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Used 2018 Jeep Compass Consumer Reviews

2.8 out of 5 stars
132 reviews

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1 out of 5 stars

Worst car I have ever owned

Steve, 01/24/2021
2018 Jeep Compass Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
6 of 7 people found this review helpful

2018 Jeep compass trailhawk was bought in July of 2019. Vehicle ran fine until July of 2020. Vehicle would display multiple service lights, at random times the vehicle would not shift, vehicle wouldn’t go over 40 on highway. Eventually the vehicle quit starting all together. Vehicle was taken to dealer on September 22nd of 2020. They said it needed a software update, so they charged me $300 and sent me on my way. Vehicle was immediately returned as the update did nothing. Dealer advised (a month later) it had a bad valve body and transmission control module. The part didn’t arrive until early November 2020. Dealer didn’t even install the part until January 20th of 2021. After the install they advised the vehicle still doesn’t work and don’t know what the issue is. My vehicle has been in the shop for 4 months now with no end in sight. The dealer was very lazy and didn’t care about my situation (in fact they loaned me a wrecked vehicle, and tried to blame me when I complained. But I had pictures of the damage from when I took possession). I’m short, don’t waste your time or money with Jeep/Dodge/Fiat. I live in Illinois, where lemon law doesn’t cover used vehicles. So I am completely stuck. Don’t make the same mistake.

Safety
1 out of 5 stars
Technology
1 out of 5 stars
Performance
1 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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3 out of 5 stars

rented one to see if i wanted to buy one

nyjt, 07/23/2017
2018 Jeep Compass Limited 4dr SUV 4WD (2.4L 4cyl 9A)
36 of 51 people found this review helpful

ok the biggest problem the 9 speed transmission, wow what a disappointment on otherwise a great car. Its a perfect size for me. acceleration is great if you put it in manual mode. the a/c worked well the infortainment system was nice but had a lag in it. the seating was roomy for the size. the exterior is very nice looking. I really liked everything about the car except. the start stop technology was the worsttttttttttttttt when at a stop light engine turns off a/c goes lower and radio stayed on but got a fraction of a second turn off. very annoying like you know something that would have been a test and not perfected and not put in the car but they did anyway! When taking foot off break you feel the car restart and same thing. If I was in stop go traffic I would be miserable and embarrassed if anyone was in car with me. Thirdly how would this be in a year or 5 years down the road this car only had 900 miles on it. The shifting is subpar also and on highway I read other reviews where people say it can be dangerous trying to accelerate (I thought they were being dramatic) they were not. I know in order to pass of step on it it just well did'nt . Putting it in manual mode it changed the entire thing to a very very peppy and strong feeling engine that accelerated perfectly. SO its the 9 speed transmission not the engine. I found the engine to be very peppy. So bottom line ON most thruway drive 200 miles each way through virginia I averaged 30 mpg with a/c blasting and 100 degree temps. I did not beat it just drove normal so I thought that was decent. I am not going to buy it, I had my heart set on it but with Jeep reliability ratings and this 9 speed those really cut into the rating of this car. Too bad jeep you always have soem great designs etc but?????

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Comfort
5 out of 5 stars
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4 out of 5 stars

Very impressed, more upscale than I expected

meD, 11/30/2017
2018 Jeep Compass Limited 4dr SUV 4WD (2.4L 4cyl 9A)
12 of 16 people found this review helpful

Very stylish interior, with quality materials and feel. Great exterior looks, and very smooth ride. Decent interior space. Feels like it could use V6 power, but if your not a speed freak, the 180hp I4 will do the job. Overall, very impressed. A car I could see purchasing (after lease).

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
3 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
4 out of 5 stars
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2 out of 5 stars

Don't be fooled by "Cute"

Jeff, 07/22/2017
2018 Jeep Compass Latitude 4dr SUV 4WD (2.4L 4cyl 6M)
27 of 39 people found this review helpful

I rented the 2018 Compass and it is is "cute" but has a sluggish 2.4 Cylinder engine, a transmission that to this day Jeep (the ZF-9 Speed) , just can't seem to get to shift right, a dreadful stop-start system, and an air conditioner that even on high is marginal at best. The vent air flow to the driver, by the vent to the right of the drivers steering wheel, is blocked by the steering wheel. How'd they miss that? If someone is hell bent on owning a Jeep buy the Cherokee. For just a few more dollars the ride, comfort, and overall experience is at least 50% better. You still get the lousy transmission but at least you have the option of a V6 (at least in the 2017's). The Cherokee tracks much better on the road also, like its on rails. The Compass, not so much -like to wander more. The interior of the Compass is like a Jeep Cherokee Mini-Me. Fits so much better in the Cherokee. I actually owned a 2015 Cherokee for two years and loved the car except for the transmission. That alone was enough to make me trade the vehicle at 50,000 miles. Maybe they get it right in the 2018 Cherokee. Anyhow.....the Compass is cute.....but you can do much better with your hard earned dollars.

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
2 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
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1 out of 5 stars

40K - Always something wrong with it.

Rags, 09/27/2018
updated 04/09/2019
2018 Jeep Compass Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
12 of 17 people found this review helpful

I bought my 2018 Compass Trailhawk in November 2017. I had a issue with the towing module, but the Jeep Wave program made the issue bearable. The issue was thought to be resolved. 4 trips to dealer to finally get it repaired. But every time i had to take it back it has always had multiple things go wrong while waiting for the repair appointment. It has been in the repair shop 7 times in 15 months of ownership. I have had too many issues with the Uconnect. Bluetooth is terribly unreliable, works sometimes. 8.4 in screen has become almost unusable. Its been 3 weeks+ and no sign of a new one. It always defaults back to XM, no matter what you were listening to previously. Read all the threads about Uconnect issues before you buy, I wish I did. Never again. Jeep even extended the warranty, since there are so many problem with this car. Resale value is half if what i paid so i'm stuck with it. Literally half. It has been off road and seems to be fairly capable, but even the Trailhawk version doesn't have much clearance so you need to be mindfull. Great in the snow! Mileage is around 25 MPG avg. It could use more horsepower or a transmission that is more responsive when trying to pass on the highway. It would be a great car if the quality was better. If you but a Jeep get the longest warranty you can, the electronic failure repairs will crush you if you don't. Best part of the car is that the Falcon tires still have tread at 40k.

Safety
4 out of 5 stars
Technology
1 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
1 out of 5 stars
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