Used 2016 Jeep Grand Cherokee SUV Consumer Reviews

High Altitude *Eco Diesel*

Been looking at this car since 2014 model and pulled the trigger on the 2016 because of replaced shifter and fixed bugs from previous model years. Fit and finish is fantastic so far. Chrysler took the Mercedes refinement and stuck it into JGC interior. Very nice. Seats are very comfortable (keeping an eye on Leather durability). Uconnect is intuitive. Italian EcoDiesel gets great highway mileage and tows like a champ . Astonishing actually. Pulls my 5500lb boat like its not even there. 8 speedTransmission (german I believe) works well. My only trepidation is all the electronics/computer components-- which is true for most cars these days. The Advanced Technology Group is very slick. I also like the fact that it can be turned off. Regardlesss, for the price I paid -- this Diesel is hard to beat. Pay no attention to the EPA accusations about the 3.0 Eco Diesel. Compared to my old Duramax-- the JGC emissions are non existent. IMHO My guess is FCA will be exonerated from EPA shakedown. The only Vehicle that could top this (for the money) would be a Diesel version of the Durango (which shares most components and has a third row)...... Stay tuned , I will update in 6 months. 2/1 /2019 Update : Mileage 25,652 I have yet to reset my mpg and I am averaging 26mpg. That is with towing a boat ocasionally and using the remote start( in winter mostly). Pretty darn good. Leather seats are holding up pretty well. The good and bad. Bad: The remote start did not work under 20dgrs and it took two trips to CJDR dealer to figure out it was a voltage problem and basically just a bad AGM battery. Passenger side rear seat heater crapped out. Fixed under warranty. Exterior Roof rails (which dont seem to have any purpose) cracked at front ends. Replaced under warranty. The OEM Tires (Bridgestone Ecopias) were good for the first year but were absolutely terrible in the snow this year. Replaced them with Continental Terrain/ Contacts A/T -- wow-- huge difference ! Better in every category including towing ride. Continentals are a tad more aggressive but no noticeable tire noise difference from OEM. Good: This JGC is a joy to drive....particularly on longer drives. We load this truck with kids,dogs ,paddleboards (roof rack) and sometimes tow a boat (6000lbs). The JGC takes it all in stride. The fit and finish are holding up nicely. The adjustable hydraulic suspension is a huge plus for easy in and out and automatic load leveling for towing. My wife loves both the Uconnect touch screen (very intuitive) and the fact that there are manual buttons and dials as well. Also the BSM, adjustable cruise control and safety sensors have saved us many times. The highway mpg registers 30+ at times. Crazy. So far the JGC is still the Goldilocks vehicle for our family. I still do recommend it (Diesel) -- particularly if you tow toys from time to time. Update 2/10/ 2020 : Lots to unpack since last update above. Contrary to my prediction above -FCM did settle with EPA On Diesel admissions . Good news / Bad news. Bad News first: The settlement includes a download update , extended warranty and $3000 to owner from FCA. Did the update and eventually received payout from FCA. The Download was not supposed to affect performance- - It absolutely reduced mpg and performance. The gas pedal ( Turbo lag ) was borderline dangerous. Not good. Good news: After researching JGC Diesel blogs I did the following. I purchased the “Green Diesel JGC Hot tune” for $700 and installed. Now the JGC performs better than It ever has. No turbo lag whatsoever and mpg is closer to 30mpg now. I’m still ahead about $2200. Other than the FCA gymnastics- - the Eco Diesel is still great. Highly recommend the 2016. Continental Tires are still great. 8/30/20 Update: 47892 mileage. Good News/ Bad News... Bad news: While loaded up and towing a boat- the check engine light came on. The dash read ," Service within 200 miles...". Took into nearest dealer and found I needed to replace the def Injector. Luckily under extended warranty. I asked mechanic to look around underneath for rattle near engine. Fortunately he noticed that a nut had come off exhaust manifold and had melted part of my engine harness. All replaced under warranty.... but a bit unnerving. At this point I would suggest anyone buying a Jeep product to buy the extended warranty or buy used with certified pre owned warranty ( I did same years ago on 1987 Grand Wagoneer Woody wagon). After this last episode - The warranty has paid off huge. Other than that-- still good on the Jeep. 3/3/2021 56390 miles. Due to Covid -- have taken some long trips in the JGC. From snow to extreme heat -JGC took it in stride. Had all Brakes done-- front split Rotor. Normal maintenance. FCA Notice Waiting for EGR recall parts to come in. Tire Update: Have about 25k on the Continental Terrain Contact A/Ts have quite a bit of tread -- but highway road noise is starting to be noticeable. Still good in snow and excellent on wet. 4/22/22 Update. 72000 miles. Avg mpg is 24. Put on new Cooper ATS/3 tires. Waaayyyy better in snow and rain. Very good for towing. Unfortunately as noisy as the Continentals. Both great Tires and highly recommend over OEM tires. Did a 3000 mile trip towing a 5500lb boat and averaged 14mpg. Not bad. Diesel prices were terrible. Did all major scheduled maintenance: Front,center and rear diff, transmission fluid flush-- up to date on everything. Replaced "upstream Nox sensor' per error code (covered under warranty). Again-- if you are going to buy any Stellantis/FCA vehicle- buy it CPO or buy extended warranty. My return on Warranty has been almost double what I paid. Its a jeep. Once jeep hits 100k miles my son in Colorado will be taking it. Hoping the Diesel holds up for another 50k miles after that. Since I am now buddies with my Jeep Dealer head of service (he was a regular tech early on)-- I have learned a few things. The new Jeep 4Xe s are out but performing badly. The hybrid does not really switch over in extreme temperatures. NG. Everything electric is coming. I would wait on those as well.. IMHO I cannot understand why car companies dont make Hybrid Diesel Trucks. Seems like a no brainer ( best of both worlds). Next Truck I am looking at is the Toyota Sequoia Hybrid (2024)....stay tuned. 10/27/22 82,000 Miles. Avg mpg is 23 Good News / Bad News. Bad News: Check engine light came on over long range trip in July. Code was Cam lifters out of sequence. NG. Repairs covered under warranty. Took a week to get parts. Repair would have been $3600 without Warranty. This makes me extremely nervous going forward. AND check engine light came on again a few days ago. Error Code was Nox sensor ( again). Bringing in Monday for repairs. Who knows? My Warranty expires 7/23. I will have to make a decision in June.... Because of all the recent issues i have to knock off a couple of stars. I have also done some research on Italian 3.0ltr Diesel to see if others are having issues. They are. In the Ram 1500 with same Diesel--owners report the engine is fine until you tow with it. The Diesel build seems to be not robust enough. I would agree. Kind of too bad. I wanted to keep this jeep for at least 175k but may have to re think that. There are also two unresolved recall issues that do not currently have parts or fix for. One recall calls for acceleration failure. Hmmmm. Good News: Still love to drive this vehicle and hope to keep for a while. Stay tuned. 10/31/23

