Used 2015 Jeep Cherokee SUV Consumer Reviews
Used Cherokee for sale
See Edmunds pricing data
Has Your Car's Value Changed?
Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.
Needed a new engine at 23k miles
Joe, 09/15/2017
2015 Jeep Cherokee Altitude 4dr SUV (2.4L 4cyl 9A)
2 of 2 people found this review helpful
I purchased a 2015 Jeep Cherokee Altitude Edition. The Jeep had 4,500 miles on it when purchased and was owned by the dealership. The Jeep was only 6 months old when I purchased it. I purchased this vehicle for my wife for dependability and weather since we live in Pennsylvania where seasons vary. After one year I received a phone call that my wife was broken down on the turn pike and the car stalled out. We had it towed to the nearest repair shop. It simply ran out of oil. No leaks, no nothing. Just burned through it. I topped it off, and noticed it burned over 1 quart every 1,000 miles. Ended up taking it to the dealership and had an oil consumption test. I was not expecting them to tell me I needed a new engine, but that was exactly what they said. Engine had severe scorn marks. Took 4 weeks for the engine to be installed, provided a rental. It was covered under warranty. I got the Jeep back two days ago and it is back at the dealership because of a very loud humming noise coming from it as I drive it. After this is repaired we are strongly considering getting rid of the Jeep and trading it in and never purchasing a Cherokee with a 2.4 mopar engine ever again. Engine replaced at 24,800 miles. First sign of damage was around 19,700 miles. Took 3 weeks to schedule an oil consumption test. Only reason why I feel it deserves two stars instead of one is because of the hospitality I have received from the dealership.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Buyer Beware!
Wary Jeepowner, 09/29/2017
2015 Jeep Cherokee Limited 4dr SUV (2.4L 4cyl 9A)
2 of 2 people found this review helpful
At 22k miles while I was on my way to a relay race with the car packed with all my gear, it died on the side of the highway. With no warning (thankfully I was in the slow lane already), as I pushed on the accelerator the car decelerated and came to a stop on the side of the road with "service transmission" error showing up. They told me that the cylinder head melted - no explanation as to how/why that happened as of now. I have kept up with all recalls, maintenance at my local dealer. After nearly 3 weeks in a dealer for repair, it is "fixed". Though I am concerned about this happening again and will not be buying out my lease. Also, read the warranty carefully when you buy/lease a new vehicle as Chrysler does not include a rental for any warranty repair work! I really lucked out that the dealership provided me with a loaner or I would have been without a car for 3 weeks! And the support from Jeep/Chrysler is a joke. They assigned a "case worker" to help with the warranty process and all she does is make phone calls on my behalf.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
2015 Jeep Cherokee for sale near you
Showing 3 of 105 listings
- Trailhawk 4dr SUVMSRP: $12,32113 mi away
- Latitude 4dr SUVMSRP: N/A5 mi away
- Latitude 4dr SUVMSRP: $10,99513 mi away
See all 105 listings
Not Impressed
Beth, 08/06/2015
updated 08/18/2017
2015 Jeep Cherokee Latitude 4dr SUV (2.4L 4cyl 9A)
2 of 2 people found this review helpful
8/17/17 - Not a fan of the Stop/Start function as now I have had to have it in the shop twice as it has not been working. This car has vibrations and rattles in it like an old rattle trap car that is extremely annoying. Also, when it automatically shifts at times it is very jerky and abrupt. I would not buy this car again or recommend it to anyone. The main things I do not like is that there are tons of squeaks and noises in the car all the time. Everything rattles and I don't like that. Again, when I first start the car if I don't wait minutes for it to warm up and just get going it lurches into gear like the transmission is going to jerk out of gear. It is a terrible feeling and scares me at times. It jerks so hard sometimes. Overall, I am no longer as satisfied with this car and am not sure that I would purchase a jeep again. I already had to have the battery replaced when it was only a year old. I am thinking I will not be keeping this car for long.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
2015 Jeep Cherokee
Ralph in Kentucky, 02/25/2020
2015 Jeep Cherokee Latitude 4dr SUV (2.4L 4cyl 9A)
2 of 2 people found this review helpful
Over all, we really like our Cherokee. We had acouple of annoying problems that the dealer fixed, but they could never get the 9-Speed automatic transmission to work properly in the lower gears. The transmission would not down shift properly when coming to a rolling stop and it would slip in the lower gears.
jeep cherokee review
Tim, 03/09/2018
2015 Jeep Cherokee Latitude 4dr SUV (2.4L 4cyl 9A)
2 of 2 people found this review helpful
Less than pleased with the car as a whole. It is an ok vehicle but has some problems with acceleration etc. Maintenance of it in San Diego is a real pain. I have tried all three dealerships and they are the worst.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Nice quiet Ride with cool looks and features!!
