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Used 2002 Jeep Grand Cherokee Consumer Reviews

4.1 out of 5 stars
241 reviews

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3.25 out of 5 stars

Would not buy this vehicle

jtrump, 02/25/2011
2002 Jeep Grand Cherokee Laredo 2WD 4dr SUV (4.0L 6cyl 4A)
5 of 8 people found this review helpful

I bought the vehicle new in 2002. Did not take long to start experiencing problems. From what I was told this was the year they decided to make changes. One in particular they used non adjustable ball joints. This led to my vehicle pulling to the right which in turn cupped my tires. Dealer replaced ball joints but would not replace tires. Poor design in duct work. There is ample airflow from left side but barely non on right (passenger side). Was told this was by design. Had issue with AC not working, had to take to dealership several times before it was corrected. Drivers seat frame broke in two places. This happened just as vehicle was out of warranty. Replaced at my cost.

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2.88 out of 5 stars

Electrical problems

Rob, 02/03/2006
2002 Jeep Grand Cherokee Limited 4WD 4dr SUV (4.0L 6cyl 4A)
1 of 1 people found this review helpful

Shortly after the 36k mile warranty (37400 miles to be exact) the AC blend doors failed and that will require a $2000 repair; we have also had several electrical problems that come and go. Last week the gauges all started jumping before the key was put into the ignition. None of these problems are covered of course. We really like the looks and how comfortable Grand Cherokee is but the quality is very poor. We have two Mercedes that are of much better quality and I'm afraid that this will be our last American designed automobile.

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2.25 out of 5 stars

Should have kept my Audi

I AM ENZO, 03/12/2004
2002 Jeep Grand Cherokee Laredo 4WD 4dr SUV (4.0L 6cyl 4A)
1 of 1 people found this review helpful

Word to the wise do not ever buy one. I used to work for jeep and when I bought it wasn't sure if I was making the right choice. Then I realized that my Audi was not going to tow my snowmobiles and jetskis so I bought it thinking that since I work for jeep it will be easy for me to fix. Well, I will say I was thinking wrong. This car has broke down so many times I don't even know were to start. Starter rear diff, trans. The biggest of them all was when my wife was driving on the expressway and the seat frame snapped. When it snapped it fliped the seat back about 8 inches. Which almost caused a huge wreck.

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3.5 out of 5 stars

Nice car built badly.

Jeffjs, 12/13/2002
2002 Jeep Grand Cherokee Limited 2WD 4dr SUV (4.0L 6cyl 4A)
1 of 1 people found this review helpful

I've never owned anything other than Jeeps. I've owned a '98, '99 and 2001 Grand Chrokee. From day 1, I have a leaky sunroof, speakers (Gold Series) that crackle, an AC and overhead indicator light that does not work, memory seating for 2 that does not remember what the settings that are saved, balding Michelin tires after only 18000 miles, an an engine light that kept coming on (bad O2 sensor - replaced). Other than that, I love it! :)

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5 out of 5 stars

Best Car I've Owned

carcritic, 02/01/2006
2002 Jeep Grand Cherokee Limited 4WD 4dr SUV (4.0L 6cyl 4A)
1 of 1 people found this review helpful

This is the most comfortable used SUV you will find. I bought mine new in 2002 and I have never regretted it. No mechanical problems to date, with over 43K on the odometer. Offroad it is amazingly adept and easy to navigate narrow paths on nearly any terrain. On road it's a little soft but predictable, with a great turn radius. The seats are so comfortable (my friends Lexus seats are not as comfortable). The 4.7L V8 is a tad thirsty (consistently 17mpg), but the power from the near-300 ft-lbs of torque will silence any criticism when acceleration or off-road grunt is needed. The Quadra-Drive takes me to places my wife's Forester can only dream of.

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