Used 2014 Jeep Grand Cherokee Laredo 4dr SUV (3.6L 6cyl 8A) Consumer Reviews
Update after 3 weeks of ownership. Shame on Chrysler!
Took delivery of my new 2014 Jeep Grand Cherokee. Drove it less than a mile from dealer. Transmission would not shift out of first, and radio would flip continuously. Faulty steering column control sensor. Took 1.5 weeks for the repair. Drove it for a week and the dash lit up like a Christmas tree. Dealer said they could not duplicate the error. Searching forums, I found others have this problem. Faulty ABS module. The dealer contacted Chrysler at my insistence, who said the ABS module is bad. It is on national B/O. I have been a loyal Jeep customer for years. Just know you are beta testing this vehicle. Never again!! Chrysler said they will not cover a rental, to make matters worse.
Problems
Brand New 2014 Jeep Grand Cherokee has been in the shop for 18 days in the 38, I have owned the car. Transmission phantom shifts and revs unprovoked. There is a knocking in the front end when braking that the dealer said was an issue then came back to say that knocking is "normal" for all 2014 JGC. Also the same climate issues that other reviews state. I am a lifelong Jeep customer. Owned 6 in 20 years. This will be our last one.
- Limited 4dr SUVMSRP: $11,99511 mi away
- Limited 4dr SUVMSRP: $16,9989 mi away
- Overland 4dr SUVMSRP: $16,99824 mi away
Waste of Money
I purchased my Grand Cherokee in July of 2013. I have the 2014 model. Since the beginning this car has been problems. Originally it was said that the system was new, that is why no one had any real knowledge on what to do when I had a problem. I have taken it in 8 times only for them to find one or two problems. The rest they said they can fix if it is not acting up at the time. I have had issues like the sunroof being stuck open, the dashboard going out, transmission not shifting correctly, radio went out, buttons on door won't lock them, just to name a few. I wish I had know then what I know no, I would have saved my money and my time. If you are in the market for a car this is not it.
RUN
I was excited to purchase this vehicle after doing much research on it. This is my first American car, but I think after this purchase, I will never buy American again. It's recall after recall and the parts are rarely available. Several times I've tried to get into my car and the remote didn't work, didn't recognize the key nor did it start. I love the ride of the truck and the look, but it's not worth it in the long run. I need a safer vehicle and I'm disappointed that this did not make the mark.
A Huge Disappointment
After a car accident in which my car was totaled I was thrilled to lease a brand new Grand Cherokee. It was the first time I felt safe in a car after test driving many other SUV's. A year and a half into my lease, all I have had are nightmares. I have had so many electrical issues with this car I am actually afraid when driving. The entire dashboard has gone completely blank while I've driven it on 2 separate occasions. I had to bring the car back another time because the car beeped telling me my seatbelt wasn't secure. Multiple times I've had to reprogram stations & set up the phone again because the system randomly shuts down. I also have the washer fluid light beeping empty when full