Tim Tomato , 10/22/2019
2015 Jeep Cherokee Latitude 4dr SUV 4WD (2.4L 4cyl 9A)
2 of 2 people found this review helpful
I love my Jeep !!! Despite all the negative reviews I gave it 4 1/2 stars because it's better than what people say! I know the 9 speed trans. is a little funky but you get used to it and once you do you know how to operate it well, it can move! [ with the v6 model] To be honest I did have a couple mechanical problems at first, nothing major but they fixed it and has been awesome ever since !!!! I Name my cars. her name is Black Betty lol ! If you live in North were wintesr are tough your gonna love this car !!! Great in the snow !!! Remote start with automatic climate start too! It senses it's cold outside, turns on heat, defrost, heated seats steering wheel ,mirrors and windshield! You won't have too scrape ice ! most car companies only put those features in their top models !! Great car !!! I have the V6 model [no v6 in the trim selection]
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
DONT BUY THE LATTITUDE!
lisa, 03/21/2016
updated 10/02/2017
2015 Jeep Cherokee Latitude 4dr SUV (2.4L 4cyl 9A)
2 of 2 people found this review helpful
The car was bought new 2015. Its been recalled for 3 different things. It accelerated on its own to the point where I have almost hit people. I was not aware the car would just take off on its on. That was somewhat taken care of during the recall. It downshifts on its own(sounds like its going to blow up) I was told this is normal but I don't think so. It hesitates when you go from a stop to anywhere! I've almost been hit too many times to count. Its a death trap and I have no choice but to drive this car with my children until my lease is up. This Jeep still sucks (2017) and Im getting rid of it in December this year. It still hesitates from a stop to going forward..almost like its out of gas but nothing is ever wrong with it or so says the jeep dealership.
- Safety
- Technology
- Performance
- Interior
- Comfort
Please do not buy this vehicle! It isn't safe
Brittany T, 11/12/2015
2015 Jeep Cherokee Altitude 4dr SUV 4WD (2.4L 4cyl 9A)
2 of 2 people found this review helpful
I purchased this vehicle new from a dealer in Sept of 2014. I loved it at first (minus the stop/start feature) which I learned could be shut off by "simply" hitting a button EACH TIME YOU GET IN THE VEHICLE. They say it's a feature that is supposed to help with fuel usage, but I'm not sure how that could be good on a vehicle considering every time you come to a stop the car shuts down. First issue was when I would turn the vehicle to the right it would make a vibrating feeling on my steering wheel. I notified the service dept where I purchased the vehicle. I had the service manager ride along with me to show him (because the service tech couldn't get it to do it while he drove it). The service manager said it was normal and that it will take a couple of months for my car to get used to the way I drive. I've never heard of such a thing. I also asked him why he shuts down and shifts funny. He said that was also normal. So for the next year I drove the vehicle and assumed all of the hard shifting and kicking was normal since the SERVICE MANAGER said it was. During that time the car stalled on me in an intersection not once, not twice, but 3 times. It stalled on my dad who test drove it, as well as my husband. I had already notified the dealership multiple times. But again, it was "normal". Finally @ 19,xxx miles last week I was traveling the turnpike going approx. 65 mph the vehicle shut completely off and my dash started flashing. I was terrified and thankful nobody was behind me other wise I would have been re ended at a high rate of speed. I was able to coast over to the shoulder and had the vehicle towed to the service dept. It was giving me a "service transmission" message. I tried to move forward, but the car just rolled while giving it gas. I got a call that my car was fixed and ready for pick up 3 days later. I was told they "cleared the codes and could not get it to duplicate" which was not a good enough answer for me. I fought with the dealership telling them I didn't want to get back in that car because I was scared it would happen again. The service manager told me it had been fixed and would be okay. She said if it happens again, they may need to replace my transmission. She told me it was a known problem with that vehicle and that they wouldn't know unless it happens again. Still not satisfied with this answer I regretfully got in my jeep and drove home. I live in the country and take roads where I do not have cell service, so I was terrified of it happening again. I made it home, thankfully. I got in my car to go to my mom's surgery the next morning. I almost made it there. I got into the hospital parking lot and while driving up a hill, my car did it again. This time it rolled backwards. Thankfully nobody was behind me! I thank God that both times this happened I have been in a safe area. Needless to say, I have since then talked the dealership into buying the car back (I took a hit on it) and purchased a 2015 Jeep Grand Cherokee. Hopefully it doesn't have the same issue.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
From a Jeep to an Audi A4 and Back to a Jeep
PRS, 01/22/2017
2015 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
2 of 2 people found this review helpful
Had a 1996 Jeep Grand Cherokee Limited with a 5.2L V8. Bought it used in 2000; excellent condition inside and out. Problems: Always present. Electonics, transmission, A/C, front and rear axle bearings .... you name it. Nonstop issues. Swore I'd never by a Jeep again, especially considering how little Mercedes Benz seemed to care about building up the brand after acquiring it circa 2000. Enter the 2006 Audi A4 2.0T Quattro. Flawless. No issues. Perfect. But, wanted an SUV again, and the Audi/MB/BMW versions are just too damn posh and elitist for me, esp. as I enter my lat 30s. Wanted something that says "rugged" and is rugged. Extremely impressed, after trying out several SUV makes, just how much care FCA has put into the Jeep brand. Every bit as luxurious as the Audi, more advanced (about 10 years newer), best NAV/media interface I've ever used, unbelievable off-road abilities, my transmission has been flawless -- not one issue, although I know it's been a major general complaint. No reason for 9th gear, though. So, "old" Jeeps = poor quality but complete awesomeness, nonetheless. Audi = my favorite upscale brand -- so precise, well-built and, as an added bonus, less ostentatious that it's rivals. New FCA Jeeps = Luxurious, rugged, sleek, precise and high quality. And the V6 with the Trailhawk's capabilities equals perfection in its class. And, higher resale value (let alone abilities) than Ford Edge, which I consider a better rival to it than the Ford Escape.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