Very Disappointed in the Reliability

We purchased the 2016 Jeep Grand Cherokee Overland brand new from the Jeep dealership. After only 3 years and 72,000 miles, the check engine light comes on. The diagnostic indicated a Cylinder 2 Misfire. The fuel injector was changed at a cost of $500 and the 3 recalls were repaired and that did not solve the problem. The dealer now says that this is a major repair and the engine will have to be broken down to identify the problem. I am repeatedly told by the dealer that the vehicle is out of warranty and suggested I contact Chrysler to ask for some assistance with the repair costs. After 20+ days of car rentals at my own expense, the problem still has not been identified. I am surprised and disappointed in the Reliability and am concerned about the longevity of this very pricy SUV.

Compares nicely to more expensive competition

I did a lot of research and reviewed Mercedes, BMW, Volvo, Land Rover and Lexus online before narrowing things down to the Mercedes GLC and Jeep Grand Cherokee Summit due to number of factors including price, proximity to dealer, reviews, etc. My estimated budget was $50k. I test drove both cars and gave them both high marks. However, Jeep blew me away. It is a solid, quiet, well put together car with fit and finish as good as the Germans. While the Merc may have a slight edge on technology, ease of use goes to the Jeep. It is intuitive and requires little training to understand where all the controls are located. The Jeep is also a larger, more capable SUV than the Merc GLC which gives more flexibility. Value-wise, the Grand Cherokee Summit was several thousand less than the comparably equipped GLC and the dealer was willing to give me quite a bit more in trade than the Mercedes dealer. After a few weeks of owning the Jeep, I continue to be a happy owner. The car runs great and the 6 cylinder engine provides even more power and response than my previous Lincoln MKX 8 cylinder while getting around 22 mpg combined. I am also greatly enjoying the Harmon Kardon sound system that comes in the Summit version. One of the best factory installed car stereos I've heard. Update 6/9/17 - Still enjoying the Jeep very much. I have about 15k miles on it now and car has mostly been solid with one exception. Last fall and winter when the weather turned cold, my check engine light came on and my remote starter would not operate. Since that indicator light is multi-function, it was important to bring in the vehicle asap as I didn't want to void my warranty if it was something serious. It turned out that the problem occurred with several other Grand Cherokees that the dealer had sold as well and they were having difficulty diagnosing it. The diagnostics indicated a problem with a cam shaft timing sensor. They replaced a solenoid and reset the engine check light but the problem reoccurred several weeks later when the weather got cold again. Eventually after a couple of trips to the dealer they worked with Chrysler and after several more weeks, Chrysler was able to solve the problem. It took three, time consuming trips to the dealer to finally sort it out which was frustrating. However, the dealer was good about providing loaners and treated me well and eventually were able to fix the car. The problem did not reoccur for the rest of the winter. I remain quite happy with the vehicle.

All Time Favorite Mid-Size SUV

The best mid-size SUV hands down. I've put a lot of miles on a 2014 Grand Cherokee and the 2016 is much improved. The power steering doesn't make that whirring noise (yet!), the shifter is SO much better than the previous electronic version, it's buttery smooth now. My only criticisms of the Grand Cherokee so far: The auto start/stop is not for everyone, there should be a way to disable it by default and not have to press the button on each start up. It's actually kind of safety hazard, I find myself making more rolling "California" stops so that I can avoid it from turning the engine off. No Apple CarPlay support, would love to see this supported on all Uconnect versions. They got rid of the dual exhaust, not a big deal but might be for some. They moved the backseat hand handles from the top roof to the front sides, not sure this was a great move seeing as the Grand Cherokee is more of a luxury SUV than off-road where you might need the forward handles.

Diesel -

LOVE THE DIESEL. If you have ever driven a modern diesel you know what I am talking about. I purchased a 2016 Limited EcoDiesel in August and love it. Note that only the diesel comes with a factory 5yr 100,000 mile power train warranty. Gas models are less. Also not the engine does not shut down at traffic lights... Just know that maintenance costs are more ( i knew this going into the deal). Drove to the beach and got just over 32 mpgs.

Complete loss of power. Nice when it runs.

