Used 2023 Jeep Cherokee Consumer Reviews
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We have a limited number of reviews for the 2023 Cherokee, so we've included reviews for other years of the Cherokee since its last redesign.
Worthless 2021 Trailhawk with only 1,800 miles.
Ann, 10/04/2022
2021 Jeep Cherokee Trailhawk 4dr SUV 4WD (3.2L 6cyl 9A)
26 of 31 people found this review helpful
A bolt was installed on a harness causing all the wiring to fry and blow fuses. The vehicle has been at the Chrysler Jeep dealership service department in Culpeper, VA since June 1st and is still not repaired after 4 months. Apparently Brad the owner doesn’t really care if consumers have a car to drive. Consumers should just make monthly loan payments for a brand new car they are not able to drive.
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Firestone Destination AT tires are a problem.
John G, 07/11/2022
2022 Jeep Cherokee Trailhawk 4dr SUV 4WD (3.2L 6cyl 9A)
15 of 18 people found this review helpful
Purchased a 2022 Jeep Cherokee Trailhawk in May of 2022. Vehicle is fine .. my 7th Jeep. OEM Firestone Destination AT tires are extremely loud. Under 40 mph sounds like a Leer jet landing. Since they are original equipment neither Firestone nor the dealer would do anything since they were not “defective”. I’ll probably have to pay myself to replace these tires since the road noise at times is unbearable. Only 3000 miles on the car. Pay close attention to road noise before buying a vehicle with these tires.
2023 Jeep Cherokee for sale near you
3 of 73 listings
- Altitude Lux 4dr SUVMSRP: $23,77948 mi away
- Altitude Lux 4dr SUVMSRP: $25,18148 mi away
- Altitude Lux 4dr SUVMSRP: N/A39 mi away
See all 73 listings
We love jeeps!
Janet and John Schmidt, 07/22/2022
2022 Jeep Cherokee Latitude Lux 4dr SUV (3.2L 6cyl 9A)
8 of 9 people found this review helpful
This is our 4th jeep. We keep coming back to jeeps because they are well made and the body styles are very attractive.
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Great SUV!
Phil Johnson, 04/08/2021
2021 Jeep Cherokee Latitude Lux 4dr SUV 4WD (3.2L 6cyl 9A)
10 of 12 people found this review helpful
I decided to buy a 2021 Latitude Lux as I needed their Active Drive II in order to flat tow the vehicle behind my RV. Active Drive II is a Jeep 'secret' that you only (hopefully) learn about after telling a dealer's representative that you intend to buy a Jeep primarily so you can flat tow it behind your RV. This is one of the very few Cherokees that can be flat towed! Does Jeep know how many hundreds of thousands RV owners are looking for flat towable vehicles and how few there are? Also, why Jeep forces potential Cherokee buyers who need this feature to buy the Lux (Or the Trail Hawk) rather than make it available on all models, especially a more expensive one, is beyond me. That said, our LUX is loaded with other features that make driving it a pleasure! It's quick, steers easy, and handles great! We love our new Latitude Lux and look forward to driving it on a warm sunny day with the sun roof open!
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Seemingly solid but with a huge flaw
Sincerely Yours, 05/03/2022
2021 Jeep Cherokee Latitude Lux 4dr SUV (3.2L 6cyl 9A)
20 of 26 people found this review helpful
If you're buying this to flat tow behind an RV, BEWARE. This is the worst possible transmission for disengagement. It's all electronically controlled and there are literally 20 numbered steps required to complete this process and 15 to reverse the process. While towing the vehicle there is no way to lock into this mode or to know if the car might have slipped back into engagement. The result is burning up your transmission at a cost of $15,000 for the dealer to fix it. Yes, this is the voice of experience. The service manager looks at his computer, which tells him that the transmission was not disengaged therefore it's your fault. I can't imagine a more ridiculous design and the dealership is not going to tell you about it because most of the sales people don't have a clue how this transmission works. By the way, if you opted for the extended warranty, don't count on it. That funny little man that said, "If anything happens you come see me." didn't mean a word of it.
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