2015 Cherokee is junk!
Ginam, 02/24/2017
2015 Jeep Cherokee Latitude 4dr SUV (2.4L 4cyl 9A)
2 of 2 people found this review helpful
Bought this car in Aug 2015 brand new car started out driving smoothly then at about 6000 miles or so I noticed the jeep began to drive different and then it got worse and worse, in October at 11000 miles being on the jeep I had to get the transmission replaced, the jeep began to drive like it once did go until January it began to jerk and accelerate on its own, just when I was going to make an appointment to get the car looked at the shifter locked on me causing to have to come to an abrupt stop luckily it was 5am when no one was out or I surely would've been in an accident I took the jeep in and they replaced the entire shifter, and did something to the brake vaccum pump since then the car is still jerking and accelerating by itself especially when going down slight hills do not buy this car!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Ticking time bomb
Cassidy Solper, 01/09/2018
updated 01/17/2020
2015 Jeep Cherokee Latitude 4dr SUV (2.4L 4cyl 9A)
3 of 4 people found this review helpful
This car is flashy, and has some really cool features I and out, but looks aren't everything. I've had my 2015 Cherokee for less than a year and I'm on the hunt for a new car. The transmission constantly slips, slamming into gear, and I'm just waiting for the day that it finally dies. In addition to the transmission slowly going out, now the electronics in my instrument cluster are going out! A two year old car shouldn't have any of these problems. What a hunk of junk! *update* 1/17/2020 I still have this car and it is my daily driver. It still shifts hard and we've had to replace the blower motor for the a/c already (probably going to have to replace the relays too since it's still not working right). Other than that though, this car is actually pretty decent. We haven't had to do any major repairs to it. It's definitely "quirky" in all the weirdest ways but it's still going strong. By the way, the instrument cluster was turning on and off because the ENTIRE CAR was turning on and off due to a dying battery. Why a dying battery would shut off your car on the highway while going 65mph I have no clue. Definitely a terrible design flaw for safety, but luckily we haven't had the issue since replacing the battery. Still ridiculous and stupid.
- Technology
- Performance
- Interior
- Comfort
- Value
Stay away!
Florida, 02/07/2018
2015 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
3 of 4 people found this review helpful
Loved this 2015 JEEP Cherokee Trailhawk for the first few months, then the recalls started to roll in. Oh, and still going to the dealership for the same recall fix (tomorrow will be the third time getting the back liftgate fixed, that won't latch/lock). Even though I went in under the warranty/recall to get things fixed, and they weren't fixed properly, so I'm back in Service Dept – now that I'm out of the warranty. they won't give me a rental car (not the dealership, not JEEP)! New favorite issue with the JEEP is when I'm sitting at a light and it's about to shut off because it's not getting enough gas perhaps. You guessed it, another fix that I already brought to the dealership to get done. Round 2 tomorrow. Our JEEP from the 1990s is running better than this POS. Not buying another (new) JEEP.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
2015 Limited 4X4 - Awesome so far
Johnny Jeep, 09/17/2015
2015 Jeep Cherokee Limited 4dr SUV 4WD (2.4L 4cyl 9A)
3 of 4 people found this review helpful
I guess from reading most of the bad reviews out here, there were some transmission problems early on. No problems whatsoever with mine after 400 mi...shifts smoothly, no errant wobbles or noises. The traction control is a little noisy when it engages. No rattles in the sun roof. Getting reasonable gas mileage...drive about 80 mi per day to and from work in rush hour, stop and go traffic, averaging about 25 mi per gal...get nearly 30 with no traffic. Excellent comfort. I traded an Audi Q3 2015 on it because the thing was so uncomfortable to drive for any length of time. The Cherokee is paradise compared to it! The uConnect system is extremely usable (try using Audi's system with a dial for spelling instead of a keyboard!) The only feature that I would like to see is automatically turning down the radio volume when the nav voice guidance kicks in. Other than that, I'm extremely happy with the Cherokee. I think you need a Trailhawk if you are someone who is going to drive off-road a lot, but if snow or dirt roads are the biggest things you are going to tackle, the Limited will do just fine.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
DO NOT BUY THIS VEHICLE!!!!