Sitting on the side of the highway just an hour ago with no power and I haven't even received my payment book yet:( I really want to like this car, but sitting dangerously close to speeding traffic in the sweltering summer heat is really dulling my enthusiasm. When it runs, life is good. Life is hell when it doesn't. On Edit: After two weeks at the dealership, the problem could not be found. The dealer gave us another new Grand Cherokee with the same options. Chrysler gave us an extended warranty on the replacement car. We are happy with the new Jeep. The old one is still out there and the problem was never diagnosed. The dealer is using it as his daily driver and being diligent in witnessing the problem first hand.

Scared to death Loosing Power while DRIVING!!

Brand New 75th Anniversary Grand Cherokee Loosing Power while driving on highway I70 East bound. I was going 75mph to 40mph in seconds. I only owned it for 2 days. Lost Power while driving it 4 times!!! I am scared to death of the vehicle. Bought it from Grand Junction Jeep. They will not do anything to make it right with me. Love the Cherokee but NOT this one. I am Driving my coffin......... Diana in Colorado

Jeep has stepped it up

Honestly I had never considered a Jeep when I started my search, nor did I realize the following that Jeep brand has. I'm a young-ish guy, hit my early thirties and decided that I wanted to finally trade in the Murano SL I'd been driving for 7 years and upgrade to a moderate "luxury" vehicle as a reward to myself for hard work. I started with looking at the usual... BMW, Mercedes, Land Rover, etc. Then I decided to broaden my search to include the $35,000 - $45,000 range for new and used. That's when I came across the Jeep GC Overland and Summit models. As I looked over the features, every one of the features that I found so appealing of luxury vehicles was built into this thing. I'm a tech-person, so the touch screen, digital display in the drivers hub, adaptive cruise control, front and rear parking sensors, blind-spot warnings, reverse cross traffic warnings, ventilated / heated seats, powered lift gate... Seriously the list goes on... When I discovered all of these in a vehicle for at least $10,000 to $15000 less than the other brands I had looked at, I could no longer justify spending >$60,000 for the base model of stereotypical "luxury" brands. The test drive is what sealed the deal. Smooth with just the right amount of power. Love it. The only issue I've had in 2 months is a small rattle that was coming from a loose engine cradle mount of some sort. Took it back and they fixed it in a couple hours. I haven't joined the cult yet, but I can see why so many people stick with Jeep. I hope it holds up.

Very disappointed

I had a Dodge Durango for a few years and since it was almost out of its extended warranty I figured get a new Jeep. What a mistake that was. After owning for only two weeks the car spent 11 days at a dealer for the following problems: Faulty paint on the spoiler, Extreme wind noise, clunk noise when going over speed bumps, clothing hanger loose & rattling. They repainted the spoiler, replaced the two front door rubber seals, a front & rear shocks were leaking so they replaced the front shock (rear shock is on extreme backorder, whatever that means because no one knows), replaced clothes hanger. Well, after 11 days at the dealer, the wind noise issue is not resolved as once I hit 50+ miles per hour, I can't hear anything inside the car and the clunk noise when going speed bumps is still there. I even made sure that the technician had driven over a bump to ensure the problem was actually the leaking shock. I'm not sure how he couldn't hear the clunk as it's as loud as it can be. So, now I have to go back to the dealer and leave my car for God knows how many more days there. Now the headrests on both seats have started rattling every time going over rough road. I haven't even made my first payment yet and I'm already disgusted with the car. Update: took the vehicle back to the dealer. It sat there for another 5 days (now total of 16 days at dealer). Apparently it were the two front shocks leaking & not the rear, bad communication from the service adviser. They replaced the second front shock. Clunk noise is still there. Technician couldn't replicate the wind noise, so we took a ride and then he heard how loud it was and agreed it wasn't normal. Next step is to wait for a Chrysler representative to come out, test drive the car and do a cabin pressurizing test to see where the air is leaking from (I'm not sure how you can pressurize a cabin when there are so many vents located all over). This keeps getting better and better. 2nd Update: Vehicle back at the dealer. The clunk noise is still there. Took a ride with the technician and went over small bumps at about 5 miles per hour and you could hear the noise. His suggestion: driver over them slower!!!!!!!!!! I suggested maybe I should get out of the car & push it over the speed bump. After all aren't Jeeps suppose to be off-road vehicles and yet they can't handle a small shopping center speed bump. The wind noise still there, apparently the technician made the whole thing up about a Chrysler representative coming out and doing the whole pressurizing the cabin thing, because according to the service manger that never happens and Chrysler reps never come out. So, now I'm back in my cheap piece of junk, dirty loaner car for the 3rd time this month, crossing my fingers that they will actually fix these problems on a car that I paid well over $40k for.

the car is great but

the main complaint would be the start stop engine technology. I prefer the motor not stop at every traffic light. so I have to push a defeat button every time I go out in the car. I can see where start/stop tech. will cause the battery to drain down especially at night with the headlights on and the air running etc. In florida especially with the temps high in the summer. I think that this feature is on most new cars, my sister was complaining about it on her new Jaguar also. I am going to find out if this feature can be permanently defeated. The only other complaint is the motor has plenty of power normally, except when you add a trailer. this engine would be better if they added a turbocharger as the torque is low especially when towing. Im sorry that I did not get the hemi engine. My mistake,

