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Used 2019 Jeep Cherokee Trailhawk 4dr SUV 4WD (3.2L 6cyl 9A) Consumer Reviews

3.5 out of 5 stars
14 reviews

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1 out of 5 stars

Excellent ride, bad transmission and worthless war

Jeff, Fargo, ND, 03/07/2019
Jeep Cherokee Trailhawk 4dr SUV 4WD (3.2L 6cyl 9A)
130 of 149 people found this review helpful

My 2019 Jeep Cherokee Trailhawk with 19,000 miles on was great right up until the Power Transfer Unit failed which in turn cause the transmission to catastrophically fail. Jeep is refusing to cover the $13,000 repair bill under warranty. As I was coming to a stop at a rural intersection, i got hung up on a small snow drift. After about 30 minutes of getting in and out of the car while trying all the different 4x4 modes and shoveling, everything exploded. By exploded, I mean I was picking up shrapnel off the ground and transmission fluid was pouring out. This happened while the transmission temp gauge was no higher than 180f. When a person is stuck in the snow, it usually requires spinning the tires a bit, trying to go both forward & reverse, etc. I won't say I was babying the Cherokee, because I wasn't, but I was not revving it up to redline or being overly hard on it. Jeep of course is trying to say its all my fault but as of this moment, they have not released any specific details to me on exactly how it was my fault or what the criteria is for it being my fault. I do know that after buying a brand new $40,000 Jeep vehicle, I wont ever buy an FCA product again. Dont believe the "all weather capable" hype, the photos I have prove that it isn't!

Safety
4 out of 5 stars
Technology
4 out of 5 stars
Performance
4 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
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4 out of 5 stars

True ( hydro) Blue with No complaints!!

Etiennenyc, New York, NY, 01/22/2020
Jeep Cherokee Trailhawk 4dr SUV 4WD (3.2L 6cyl 9A)
20 of 22 people found this review helpful

I’ve been a jeep fan for over 10 yrs now. I’ve owned nothing but suvs ...4 so far totaling 450k miles . . My last jeep was an 04 overland (wj) which I kinda still miss..... at was a beast ... powerful and unknowingly quick ( 0-60 6.7 sec) but it was getting old (183k miles and owned it’s for 10 yrs ) and not worth fixing. There wasn’t any way I wasn’t gonna get another suv. Did my research... trailhawk was decided. With 19k miles on it already with both highway and city miles ,it’s still a lovely place to be in and I admire it every time I walk up to it to get in. I haven’t been off road yet but do plan to do so ASAP. I opted for the v6 due to the newness/swift introduction of the turbo 4 without too many tested miles in the jeep. Although it has been tested in Europe thru fiat .... I just wasn’t comfortable. I thoroughly enjoy the trailhawk in all aspects. The look , the color ( hydro blue) and reliability (which I was concerned with before my leasing )handling ( very smooth over bumps , city driving and highway driving, ergonomics, seats , dashboard etc .... simply said it everything works and it’s a more than comfortable environment to be in. It’s slightly more efficient than that monster high output premium gas preferred 4.7 v8 in the overland although not as quick/powerful. It’s fast enough to get you a ticket lol. I especially like the auto stick which I do use often. Like other reviews for the Cherokee the 9 speed transmission can be a little laggy and slow to find the right gear you need to pass but that is solved with the auto stick. I’ve gotten up to 26/27 mpg on highway being very nice to the pedal. My only complaints are 1) it’s a little smaller than I’m use to 2) the gas tank is only 15.8 gallons 3) the gas tank door doesn’t lock ... smh really ?? . Coming from a “ road dawg “ that has over a million miles of driving all sorts of vehicles , I give the trailhawk a thumbs up and It’s a vehicle worth checking into.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

Off Road Prowess w/o giving up On Road Civility

Ketmeister, Altadena, CA, 09/07/2018
Jeep Cherokee Trailhawk 4dr SUV 4WD (3.2L 6cyl 9A)
34 of 39 people found this review helpful

I went in for a Wrangler Rubicon JL but ended up driving away with the 2019 Cherokee Trailhawk. The Cherokee Trailhawk just made more sense for me day to day with just enough off-road capability to venture to my list of remote camping destinations. What sold me was the strong cost value and on-road refinement ..... it comes with a lot of standard features that I wanted i.e. the 8.4" Uconnect with Android Auto, full LED lighting, Low range with a Rear locking diff (which even the base Wranglers do not come with), rails to mount my roof tent. All of the other standard features are just icing all of which I still appreciate. Its just a great all around SUV that is priced right when you factor in the mfr. incentives. Do I still want a JL Rubicon???? Of course! The Wrangler JL Rubicon is the best off-roader but its mission in life comes with some compromises that I just couldn't ignore this time around with it being my only transportation. The Cherokee is extremely quiet and refine with a luxury car like ride and is still off-road capable enough to fit my needs. I ended up selecting the V6 over the Turbo 4 for its smoother & linear pedal modulation off road and history in service plus it just sounds better. No doubt the turbo 4 feels a little quicker but the slight turbo lag is noticeable. Anyone considering a good all around off-road vehicle should definitely look into the 2019 Trailhawk version (the updated model year). I think you will walk away impressed as I did. My only complaint thus far is the transmission calibration. It always wants to shift to a tall gear to maximize fuel economy which I get but c'mon. Its super frustrating especially when you are cruising up and down hills (highway); never in the correct gear to drive smoothly and maintain a certain pace. I end up having to shift manually or put it in Sport mode but a pain never the less.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

After 3500 miles, an excellent value

Dan O'Reilly, Monument, CO, 12/08/2018
Jeep Cherokee Trailhawk 4dr SUV 4WD (3.2L 6cyl 9A)
19 of 22 people found this review helpful

The styling of this vehicle is MUCH improved over the previous years, and is much more "Jeepey" than before. We tested the Trailhawk against the Mazda, Honda, Ford and Toyota compatriots, and for us, the Trailhawk was the clear winner. It doesn't feel like a smaller vehicle (we traded in our venerable 2006 GC), and is close to the size of the new Grand Cherokee but at a better cost point. With the 9sp Active Drive II tranny and the 3.2L engine, once you learn the shift points, it has excellent acceleration off the line; if you just mash it, you'll be disappointed. After test driving the optional 2.0L, the 3.2L is a better value (the 2.0L is $500 more and requires premium fuel) and the 3.2L seems to be a better performance fit with the tranny. Fit and finish is just fine, the seats are comfortable. The electronics, particularly the 8.4" upgraded Uconnect system we paid for, are excellent, but can take a while to learn if you've never had a vehicle with this type of stuff in it before (and please, learn it in the driveway, not on the road!!). Plenty of USB ports, roomy console and glove box storage, we like the cell phone holder in the center console. Rear storage is reasonable for the size of the vehicle; anybody who buys a smaller SUV can't expect much, realistically, from just about any of them.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Value
5 out of 5 stars
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5 out of 5 stars

2019 Trailhawk beats competition

Robert, Bridgeton, MO, 07/23/2019
Jeep Cherokee Trailhawk 4dr SUV 4WD (3.2L 6cyl 9A)
13 of 16 people found this review helpful

I am not aware of any other small SUV that compares to the trailhawk. 3.2l V6 has plenty of power and towing capacity. Good looks, improved from 2018. Happy so far with my selection

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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