S. Washburn, 05/14/2016
2015 Jeep Cherokee Latitude 4dr SUV 4WD (2.4L 4cyl 9A)
3 of 4 people found this review helpful
This SUV is not worth spending money on! The first week I bought this Jeep the engine light came on 3 different times. Kept getting the runaround by the dealership. Now that I have had this Jeep for a year, I have realized buying it was the worst decision I ever made when buying a car. I paid a little over $32,000 and a year later it is only valued at $15,000-17,000. I cannot even trade for anything that I want because of the difference of value and what is owed. The 4WD doesn't work right at all. I have had to have the gas cap fixed, a senor in the front bumper, the backup camera and other numerous things. This Jeep is not worth it. Buyer beware!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
STAY AWAY FROM 9 SPEED TRANS. LATTIDE 2 JEEP CHRE.
Dundar, 08/22/2016
updated 02/26/2018
2015 Jeep Cherokee Latitude 4dr SUV 4WD (2.4L 4cyl 9A)
3 of 4 people found this review helpful
From the first week I complained about the transmission as to how it jerks the whole car while changing gears. This is a 9 speed transmission and believe me the Jerking is so bad that it will give somebody a whiplash. It does not behave like a new car. I took it to the dealership and was told that it has a very intelligent computer and once it (the computer) figures out my driving habits it will smooth out. I now have 16,000 miles on it and it is getting worse. I purchased a life time warranty for that reason, I don't know what that is worth. One thing I have to admit it is great in the sand and snow. It is dangerous in the rain. While on All Wheel Drive, do not accelerate around curves as you will find yourself in the next lane over. This is not my first new car. The last 50 years I purchased close to 15 new cars and this is the first LEMON I got. REVIEW STILL APPLIES. THIS CAR IS A LEMON.(February,24, 2018
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Transmission goes into coast mode downhill
John Novotny, 11/09/2015
updated 05/11/2016
2015 Jeep Cherokee Latitude 4dr SUV (2.4L 4cyl 9A)
3 of 4 people found this review helpful
I have only had vehicle since March - no winter driving yet (live in Minnesota). The computer/transmission is current on recall updates except R27 (liftgate fire possibility). So there are no transmission updates pending. But, the vehicle has minimal deceleration with no trottle, and downhill on ice seems like it will be a real safety issue. Going down hill with no trottle, tach gains RPM, and vehicle continues to accelerate dangerously if brake is not applied. Putting transmission into "manual" control (say 3rd gear as top gear) does not help at all. After reading the various reviews about transmission issues, it seems pretty worthless to talk to service people or customer reps. I think maybe lawyers may be needed to shake these people up before we start seeing fatalities because of this poorly thought-out design. Fiat-Chrysler should be buying them back. Update May 10. We made it through an easy winter... transmission still same -- unable to get downhill control without use of brakes. Ready to check resale value soon.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
Bad SUV for the money
Austin, 08/06/2018
2015 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
4 of 6 people found this review helpful
I spent a lot of money on my Trailhawk. I am very sad to see the horrible resale value. The transition has had to be repaired 4 times in only 30k miles. The GPS does not want to update and is horrible. Gas mileage is okay but it cannot seem to calculate it correctly. Many other small electronic issues. 2 recalls that I know of.
- Performance
Solid car for the price
Christopher Reed, 12/29/2015
2015 Jeep Cherokee Latitude 4dr SUV 4WD (2.4L 4cyl 9A)
4 of 6 people found this review helpful
I live in Northen New York and bought a 2015 jeep Cherokee 2.4l latitude 4x4 to commute to college. I've had logged over 6k miles on it in weather conditions from over a 100 degrees to icy and snowy roads. I've had ZERO problems with it, my only complaint is it has active drive one instead of active drive two so it has open differentials and the 4 cylinder is doggy but it will get you up to speed it just takes a couple extra seconds. I've had no issues with the 9 speed transmission either, it shifts smoothly and quietly. But everyone is slowly moving to 8 and 9 speed transmissions the silverado, ram, and charger all have 8 speeds to name a few. The Cherokee has a very smooth ride and comfortable seats, more importantly it has a quite cabin and very user friendly dash. I paid 26k for mine and I'm satisfied with it, if I'd had more money I would have gotten the Grand Cherokee. Pros- Smooth, comfortable, and quite ride. I do like the transmission, because the 9 speed makes it more snappy at low speeds, perfect for accelerating in city's and villages. Great MPG I get 32 highway and about 22 city. Cons: sluggish 4cyl but there is a v6 option (recomended), and active drive one needs a limited slip at least in the front
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Worst vehicle ever!
grizzle, 11/04/2015
2015 Jeep Cherokee Latitude 4dr SUV 4WD (2.4L 4cyl 9A)
4 of 6 people found this review helpful
Transmission is a FAIL! 2 transmissions with one oil change! Very unsafe! Not to mention AC failure, brakes, muffler, driveshaft falling out on road while driving, battery failed i can keep going and going! Jeep declined to fix the horrible shifting so now im a LEMON!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
2015 Trailhawk
Michele, 09/14/2015
2015 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
5 of 8 people found this review helpful
Can't really rate the vehicle being that I have only driven it a few days. The sun roof did not work the day I bought it, it has been back at the dealership twice now and they cannot fix the problem. They have had my car now for 6 days. I just called the dealership Manager and told him I want a new car so he put in a claim for me. We'll see what happens from here.