Horrible vehicle, will never buy Chrysler

I really wanted to love my Jeep. I still do. Unfortunately I don’t think that will ever be the case. We bought the Grand Cherokee Limited with the EcoDiesel new. Within the first six months, the seat memory module on the drivers seat failed. Four times as a matter of fact, before finally getting repaired. Next was the drive shaft. Yup, after 57,000 mi, the dealer informed me that there was “an internal drive shaft failure.” Since when is a drive shaft anything more than a steel tube. That occurred during a road trip to Phoenix. Nearly a month later, we were driving in the desert when the vehicle lost power, started to spark and smoke in the engine compartment. Nearly four weeks later, with no vehicle still, we are looking for a replacement and wondering what the chances we can at least recoup some of the losses from this absolutely unreliable, joke of a vehicle. Oh, and I didn’t include the required visits because of the emissions lawsuit that resulted in lost gas mileage and performance. Not to mention the nearly 2-3 times every month that the exhaust regen system message shows up. All that for driving maybe 1,200 mi per month. Updated 11.11.2020: I think I was too generous with this vehicle. As of a week ago, the vehicle's engine imploded and had to be towed to the dealership to have the engine removed and replaced with a new one. Yes, a diesel engine, less than 70k mi, gave up the ghost and had to be replaced. I remain committed to not only never buying a Chrysler, but getting the word out to anyone considering one to reconsider and go with something else.

Hemi is awesome engine!!

The High Altitude with the Hemi and sport mode is addictive. 2nd GC I've owned, and the WK2 platform is by far the best. The air suspension is smooth, and handles great regardless of what the road throws at it. Sport mode drops it a little over an inch, and tightens everything up nicely. Fuel economy while on the highway w/cruise on averages about 25mpg after Corsa exhaust was installed (23 before). Acceleration is very good, braking even better. Fit and finish of the interior is on par with the Audi and Mercedes I was considering. This is what a GC should have been all along. Handles winter perfectly, both snow and ice, on factory tires. Edmunds rates all GC's as 3.6 as the only option. This is the 5.7 Hemi V-8 w/the 8 spd auto w/sport shift.

Never thought I would own a jeep

Was coming out of a 2010 Pathfinder and I liked it but the new ones? Not so much. As a an afterthought I looked at the Grand Cherokee Limited, test drove it and took a shot, the price was right. I have never been a jeep fan but, so far, after 2 months, I cannot find anything wrong with this car. Its comfortable, looks great, drives great. The technology package is awesome and the more I use the GPS the better I like it. Not sure what Jeep did to turn it around but its working. So far, it has been terrific

I hate the start stop

I love every thing about this except the start stop function and that is my reasoning for the lower rating. It just is not working for me. It hesitates on start stop when you want to accelerate fast from the (A mode /Start /Stop Mode) into heavy traffic. The engine just can not start fast enough to react. The button to turn if off is deactivated on each start which is a problem. If I could turn it off forever I would have the perfect SUV. I was told everyone wanted this to save gas that is why they installed it. Well I like good gas mileage but lets be honest. Are you really buying this for gas mileage? Buy something else if you are if you are! It is a JEEP!

Great SUV - Not liking the Stop/Start function

I recently leased two Jeep Grand Cherokee Laredos, one 2015 that I loved so much that I also leased a 2016 to replace our second car. I had leather seats placed in both which are much more comfortable than the cloth seats. Both the 2015 and 2016 are identical with the exception of the gear shift and the stop/start functionality, and back up camera on the 2016 model. I previously owned at 2000 Grand Cherokee and was pleased to see that these models are larger, steadier and roomier than the one I had before. The ride is very smooth. Can't say enough about how happy I am with this vehicle. I am likely to buy this out at the end of the lease if I remain this satisfied. I gave teh Grand Cherokee an overall score of 4 based on the start/stop function. I really hate this function, especially in the stop and go traffic here in Florida. It starts as soon as I take my foot off of the brake but with that, it still takes a second for it to start and take off. Overall when running, the V6 engine has sufficient pickup for me. I also felt that the led lights should be standard on all models of Grand Cherokee at this price base.

3-1/2 years, still a great car

Bought my V6 GC Limited new in 2016. Now has 31,000 miles on it, and I still love it. 18-20 MPG puttering around suburbia (cold weather drops the MPG to 18), 26-27 on a trip. No mechanical problems thus far, and I still get compliments on the colour (Granite Crystal). It's a comfortable day-to-day driver and a fantastic road trip companion. I've towed a small trailer with it (for about 500 miles) and it did very well. My selling dealership periodically sends me e-mails offering me the sun and moon to trade it in, but I have no interest in replacing it. Other than another GC, now with Apple Car Play, there isn't a vehicle out there at any price that captures my interest. As long as it continues to be reliable, I'll continue to enjoy it.

Bad Transmission at 85,000 miles

Unfortunately my transmission. Went bad at 85,000 miles. Off warranty, in the shop over a month, costing thousands. So disappointing, I went from a Jeep lover to a never buy a Jeep again.

