Used 2023 Jeep Cherokee Consumer Reviews
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We have a limited number of reviews for the 2023 Cherokee, so we've included reviews for other years of the Cherokee since its last redesign.
Great vehicle!
Ashley, 01/12/2021
2021 Jeep Cherokee Latitude Lux 4dr SUV 4WD (3.2L 6cyl 9A)
2 of 8 people found this review helpful
Has all the touches that I needed! Drives great
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Family
Kasey Buron , 03/01/2023
2022 Jeep Cherokee Altitude 4dr SUV w/Prod. End 04/22 (2.4L 4cyl 9A)
1 of 3 people found this review helpful
Perfect for a big family, there is lots of storage and its fun to drive!
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2023 Jeep Cherokee for sale near you
3 of 72 listings
- Altitude Lux 4dr SUVMSRP: $22,99022 mi away
- Altitude Lux 4dr SUVMSRP: $23,8987 mi away
- Altitude Lux 4dr SUVMSRP: $23,250In-stock online
See all 72 listings
Has been a great vehicle
Joe, 12/20/2023
updated 06/24/2024
2021 Jeep Cherokee Limited 4dr SUV 4WD (3.2L 6cyl 9A)
0 of 0 people found this review helpful
I purchased a used 2021 Jeep Cherokee Limited 6 months ago. Its comfortable, not too high up. and has some very useful safety features that are standard equipment. It uses 87 octane gas and I get about 24 mpg in mixed driving. Definitely get the 6 cylinder, it has plenty of power. My only cons are it has a smallish gas tank and i dislike the lane keeping assist feature. Fortunately it is easily disabled. If you have the dual pane sunrood and it rattles there is a service bulletin. Your Jeep dealer will need to go through multiple steps to repair it but it should be no cost. Still love the car.
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Unrepairable Under Warranty -- Trailhawk
StevenC, 10/08/2024
2021 Jeep Cherokee Trailhawk 4dr SUV 4WD (3.2L 6cyl 9A)
0 of 0 people found this review helpful
Up until it broke, I'd have given it 5 stars. I was particularly pleased that my mileage exceeded the EPA rating by quite a bit. Then the PTU failed. The PTU has been a problem on these. But Fiat/Jeep etc. does not supply parts for a 2021 vehicle. I've been told not to drive it. The part "might" become available in November, but Jeep won't commit to that. It is under "engineering review." "Jeep Cares" (ha!) helpline closed my file. It has been sitting in the driveway for 6 months now, despite being under the extended powertrain warranty. Loaner? Nope. Estimated date of repair? Nope. Does the end date of the "engineering review" mean parts will be available after it sits for 8+ months? Jeep won't tell me. Can I backorder the part? Nope - Jeep says I can't backorder a part that is not available. (They've taken the 'order' out of "backorder.") All in all, a disastrous certified pre-owned purchase that I really regret. A co-worker, whose Gladiator needed an entire engine replacement at 4000 miles (3.6L version of my engine) told me Jeeps are rugged -- but not reliable. No kidding.
Great vehicle to put a lot of miles on!!
Anna H, 01/09/2025
2021 Jeep Cherokee Latitude Plus 4dr SUV (2.4L 4cyl 9A)
0 of 0 people found this review helpful
I’ve had my Cherokee Latitude plus for over 2 years now, have only had one issue which was the blower motor went out (thought that was odd for how young the car is), this was covered under my warranty and I only paid $110 out of pocket, but otherwise has been great. No other issues! Seats are very comfortable coming from a Chevy Malibu owner before this. The speakers are IMPECCABLE for just coming off the lot!! If you love bass, let me tell you cranked all the way up is even too much for my concert goer ears. This genuinely surprised but I ABSOLUTELY love it. Only other issue I’ve had is if your key fob battery is running low & you forget it in your car, sometimes it will actually lock the key in the car. This happened once to me, which shouldn’t have because the car has a feature to not allow it. I also love the apex protection plan! When you register it, you can download the app and see where your vehicle has been throughout the day AND where it was last seen in case it’s stolen. This app will also tell you if you need vehicle repairs. I’ve put on 60,000 miles and been out of town several times with this car and it’s very reliable. I would buy it again in a heartbeat.
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