- Interior
Love this Trailhawk
JB, 04/07/2016
updated 04/09/2018
2015 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
6 of 11 people found this review helpful
I traded in my 2015 Subaru Outback with 22,000 miles for a new 2015 Jeep Cherokee Trailhawk and I’m glad I did. I didn’t have any issues with the Outback other than it just didn’t fit my style. The Outback did get better gas mileage (around 29 combined) but it had the 4 cylinder and the Cherokee has a 271 hp V6 and can tow 4,500 pounds! I'm getting around 21 mpg with mostly city driving in my Cherokee. This Cherokee drives and handles great, fun to drive. I find the Cherokee has plenty of room for passengers and cargo. My Great Dane fits in the cargo area just fine. I love all of the features the Cherokee offers, heated steering wheel & seats, Uconnect and sound system are great. You can go just about anywhere you want with the low range transfer case and rear locker. The select drive which has auto, snow, sport, rock, and sands/mud settings are a nice feature to have. The 9 speed transmission is smooth and works well in all of the different drive select modes.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Buyer Beware
Monica, 02/11/2016
2015 Jeep Cherokee Sport 4dr SUV (2.4L 4cyl 9A)
4 of 7 people found this review helpful
Please consider not buying this vehicle. Everything you hear is true. Dropped my Tranny at 320 miles, this was a brand new vehicle. The radio quits for days on end, but I was told I'm putting the key in wrong lol Shifts up to 4,000 RPMS on its own all the time. The E Brake comes on just driving along, causing us to run off the road with my daughter! Shame, Shame, Shame on you JEEP I am not going to drive my foster kids around in a lemon of a crap car. I loved the look when I got it, but at 300 miles I was singing a different tune. I even tried to return it with no luck
- Performance
- Value
Blue tooth Connection/Windshiled availability
Pat Mullen, 02/24/2015
2015 Jeep Cherokee Limited 4dr SUV 4WD (2.4L 4cyl 9A)
8 of 16 people found this review helpful
Bought this Jeep a month ago and I like many things about it... but two problems. First I took a rock in the windshield and glass companies and dealers do not have access to glass... all on backorder. Still driving with broken windshield and not likely to have new glass for weeks. Second, the blue tooth connection works fine with my Galaxy 5 phone for making and receiving calls but can not playback voice mail messages. Messages can not be heard on phone or on speakers... I have to stop the car and turn it off to listen to voice mail messages on my phone.
Love my Jeep Cherokee Latitude!
Ali, 04/30/2016
2015 Jeep Cherokee Latitude 4dr SUV (2.4L 4cyl 9A)
3 of 5 people found this review helpful
I have had my 2015 Cherokee latitude for almost a year now and I love it. The transmission is different but once you get adjusted to it, you will not notice a difference. For the price you can't beat the features and warranty that this car comes with. We have 2 big dogs and this car has been perfect for us to take them around. We highly love and recommend this car!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Love my trailhawk
Steve, 07/24/2015
updated 01/25/2017
2015 Jeep Cherokee Altitude 4dr SUV 4WD (2.4L 4cyl 9A)
4 of 8 people found this review helpful
I shopped every manufacture. I no longer needed the size of the larger SUVs and after reviewing several vehicles in this classification, found this to be the best fit. I wanted a brown interior and I loved the green exterior. I feel Jeep had the most unique style of all its competitors. It's a must to get the V6. It rides great and I now have 10000 miles with no issues. It tows great and has good excelleration. My radio functions great and I use the connect phone every day. No issues. So many SUVs look the same, this has a clearly different face and stance. I am very happy with my purchase.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Uconnect and Jeep
jeepsucks100, 01/25/2015
2015 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
16 of 37 people found this review helpful
Trailhawk doesn't let you turn off the radio can only is mute it and then you have to turn off the touch screen or else the station info keeps displaying. When start car next time it's all back on. Tech at it worst. Do not buy if you don't like constant distraction!