One month and 1100 miles into my '16 JGC

Can't comment on reliability because it's still new. However, the driving experience is fantastic. I traded a 2013 200 convertible with the 3.6-litre Pentastar. It's a sweet engine, and it's even better with the 8-speed transmission behind it. I'm averaging 20-21 MPG with short freeway runs and some around-town puttering. That's much better than I expected, and not much worse than the 200. I bought it from an out-of-state dealership and drove it 450 miles home from the showroom (averaged 25 MPG on that run with speeds between 65 and 70 MPH - great for a brand new engine). It's a fantastic road-trip car. Comfortable, nearly silent on the highway, firm and supportive front seats with plenty of leg room, and an overall feeling of confidence and stability. This thing has all the hallmarks of a luxury car. The 8.4 uConnect with Nav is easy to operate and the big screen makes changing settings easy. The voice recognition works well, too. Minor quibbles: I wish the wiper control was on a stalk on the right side of the steering column - a quick flick of the finger for a mist wipe is easier than a twist of the turn signal lever; I would like the steering wheel to telescope out further as I like to sit way back (I can still be comfortable, but I would be more comfortable with the steering wheel a bit closer). The base audio system is not bad, though I have ordered Focals from Crutchfield to upgrade the speakers. All said and done, this is a great vehicle - comfortable, solid-feeling, and reasonably economical considering its capabilities. I believe it holds its own as far as features, comfort, and roadability when compared to high-end SUVs costing thousands more, which makes it a bargain. What remains to be seen is how it holds up over time. So far, so good, but it's still brand new. If it turns out to be reliable I will keep it until the wheels fall off. I have owned Chrylser vehicles for many years and they've all been great, so I have hope for this one. Update at two months and 3300 miles. MPG is up to 27 on road trips with the cruise control set at 75 and the AC cranking. Still averaging 21-22 puttering around suburbia. It seems the AC could be a little more powerful - my only complaint. Still loving my JGC!

Another hanger queen

I had a BMW X3 I loved but it had become unreliable and the last estimate for repair was more than than the car was worth. So I sold it and bought this 2016 leftover Grand Cherokee. I really want to love this car because its a great ride. Very comfortable and the technology is intuitive to use. But on two occasions now it's failed to start and had to be towed in to the dealer for repair. And on both occasions the "technician" goes to work on the vehicle and it starts for him. No codes tripped to indicate what was wrong. So the story is, "sorry but if we can't repeat the episode there's nothing we can do". So I'm stuck with this potential lemon that's not worth what I still owe on it. And if Chrysler can't or won't resolve the problem I've no choice but to trade it at a loss as I have to have reliable transportation. Should have bought the 4Runner I was considering.

MARCH TO THE SUMMIT

So I looked at about every SUV out there and anything that came close to the Summit in terms of the quality and quantity of features was significantly higher in price and also imported. The only other candidate I really liked was the Explorer and it really could have gone either way. The color combination of the Summit as well as the overall reputation of the Jeep brand was really what pushed it over the top. This one was the premium white with the sienna brown interior. I only wish that this vehicle came with the V8 option at less than extortionate pricing. The V6 pulls and runs really well but there is nothing like the grunt of the Hemi. That being said it wasn't worth another $5,500.00 being added to an already fairly significant sticker price. So far I absolutely love the vehicle and don't yet have one thousand miles on it. There is a long way to go.

Love my 2016 Grand Cherokee Laredo!

I have only had the car for a couple of weeks, I find it to be very comfortable, easy to drive and pretty good on gas. I am still getting use to the engine turn off/turn on at stop lights and stops but I am sure I will get use to it soon enough. There seems to be enough power for me. Overall there is plenty of room for what I need from a vehicle and to me the styling is very sleek and strong looking at the same time, I get lots of complements on my new jeep. I am looking forward to being content for many years to come.

Red Velvet Beauty

We bought the least expensive RWD model (Laredo) with the V-6. Super quiet and solid ride. Handles great. Can't tell when these 8 speeds shift; it's so smooth. Fuel economy is 25 mpg with 50-50 driving. On a 50 mile highway trip doing 60 I achieve 30 mpg! I don't know why reviewers rate fuel economy bad-this is a heavy(4,500 pounds) beautiful riding and safe vehicle, not some cramped can't seat five with a 4 cylinder that seats 4 people max and has little storage area and couldn't tow a rowboat or go through 4 inches of water. Those turbo charged 4 cylinder engines usually require premium, so where's the fuel savings? Disappointed it didn't come with a CD player(we're old and still use THEM). Don't like that the radio comes on whenever you start the vehicle. On three 1,500 mile trips trips to NY combining stop and go driving and hwy. driving @ 70-75 mph. we got 27 mpg both ways running with air at least 70% of the time. We sat in traffic on the Belt pkwy. through Brooklyn and Queens which was a nightmare for 20 miles and coming back in the Fredericksburg area going nowhere still averaged spectacular mileage using regular gas. LOVE this SUV! EXCELLENT value. Also, the 293 HP Penta engine is a beauty. Burns NO oil. 40,000 miles and only three problems. While under warranty the downshifting at 22-23 mph shuddered. This was a software problem. Then the shut off engine system stopped working. I replaced the original battery on a maintenance basis with a Dry Cell battery and lo and behold the stop start now functions! A piece of trim between the front and rear windows on the drivers side came loose. Thankfully Gorilla glue took care of that. A negative is that my friend's and neighbor's, with their small vehicles often request my services when transporting loads.

