what the problem is? I called the dealer and they said there’s no recalls well making an appointment because there’s obviously something wrong

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1 out of 5 stars

DONT WASTE YOUR MONEY

Joe murphy , 05/19/2022
updated 05/22/2024
2021 Jeep Grand Cherokee Trailhawk 4dr SUV 4WD (3.6L 6cyl 8A)
10 of 12 people found this review helpful

Bought a 2021 jeep grand cherokee trailhawk 2 week ago, may 4th, 2022. Thought it would have been a good investment. Turns out I was wrong.. First week, the panoramic sunroof leaks like crazy. The rear view camera is pixelated and looks like a cartoon. The service air suspension has come on, and literally haven't even taken it off asphalt. The fuel ratings are not what they claim to be. Overall, a miserable vehicle to purchase. Feel free to ask me any questions. Save your money, and buy a hyunday palisade or something else instead. Stay away from jeep

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
2 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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4 out of 5 stars

Comparison (Gen IV) 2012 GC with (Gen V) 2021 GC

Steve, 05/11/2021
2021 Jeep Grand Cherokee Laredo E 4dr SUV 4WD (3.6L 6cyl 8A)
10 of 13 people found this review helpful

Had a great, mostly trouble-free experience over 123,000 miles with my 2012 (Gen IV) 4WD GC. Only problems were a rear transfer case seal and a rear gate latch at 110,000 miles. It was a great combination of moderate off-road capability in the mountains of Colorado, fairly refined on-road manners, a "working man's car" with good interior load space and good towing capacity, and good on-highway fuel economy at ~26MPG. Just replaced with a (Gen V) 2021 similarly equipped with 4WD, all-weather trail-rated package, tow group IV, and the ProTech II package. So what is different? 1) Rear glass no longer opens independent of the tail gate. 2) Compared to the 2012 trail-rated package, the 2021 rides a bit firmer--perhaps due to upgrade from 17" to 18" wheels and increased tire pressure (33>36 PSI). 3) Upgraded and amplified electronics package (and better sound system), including a quality color back-up camera, Apple CarPlay & Android Auto, voice command, Bluetooth, dual-zone auto temp, blind spot warning, pre-collision warning/braking, lane departure warning/assist, back-up warning/braking, etc. 4) Heated seats/wheel. 5) Load leveling, HD engine cooling, 180A alternator, engine block heater, hill descent control, remote start. 6) Auto stop/start, which can be turned off with a dash button after each start. 7) The 5-speed transmission was upgraded to 8-speed, which creates more (somewhat jerky) shift points--this will take some getting used to. 8) Still early, but highway fuel economy should be at least as good (~26 MPG) as the 2012--though I have noticed it does not seem to coast as effortlessly as the 2012. Overall, the 4WD trail-rated GC is the best SUV on the market for combined on-road and moderate off-road capability. Off-road is not as good as my old H3, but is decent with the trail-rated package. On-road is not as good as my ES350, but given the formidable capabilities of this vehicle, the ride is fairly refined and fuel economy (with 3.6L VVT engine) is pretty good.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

In a Crowded Segment, the Grand Cherokee Rises Abo

Conrad, 04/21/2021
2021 Jeep Grand Cherokee Laredo X 4dr SUV 4WD (3.6L 6cyl 8A)
17 of 24 people found this review helpful

Anyone looking for a midsize SUV knows how competitive the market is. Lots of choices with lots of options and the price points can be appealing. But after spending a good amount of time test driving numerous vehicles, I was reminded of one really important fact – Jeep essentially created this segment - in one way or another, all of them were trying to be the Grand Cherokee. There are a lot of very worthy competitors, among them the Kia Telluride, whose nice appointments and well-equipped entry models are shaking the industry awake from sleepy designs in which one SUV looks just like the next. But when all is said and done, the smooth six cylinder engine, exceptional fuel efficiency (for such a large vehicle), and extremely refined handling in the Jeep really brings it to the top of this crowd. Not to mention, of course, the panache badging of owning a Jeep. When looking at the lineup, you can find one for a touch over $30,000 all the way to $100,000 dollars for the insanely equipped TrackHawk trim, there really is some thing for everybody. But in my humble view, The price point were cheap really does beat the competition is in its models priced in the low 40s. You get many of the features found on the more expensive trims and for most individuals that’s plenty enough. With rebates and some good negotiation, they can be had for under $40,000 which makes them, in my opinion, the best bang for the buck in the segment. An excellent powertrain coupled to an eight speed smooth transmission with legendary four-wheel-drive make the 2021 my favorite choice, And that was after driving many competitors in the same price point and even up to $20,000 more. It’s got fantastic room for passengers in front and back, and the only limitation I see is that it does not have a third row (but a newer model yet to be released, and slightly longer, makes this available). On balance, when you look at fuel economy, engine, roominess and an amazingly equipped entry-level model, it’s hard to find something more solid. Others may be fancier with additional bells and whistles but the Jeep gets it done just fine. PS - I’m not paid or in any other way associated with Jeep, But I’ve owned a lot of cars over a lot of years in all segments and this one is a real keeper.

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

Less than 12,000 miles on my 2021

Chris, 11/01/2021
2021 Jeep Grand Cherokee Laredo X 4dr SUV (3.6L 6cyl 8A)
9 of 12 people found this review helpful

Power steering is going out. Engine is noisy during warm up...almost like a pulley or the alternator os going bad. I can hear and feel a alight "thud" in the rear...like the differential is going out.It shows when backing out of a parking spot and you shift into drive before fully stopped..."thunk". Had a 2009 amd a 2012 Grand Cherokee with no issues. This 2021 is starting to look like it's going to be a nightmare to own. Not happy at all.

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