Worse customer service
Ann, 05/05/2016
2015 Jeep Cherokee Sport 4dr SUV 4WD (2.4L 4cyl 9A)
2 of 3 people found this review helpful
I have had trouble with customer service at both dealerships I've been to and through the Jeep company itself. Several issues with car and I am not impressed with its safety on ice. I'm on the verge of trading it for another brand and I've only had it 1.5 yrs (bought brand new). Never again will I own a jeep based purely on the extremely poor customer service and maintenance service.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
So Disappointed and Frustrated
Christina, 05/19/2016
2015 Jeep Cherokee Latitude 4dr SUV 4WD (2.4L 4cyl 9A)
2 of 3 people found this review helpful
I have had my car for just over 1 year. As I write this and make a car payment my Latitude is with the dealer having its engine replaced. It has been there since last Wednesday and they are not sure if I will have it back by next week. The dealer's service department has been great. Chrysler's response has been disappointing. I am concerned about this vehicle and have wavering confidence about a safe resolution to my issue. The only way I knew there was an issue was when the car simply stopped working while I was driving. Thankfully, I was not on a major roadway and was able to safely restart and get to the dealership. While a recall may not be in order, I would suggest that Chrysler, at the very least, have each of these vehicles inspected for the defect as I know I am not the only one experiencing this issue. It took only a short Google search to find many who have had the same experience. It is really a shame, as I do like the vehicle.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Engine problems!!! Do not buy 👎👎👎
Shay, 05/23/2022
2015 Jeep Cherokee Latitude 4dr SUV (2.4L 4cyl 9A)
2 of 3 people found this review helpful
I bought my 2015 Jeep Cherokee latitude brand new. First thing I noticed was when it was cold outside n you turned the Jeep on it would make a screaming sound... I thought it was just because it was cold n needed to warm up. 7 years I did think much of it n probably should of. Year 5 I had a spark plug misfire, which was covered with my warranty. ( meanwhile it was always serviced n well cared for) My oil was oddly low, but I thought that was because of the misfire. ( I don't know much about what happens under the hood). Year 7 my check engine light is flashing... long story short.. My engine is burning oil , which is causing spark plug misfire. Short fix is replace spark plugs but It will continue to happen. Engine needs to be replaced. 7 years old, 34,115 miles n the engine is trash!!!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Problems with transmission and stop-start
Michael, 02/03/2020
updated 01/11/2021
2015 Jeep Cherokee Limited 4dr SUV 4WD (2.4L 4cyl 9A)
2 of 3 people found this review helpful
I like most things about this vehicle (Cherokee Limited 4WD with the 3.2L V6 engine, not the 2.4L 4cyl engine this form provided as the only option), but the transmission is very slow to warm up in winter (it is jerky to the point of being unsafe to drive for the first 15 minutes) and the Stop-Start system rarely works (the feature that I most wanted in this vehicle). I have a very good and very honest dealer, but they would always test it when it was warm, not cold, and always told me that they could not reproduce the jerky starts pulling into traffic. However, after I asked them to test it stone cold, they agreed that it was jerky, but called it "normal for that transmission". They agreed when I said it was "defective" not "normal", but said they were not permitted to use that word themselves. They have done a QuickLearn several times, which has helped a little, and just did a Learn Throttle, but charged me $120 (CAD). They said they had to charge me, but gave me the number for Chrysler Canada. I called Chrysler Canada and asked if they could at least cover those costs and they refused to admit and problems or to do anything. They said that only if the Dealer reported a "defect" could they do anything out of warranty. I called the Dealer back and they said that they were prohibited from reporting this "normal" (for this transmission) behavior as a "defect". So, it is clearly Chrysler Canada that is conspiring to avoid taking responsibility for a defective transmission. The problem with the Stop-Start system is that 36 individual conditions must be met (perfectly) before it will work and if any one of them is not perfect, then it will not work. I have owned several Jeeps over the years and have had very few problems with them until now, but if that is the way that Chrysler is going to treat good customers, I will never buy another Jeep.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
STAY AWAY
Kelley, 09/25/2016
2015 Jeep Cherokee Latitude 4dr SUV 4WD (2.4L 4cyl 9A)
2 of 3 people found this review helpful
Do not entertain the idea of trying a vehicle with a 9-speed. My 2015 Jeep Cherokee has been in the shop 7 times since I bought it a year and half ago. 9-speed transmission has no idea whether it's coming or going. RPMs spike (3500-4000) when going down or up hill and does not lower till you're on the straightaway. By that point, you have minimal power and when the transmission figures out what gear to be in, it clutters/jolts and puts you in a lower gear then you can continue accelerating. When approaching a STOP SIGN or you YIELD, you slow down and then accelerate and the transmission hesitates then shutters to get you going. My dealerships states "They are not able to duplicate the problem" yet I drive it off their lot onto the roadway with these problems occurring. Service Manager rode with me so I can "reproduce" the issues and I was told "It's normal". I had a loaner from the dealership while Chrysler arranged for an engineer to work on fixing the transmission - the loaner was a Chrysler 200 Limited. This vehicle's transmission performed the same as my Jeep.
- Safety
- Performance
- Interior
- Comfort
- Reliability
- Value
P.O.S.