Victim of R1234vf Freon

Unknown to me is the fact they changed to the new freon in the AC system. In Texas you have to have a strong AC. Instead of the coldest output air being 36-39 degrees, the best you get by factory definition is 44 degrees. I have a white exterior, tan interior, no sun roof. If it was all black with moon roof and five passengers, it would be unbearable at 100 degrees. There is no way a consumer knows unless you take along a thermometer when test driving. No cars reviews are ever given for climate controls. I just received a recall notice that due to a potential mfg defect, this model may be subject to an engine fire. Update 01/06/18. Inspected for engine fire recall and no issue. Still not happy with the AC performance. Forgot to mention another annoyance. You can't turn the radio off. There is no off button. When you turn the car off and then start it up again. The volume comes on where you left it. It has a mute button, but that only works when the radio is on. You can't mute and then turn the car off, it just comes back on to the volume setting last seen. I called Jeep and complained but they said it was a technological advancement. Duh! Other than the AC and no radio off button, it's a great SUV. Footnote: being 6'5" I could use more legroom. Update 01/08/19. The latest U-Connect app is a disaster. Ever since they came out with "blue screen" app it has failed over and over again. I have an iPhone X and the software is up to date and the car radio is up to date. I got error messages when trying to access Pandora. I would have to delete U-Connect app and reinstall. And to top it off the car radio had to be replaced under warranty because it would freeze in the media mode due to multiple communication errors. I had spent hours back and forth with the Uconnect and Jeep customer service. They knew they had app issues after the release of the new app. Also the blue screen is low contrast and hard to read. The car came with the Via Mobil service for 5 years and that is going away after that 5 year period. 01/09/2020 - THe four apps Pandora, AHA, iHeart and Slacker are gone even though the apps appear on the car radio touchscreen and the Uconnect iPhone app. And they still appear on the list included with the $149/yr subscription that I paid for last October. I'm tired of all the phone calls and trouble tickets. Would not buy again. 07/09/2020 - I stand by my earlier comments with one update. The latest models have an on/off, volume and mute button. Duh! Every once and while the Uconnect app on my iPhone freezes and I have to delete and re-install. Contacted Uconnect again and still no resolution. Another issue is that when they have a software update to your computer, you have to search by VIN. There is no notification by e-mail even though I’m the original owner. You have to incur a problem then search for a solution. 01/11/2021 Still would not buy again. The radio in the media mode will only log on to my iPhone (12 Pro now) when it wants to. I give up. Since the lasr review the water pump went out. Took it to the dealer. It lasted 600 miles. Leaked again. Shortly after that in February the idler pulley tensioner went out. Water pump cover under warranty. Idler pulley covered under MPP insurance less 100.00 deductible. Biggest complaint was at that time Covid vaccines were not available to me even though I'm 77 YO. When I went to pick up my car at the dealer only about half the employees were masked. Decided never to go back to that dealer again since they didn't take customer safety seriously. 01/12/22 - Sprint dropped 3G this year so they offered an OBD adapter with 4G that came with the 911,etc package..That worked except music from my phone won't play all the time again. I had the MPP extended warranty when I bought the car. Good thing. 49,000 miles. The humidity sensor went out, auto temp did not work. Three weeks left on it. They had to replace and recharge the AC. Cost $1900. Three days in the shop. Covered under MPP warranty. Bought the Jeep extended warranty, but it needed an inspection. The transmission heater was bad. $1700 more luckily covered under MPP with 5-6 days left on the warranty. Advice - buy an extended warranty. Water pump went out again at 54,000 miles. Counting the original that's number four. I bought the Mopar Extended warranty in April 2022 for $3K with 6 yrs and 50,000 miles and $100 deductible. I guess that was good? Guess what - the water pump went out again at 56,300 miles. That's number five. Seems like a systemic issue. This is getting ridiculous.

New car

I've only had the vehicle a month but so far Im pretty impressed. The interior looks high end, the ride is smooth. I love the overall look of the vehicle. Gas milage could be a little better and i think the engine is under powered i also hate the start/stop function. So far I really love car.

2016 Jeep Grand 4WD LMTD luxury and tow package

Love everything about this vehicle, off road is just amazing. Great performance, handling and awesome on long HWY trips. Test drove many 4WD SUVs none come close to the Grand Cherokee's interior and performance. I went for the luxury and tow package. Over 5 years, and 78,356 miles no issues to report.

Best Jeep I've ever owned

Let's begin with I paid 30 grand for a tough, beautiful, great gas economy vehicle that rides well and handles terrifically. Very good room - can carry 8 foot stuff (with the rear seats down). The V-6 Penta with 295 HP is powerful, smooth, and delivers GREAT gas mileage. Living in a flat terrain I achieve 30 miles per gallon highway @55-60 mph. Just hit 40,000 miles and the only problem was early on with rough down shifting @ 22 mph. I replaced the original battery on a "maintenance" basis as the vehicle is almost 6 years old. My son purchased his 2018 that he was leasing. This is our third Jeep Grand Cherokee and the best by far. Another year and running better than ever, especially with my Michelin Tires.

Great SUV

I love my 2016 Jeep Grand Cherokee Laredo. It was expensive, I have cloth interior; which I prefer. I have chrome trim. It's very I comfortable, nice looking, acceleration is very good. It handles pretty good for as big as it is. After owning it for a year and a half and 15,000 miles on it, the key fab is shorting out, I may have electrical problems starting, not sure. I got to bring it in and have it looked at, it's still under warranty. It turns out, they just needed to reprogram the key fob. Had the Jeep 3 years now, only tires and oil changes so far as far as maintenance. It still runs great, still love it!

Lemon

The vehicle basically started falling apart at 4,000 miles; multiple trips to the service department at the dealership, out of the last 6 months it has spent 38 days (and counting) in the service department. There is something wrong in the electronics/software with these vehicles. Jeep & Chrysler offer no help - in their own words "we cannot do anything".

Worthless 50k SUV ever!

