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Used 2020 Jeep Grand Cherokee Consumer Reviews

4.3 out of 5 stars
49 reviews

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5 out of 5 stars

Satisfied owner

Satisfied Jeep Owner, 10/12/2020
2020 Jeep Grand Cherokee Altitude 4dr SUV (3.6L 6cyl 8A)
12 of 12 people found this review helpful

I have owned three Jeeps before buying this one (CJ7, TJ, JK Unlimited Rubicon) so I am not new to the Jeep brand. I rented a Grand Cherokee for a vacation and drove it for over 2k miles over a two week period and fell in love with it. It was a great touring SUV, very comfortable, good acceleration, and very comfortable. We bought a Laredo Altitude 4x4 with many of the upgrades I wanted for our touring SUV and after only a couple hundred miles I feel I have made a great decision. I initially wanted the Trail Hawk but then realized that 90% of my driving is on road and my severe off-roading days are over so I went with the more road friendly version but still with the upgraded 4WD system.

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1 out of 5 stars

Owner of 2020 jeep grand cherokee

hestes, 07/02/2021
2020 Jeep Grand Cherokee Limited X 4dr SUV 4WD (3.6L 6cyl 8A)
17 of 18 people found this review helpful

Current it is in the shop getting a new transmission put in it! It only has 20,000 miles on it. The customer service and warranty service are a nightmare i will never buy another jeep again!

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5 out of 5 stars

Riding on air

Dr. V, 03/14/2020
2020 Jeep Grand Cherokee Summit 4dr SUV (3.6L 6cyl 8A)
50 of 56 people found this review helpful

This is my 3rd Grand Cherokee and it is the best yet. I had a 2015 Limited 175,000 miles and a 2017 Summit 125,000 miles. I enjoy the air ride, the technology and the cabin refinements. The 2020 has improved power V6 and improved braking. I drive about 40-45 K miles per year and I want a comfortable ride that handles rain, snow, changing traffic conditions. The UConnect technology is user friendly with added Apple play and Android play.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
4 out of 5 stars
Value
4 out of 5 stars
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5 out of 5 stars

Great versatile vehicle

Kent , 12/24/2020
2020 Jeep Grand Cherokee Limited 4dr SUV (3.6L 6cyl 8A)
9 of 9 people found this review helpful

Have owned a variety of vehicles but must say Jeep is my favorite. That being said the Grand Cherokee is my favorite Jeep and the best all around SUV I have owned. The GC is not too large or small. It is extremely versatile and will go almost anywhere you want to go. I do mostly on road driving but have taken it off road a couple of times and it does extremely well. Just bought my fifth GC a few months ago which is a 2020 Limited model and it has all the right standard features along with some nice options. Couldn't be happier with it.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

overland 5.7

Ronviper, 12/30/2019
updated 01/06/2021
2020 Jeep Grand Cherokee Overland 4dr SUV (3.6L 6cyl 8A)
19 of 21 people found this review helpful

I went from Ford explorer to Jeep grand cherokee overland with 5.7, this SUV is awesome. Lots of features as i bought it loaded plus the 5.7 hemi engine. It's quite, excellent sound system, stable as a rock on the highway. I just LOVE IT. Try one and you will see. After owning my Jeep for a year i can only say it was worth the purchase. My wife loves the Jeep and prefer driving it over her Chrysler 300S hemi, may have to trade her car in on a Jeep. Excellent SUV i would HIGHLY RECOMMEND it!!!

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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