mike, 11/20/2015
2015 Jeep Cherokee Altitude 4dr SUV 4WD (2.4L 4cyl 9A)
2 of 3 people found this review helpful
Has been in shop for transmission failure 6 times in 2 years. I can only hope this will end in class action lawsuit for fraud against Jeep for putting out defective product knowingly. Lemon, Lemon, Lemon. Avoid at all cost.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Worst vehicle - Jeep Cherokee Trailhawk 2015
Khan, 08/04/2015
2015 Jeep Cherokee Altitude 4dr SUV 4WD (2.4L 4cyl 9A)
3 of 6 people found this review helpful
Within 3000 miles: 1. Replaced Tyre 2. Noise from back seat 3. Lose Door Controls: REFERENCE NUMBER: 27058073 EMAIL CASE NUMBER: 3152316 4. ACC/FCW Unavailable Wipe Front Radar Sensor Tomball Jeep dealer is needs a week or so to fix and for that they want me to rent a car from my own pocket.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Perfect for people on the go
Matt W, 05/31/2016
2015 Jeep Cherokee Sport 4dr SUV (2.4L 4cyl 9A)
3 of 7 people found this review helpful
The only real problem that this vehicle has, and that Jeep has addressed, is the 9-speed automatic transmission. The transmission sometimes slips during shifting, or it stays in a higher gear for much longer than it should when coasting downhill. This issue was a simple fix when I took it to the dealership and explained the problem. Everything about this Jeep is perfect for me. The price was right and the vehicle is very smooth on the road. If you've ever owned a previous body style Cherokee, then you may be more partial to that look, but 2014 and later models look better to me. It's more aerodynamically designed, and that's reflected in the fuel efficiency of 24 city (up to 26) and 31 highway (up to 35).
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Stay away!
Doug Cecere, 12/12/2016
2015 Jeep Cherokee Latitude 4dr SUV 4WD (2.4L 4cyl 9A)
3 of 7 people found this review helpful
This is the worst car I have ever owned. If you enjoy hanging out in service dept. this is your car.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Love it.
Deb Boston, 02/15/2016
2015 Jeep Cherokee Limited 4dr SUV (2.4L 4cyl 9A)
2 of 4 people found this review helpful
I absolutely adore this Jeep. (I have the V6 engine, though.)
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
The most useless car available today
Eric, 09/15/2015
updated 03/15/2016
2015 Jeep Cherokee Limited 4dr SUV 4WD (2.4L 4cyl 9A)
4 of 10 people found this review helpful
If I can get you to understand one thing and only one thing, it's DO NOT get a Cherokee unless it has factory towing AND the Trailhawk package. You can't add towing later to a unit that doesn't have the factory tow package. I wish someone had told me that. The Trailhawk is the only model that actually has recovery points, at all.. so if you slide off the road in snow or get stuck in mud (this is an SUV after all right?) there's seriously not one thing to hook a tow strap onto front or rear on non-trailhawks. Nothing. You're screwed. This is a useless car for a lot of reasons, and the biggest purchase regret of my life but I won't go into all the things I loathe about it - just... if you absolutely have to buy one of these stupid cars at least insist on towing and Trailhawk or you'll have a sack of garbage like mine.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Bad transmission
Hoop, 05/31/2017
2015 Jeep Cherokee Limited 4dr SUV (2.4L 4cyl 9A)
1 of 1 people found this review helpful
This transmission is the worst transmission I have ever had!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
If you like lemons, then this is the car for you!
LeAnna, 07/10/2017
updated 01/16/2018
2015 Jeep Cherokee Sport 4dr SUV (2.4L 4cyl 9A)
1 of 1 people found this review helpful
UPDATE: I have had to take it into the shop 3x now. The most recent was the compressor stopped working. Less than 20k miles. Please do not buy this steaming pile of dog poo on wheels. My dream was always to own a jeep because I had only heard good things about the brand. My husband and I needed a larger vehicle before we welcomed our amazing daughter into the world. The 2015 Jeep Cherokee was the perfect vehicle for a very very short time. This hunk of junk has 15k miles on it now and all of sudden we have a whole host of problems; The jeep well not accelerate for a good 15 to 20 seconds after you hit the gas, the radio/display will not turn on when you turn on the vehicle, bluetooth will not connect, parking brake engages by itself. For your safety, i urge you not to by this "jeep".
- Safety
- Performance
- Interior
- Comfort
- Reliability
- Value
Worst purchase I have ever made
Ozzie, 12/12/2017
2015 Jeep Cherokee Limited 4dr SUV (2.4L 4cyl 9A)
1 of 1 people found this review helpful
The transmission will not go into park about 50% of the time. Since it doesn't always do it it is easy to continually make the mistake of thinking park=park then backing up a few inches before realizing it. This 'feature' killed someone so they recalled and instead of fixing transmission (and admitting flaw) they added a feature where your car cannot back up with the door open. So it still happens but can't kill you. The 'capless' gas tank doesn't work at 75% of gas stations and I had to hold the black rubber pressure catch on gas nozzle to pump gas. Nearly every time I got gas. The performance of the vehicle is nice but these other items ruined the entire experience of driving every time I got behind the wheel. Additionally the AC makes constant noise like there is an issue with the freon but was told ' just kind of happens' by the dealership. Traded it in last week for a VW GTI and am soooo glad even though I lost thousands on value on the Jeep. LEMON
- Safety
- Performance
- Interior
- Reliability
glad i do not have to own this
chuck, 04/03/2018
2015 Jeep Cherokee Limited 4dr SUV 4WD (2.4L 4cyl 9A)
1 of 1 people found this review helpful
the head lights are extremely poor on pittsburgh roads (hills). low beam has no for a short distance. there is a line that cannot be seen above. it is dark. high bean has very limited range. the heater/air condition is lousy. while warm air appears quickly it is inconsistent. feels like either warm is present but once it gets to temperature cool air blows. same happens when using the ac. the cabin temp is either hot or cool, no uniformity. just poor ride quality. driver seating control affords poor comfort. the transmission is annoying while coasting to a stop it constantly downshifts then up again within a few feet travel. up and down, up and down, continuously. this happens even when locked into 3rd or 2nd. or this maybe the torque converter lock and unlocking. very poor engine braking again when downshift and locked. no room in back seat. overall glad i leased.