Have had my 2016 Jeep Grand Cherokee Overland High Altitude for not even a year and have had so many different issues. First I started having issues with my shifter upon start up, the lights on the shifter would not turn on so the communication between that and the dash would not allow me to shift and then after a short amount of time they would pop on and service shifter would pop up in my instrument cluster along with the check engine light. Took it to the dealer and of course they could not replicate so hey just give it back to me and wait for it to happen again. Well it did so I took it back and yet again they would not do anything so they gave it back happened the next day so I recorded what happened so they couldn't give me grief. They finally replaced my shifter after initially wanting to tear apart my transmission for something else even though there was an open recall for other cars but of course mine was not included even though it did the same thing. Hadn't even hit 10k on the odometer at this point. After 5k miles what a shock it happened again and again the shopnwanted to tear apart my transmission and Jeep said no put a flight recorder in. So after a month it still hadn't happened now the dealer kept calling and harassing me to get the recorder back and I can just come back again after it happens again. During this time I had to have a taillight replaced because it cracked from the inside, dealer told me to call Jeep because they weren't going to risk a charge back. Also have had a plastic molding on the door start to fall of since it's smart to hold pieces of a car together with double sided tape and also a panel in the cargo area was warped. I have also had my auto windshield wipers malfunction twice and also my esc light has come on twice now along with another check engine light for I can't even remember what. I had to go to the dealer and upgrade my warranty to lifetime since I paid so much for this piece of junk I had to cover my ass for the long haul. Still no resolution for my shifter issues who knows what will ever happen with that or all the other issues that keep happening. This is the last fca product I will ever buy.

Great vehicle

Very pleased, first JEEP after 50+ years of buying GM. Very well made, quiet, comfortable, powerful, good gas mileage, handles well, luxurious, very good looking, lots of bells and whistles....very pleased. Now 7 months old - not in the shop for a single adjustment or issue.

75th anniversary 4wd

Is absolutely love my Jeep GC. I have owned it for a month and absolutely love the ride quality and comfort. I am not a crossover person and wanted an SUV that is comfortable for commuting that also has 4wd capabilities. I couldn't be more excited with my JGC. The info tainment screen is very user friendly. As far as reliability goes time will tell. I always purchase a bumper to bumper warranty esp with all of the technology on today's cars.

2016 Grand Cherokee 75th Anniversary Edition

I've owned my Grand Cherokee 75th Anniversary Edition for 2 weeks and I LOVE it! I have never owned a jeep before- in fact I am comparing it to three Toyota's I have owned previously. The ride is smoother, cabin quieter, and gas mileage is equal to our 2011 RAV 4. I drive during the week mostly on the highway but do not find the EES annoying when in town. The Bluetooth sound quality is clear and easy for both parties to hear. I am happy with my purchase and have no buyers remorse. I hope to say I will be one of those dedicated Jeep owners that can brag about 200,000 miles and still be going strong.

High Altitude Diesel 4WD

Love my vehicle! Have the white High Altitude Diesel 4WD with every option available(including a CD player). Gas mileage is amazing, I drove from LA to Vegas and back on 1 tank. The Jeep with this package is beautiful, it is always catching attention. I was skeptical about getting a Diesel because of the loud sound, but honestly inside is pretty quiet. Standing outside by the hood of course you will hear the loud engine. The Diesel engine is a turbo so taking off from a stand still is pretty amazing, I've shocked a few people. Once you are driving though, it seems the Jeep takes a little bit of time to gain some speed. Safety and Fuel Economy were my top reasons for purchasing this vehicle. The forward collision warning with automatic braking, has saved my life many times. CD player I have never used, but the Uconnect system is very user friendly. The Adaptive Cruise Control allows for me to breeze through traffic allowing the Jeep to do all the braking and gas. The 19 speaker Harmon Kardon system is a serious beast! The air suspension allows for easy exit and entry for those who don't like to feel like they are climbing a tree to get in and jumping off a small cliff to get out.... This is my 2nd Jeep Grand Cherokee and first diesel and I am definitely happy with my decision to stick with the "Jeep cult."

start **** stop **** is terrible !! cant turnitoff

the start stop feature would hinder me from re buying this car again. the way it operates is about stupid. there are also annoying rattles in the dash that haven't stopped and cant be located. But the start stop system is by far the worst.

Great first month with Grand Cherokee

Loving it after just one month. Very high quality feel and gets lots of compliments for style.

I loved it but then I realized it's unreliable

The Jeep in extremely unreliable. The transmission tries to predict how you want it work, but what ends up happening is shifting from 0 gear to 1st (roughly 0-10 mph) there is a pretty hard shift. The transmission ends up struggling, and I'm sure it will go out much faster than it should because of the terrible transmission technology they created. I took my Jeep in for this issue 3 times and was told that that's just what is does and the best they can do is hope if my transmission does go out it happens before the warranty is up. Seriously! The Limited 75th edition also has 20 inch wheels when the wheel well is made for 18 inches. That means that the tires have to be low profile to fit. So, make sure not to use the Jeep for long car trips or take it off road (you know the main reasons to buy a Jeep)! The 20 inch rims and performance tires ruin the usability of the Jeep. I've had my Jeep 11 months and I've had 3 tires blow out. I've never had a tire blow out on any other vehicle I've had, and I've had more than 10 vehicles. I would never recommend this vehicle and I'm working on trading mine in now. I loved the Jeep brand but after buying a 2016 Jeep Grand Cherokee Limited 75th Anniversary Edition, I can honestly say I will never buy a Jeep again.

No flip rear glass ... No deal!

Corporate Eliminated the flip rear glass in '14 ... Deal breaker. Toyota 4Runner has the power rear glass! SUV ... U = utility. Dog owners use this feature EVERY DAY!!! Reliability is still MIA. Currently own a 99 JGC ... Been following very closely long term USER reviews of each subsequent model release ... '14's QA was so bad, Chrysler fired their QA chief (who was subsequently picked up by Apple ... I can only imagine what's gonna happen to Apple QA). Chrysler CUSTOMER SUPPORT gets a big fat 0. Dealership shops are still a full month booked handling back logged '14 transitions and Electronic issues. If you're still hellbent on purchasing a '16 JGC, make sure you get the lifetime maxcare warranty ... You'll thank me at the 70k mile (1C4RJFCT7DC646203!

