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Used 2004 Jeep Grand Cherokee Consumer Reviews

4.6 out of 5 stars
481 reviews

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2.13 out of 5 stars

Biggest "HEAP" ever

Worst Buy Ever!!!, 10/06/2009
2004 Jeep Grand Cherokee Laredo 4WD 4dr SUV (4.0L 6cyl 4A)
2 of 5 people found this review helpful

I hardly even drive this car and it has had every problem in the book: brake failure, electrical, transmission, and oil tank leaks and ALL before 50,000 Miles. It is weak and has horrible handling. The dealership charges WAY too much for service and it feels like I'm driving a motor home. It is way too hard to maneuver in traffic and you feel like your going to tip over on every turn!! resell value was HORRIBLE! Save yourself the trouble and don't buy a jeep!! this is the first and last time I will buy an American car, back to Japanese auto makers

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4.75 out of 5 stars

Love it!

JGCSRT8, 05/30/2008
2004 Jeep Grand Cherokee Laredo 4WD 4dr SUV (4.0L 6cyl 4A)
1 of 2 people found this review helpful

Prior to this, I owned a Jeep Wrangler. While I loved that Jeep (a V6), this baby drives itself! Of course, the V8 is rough on the gas tank, but I don't mind because I don't drive that much. Got me through a Buffalo Winter with the all-time 4x4. Comfortable for longer trips. Gas prices would have to double before I would even consider trading it in!

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4.75 out of 5 stars

I love it but...

ES, 03/06/2007
2004 Jeep Grand Cherokee Laredo Rwd 4dr SUV (4.0L 6cyl 4A)
1 of 2 people found this review helpful

I love the truck but it does have a few hitches. On the transition from one gear to another you can hear and feel the grind of the gears. You must apply just the right gas pressure or none at all to make it through without an issue. And man, wow, guzzles gas. But the most comfortable ride I have even been blessed to ride in. Wonderful feel and a lot of fun options make this the best car I have ever owned.

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3.25 out of 5 stars

Brake rotors

RSCoyner, 12/06/2005
2004 Jeep Grand Cherokee Limited Rwd 4dr SUV (4.0L 6cyl 4A)
1 of 2 people found this review helpful

This was my first effort to return to a traditional "American" car after 30 years of buying foreign. I had read that the reliability of "American" cars had improved significantly and nearly equaled that of Japanese. My Jeep evidenced good quality and reliability until it reached 10,000 miles. It then developed problems, such as the need to repair the brake rotors. This was a common problem at this mileage level with older Jeeps, but I thought it had been remedied. Chrysler/Jeep previously warranted them for 3 yrs/36,000 mi. Now apparently the warranty expires at 1 yr/12,000 mi, leaving the consumer with some expensive repairs every 10,000-12,000 miles.

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4.75 out of 5 stars

Problems

Jason, 12/17/2009
2004 Jeep Grand Cherokee Laredo 4WD 4dr SUV (4.0L 6cyl 4A)
1 of 2 people found this review helpful

I'm having problems with my 2004 Jeep Grand Cherokee Laredo. The power windows don't work and the interior lights wont go off when headlights are on. It doesn't even seem like my 4 wheel drive even works. My mirrors wont work,everything is powered. I had a 2002 Jeep Grand Cherokee, Now that was a beautiful suv! Until a tree falls on it and totals it.I love Jeep but not sure about these problems.It may even be the dealships fault. Who knows.....

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