Great buy!

This is the second JEEP Laredo I have owned, however, the first Grand Cherokee. The ride is great and I am really enjoying the SUV as a car and an SUV. The interior and exterior are well designed, and I am pleased with the overall package. I am still learning how to use all of the features. I have the tow, safety, and off-road packages, as well as a sunroof. It is a great buy!

Jumpy Jeep

I have owned a Jeep Grand Cherokee in the past and was looking forward to loving this one. The interior was fine, nothing special, and the ride was much rougher than expected. Overall, this Jeep felt like the same old Jeep with a few cosmetic changes. Hopefully the newly redesigned model will be much improved.

Versatile Commuter

Bought it after driving a Ford Edge for 5 years. I did not have any issues with the Edge, but with a 30 mile commute each way want to have more options when facing not so optimal driving conditions and options for other "routes" less busy with traffic. I am not in the habit to always venture in negotiating obstacles or drive thru "unusual" road and surface conditions to avoid traffic, but once in a while is good to know you have that capability. The ride is comfortable, the navigation system is very up to date and the 6 cylinder is perfect in regards to a fuel economy, terrain adaptability and speed/power combination. Once you get the hang of the entertainment system controls, is like paying an instrument. You do not need to look at the road and selecting media, radio, or hone is very safe since you will not need to look at the distracting displays. I have the adaptive cruise control and collision warning which is a welcomed feature when driving in fog, rain, dusk and dawn on my daily commute. Thought about the SRT, but decided against it since overall, the 4WD 3.6-engine of the high altitude balances all of these features (power, speed, economy and price) in a smart way. I had an issue with the passenger door alignment, but this was addressed timely and in a way that did not inconvenience me as a customer. The dealer was responsive and diligent. After this issue, I have nothing but praise for the car. I would have liked to have more legroom for rear passengers and the rear seats designed for 4+ hours trips i.e. more comfortable. The only major observation is the lack of roof racks. For a car that promotes an active lifestyle, having to buy roof racks that latch on to the door opening is sub-optimal. I advise to negotiate the chrome package with the purchase of the car since this will enhance the looks while protecting your investment.

This is Cherokee #6

This might be the best one yet. Very comfortable, rides better with the 18" wheels I think compared to the 20's, the gas mileage is no shock, it's a hemi so it is what it is but on the highway I can get 22. It's still new only a few weeks but absolutely no issues at this point!

My fifth one

It is the best value for your money ...... They just keep improving every year.

My 1st Jeep 75th Edition.. move outta my way Ford!

I love my JGC 75th Edition.. It's black with bronze... it is beautiful. My only complaint is the start/stop feature. I dislike it! I wish there was a way to disable it until I want it, not the other way around. If I had my druthers, I wish that LED lights came standard on this vehicle; Especially since it is a Special Edition. Love the handling, ride and get up and go of this vehicle. It is definitely a head turner.

scary

I pulled out of an intersection and my eco light came on automaticly I tried to turn if off and couldn't. pulled over and tried to put it in park wouldn't let me couldn't turn engine off so drove to serv sta for help. gentleman tried to put it in park couldn't had to put emergency brake on to keep it from moving he put his foot on brake car lunged forward and ran into building. it over rode the emergency brake and foot break. scared to drive it and can't get jeep to reply to my calls don't know what to do I really need a veh that I am not afraid of.

Excellent vehicle for the money

This is my 4th Jeep and I'm still loving them.

The Grand Cherokee has the perfect interior design. The instrumentation is logical, well organized, and very practical. The exterior looks are rugged enough for fun, but also professional for the office. The only major complaint that I have is the start/stop function. I wish you could change it to default to off when you start the car. I also wish the rear lift gate was height adjustable. However, those are minor issues that are overshadowed by the overall design of the car.

All good except "smart features"

I have had the Jeep for 1 year and 2 days, I have almost 27000 miles on it. Its been great, never been to the dealership. Oil and air filter are easy to change. The only issue I have had is the drivers seat cover is loose from the foam, shouldn't have happened after 27K. I don't like the start/stop button, I'd prefer a key, I bought the cheaper 4WD without selector switch, so I don't know when I'm in 4WD, that's dumb. I'm an engineer so I deactivated the stupid start stop feature that stops the engine when you stop at traffic lights and stop signs by removing the hood switch from the holder and laying it down inside the engine compartment, this disables the feature and you will get small idiot light on the dash but now I don't have to deactivate the stupid switch every time I drive it. Otherwise I love my Jeep

3-1/2 years, still a great car

Bought my V6 GC Limited new in 2016. Now has 31,000 miles on it, and I still love it. 18-20 MPG puttering around suburbia (cold weather drops the MPG to 18), 26-27 on a trip. No mechanical problems thus far, and I still get compliments on the colour (Granite Crystal). It's a comfortable day-to-day driver and a fantastic road trip companion. I've towed a small trailer with it (for about 500 miles) and it did very well. My selling dealership periodically sends me e-mails offering me the sun and moon to trade it in, but I have no interest in replacing it. Other than another GC, now with Apple Car Play, there isn't a vehicle out there at any price that captures my interest. As long as it continues to be reliable, I'll continue to enjoy it.

Good ride

I love it Rides great, dont like transmission levers on steering wheel,accident have pushed them on

5.7 HEMI provides the ultimate Driving Experience

This Grand Cherokee Summit equipped with Chrysler's 5.7 HEMI has provided the best driving experience of all the vehicles I have owned/leased. Very safe/reliable in performance and construction.