- Performance
Surprised
Happy, 11/19/2021
2015 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
1 of 1 people found this review helpful
Not to bad of a suv. Got the trailhawk version. Very happy with it. Go anywhere
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
My eep
Tanya , 06/09/2021
2015 Jeep Cherokee Sport 4dr SUV (2.4L 4cyl 9A)
1 of 1 people found this review helpful
I got this car when my dad passed it was his and I bought it from mom I love it and I love river oaks Chrysler dodge jeep on Kirby in houston tx
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
2015 great jeep had it for 2 years now Latitude
Robert , 04/17/2021
2015 Jeep Cherokee Latitude 4dr SUV 4WD (2.4L 4cyl 9A)
1 of 1 people found this review helpful
Drive great I have gotten so fare 70000 miles out of it tough jeep it has been a 5 star jeep for me. I bought it with 45000 miles on it got 115000 miles now still driving strong. Once I hit 100000 I yoused Mobil one synthetic oil and been yousing it every sense I have drove it too Delaware ocean city. Pa. I can not say anything bad about the jeep I got it’s been great too me. It’s all how people keep up on their maintenance on them when you look at them you need too ck the fluids in the car before buying make sure trans mission fluid is clear and ck the oil if your buying a knew one you should be fine with fluids my jeep is great in the snow and ice maybe I got lucky don’t no butt I think any car you get always ck the fluids no matter what and the filters and spark plugs also if you do that and you are buying a yoused car with 40000 too 11500 ck batery belts spark plug trans mission oil and if you are buying a jeep remember the miles don’t really matter as much as long as the owners have did all them things you will get. Great jeep it’s key with maintenance on the 2015 jeep the ones that had recalls just ck the one you are looking at and make sure that jeep has no recalls on it cked all that on car fax and the vin number if you go and just buy one chances are you will end up with a bad jeep ck ever thing and don’t listen too the person saying the jeep they just want too make money and they will lye too you ck it your self are have them do it and wacth them and look at the stick on oil trans spark plugs battery ck it all out because when you buy it it’s yours and if you do not ck everything you will be sorry no matter what yoused car you get ck it all out every little detail
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Jeep limited
Judy, 10/29/2018
2015 Jeep Cherokee Limited 4dr SUV (2.4L 4cyl 9A)
1 of 1 people found this review helpful
I really really love this car It looks pretty and has given me no problems at all
- Technology
- Performance
- Interior
- Reliability
- Value
115000 Mike review
Bob, 04/26/2018
updated 04/29/2019
2015 Jeep Cherokee Limited 4dr SUV 4WD (2.4L 4cyl 9A)
1 of 1 people found this review helpful
Great comfort for a 4wd, good off-road ability stock, but needed improved tires (All Terrain). Very little maintenance needed, only oil changes at 10,000 miles, air cabin filters. Recommend K+N type air filter. Tows 19 ft. Travel trailer with ease. At 112,000 miles check eng. Light on and needed warranty repair to smog system, and leaking valve cover.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
New car blues
bbland@indiana.edu, 04/04/2016
2015 Jeep Cherokee Limited 4dr SUV 4WD (2.4L 4cyl 9A)
1 of 1 people found this review helpful
Just short of 3000 miles, I had to have a new axle put in my NEW CHEROKEE 2015. Ever since I've bought it the transmission has acted as if it's possessed with jerking, lunging, jerking out of first gear like it missed a gear. All the time. Every day. I'm so frustrated with this new car. Today, I'm driving a new dodge van because my new car is at the dealer for 3-4 days to make sure the car does what I said it does..... It's like they don't believe me. Protocol... whatever. The guy that sold me the car has driven it plenty of times and he feels the same problems with the car that I do. So does a few other people that I've let drive it. I'm hoping that it shows it's colors this week while the dealer has my car. I know one thing, the transmission in the Dodge Van that I'm driving today acts just like a new transmission should act. The Jeep Cherokee's 9 speed transmission is horrible.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Great product
The Bob , 11/27/2021
2015 Jeep Cherokee Limited 4dr SUV (2.4L 4cyl 9A)
1 of 1 people found this review helpful
Love my Jeep all around SUV
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Love my trailhawk...mostly
Kathy, 07/15/2016
2015 Jeep Cherokee Trailhawk 4dr SUV 4WD (2.4L 4cyl 9A)
1 of 1 people found this review helpful
6cyl by the way but Um.. I love this jeep, for the most part. Seats were fairly comfortable, leather was soft. I had a few issues with the screen, had to be replaced once, bluetooth wouldn't always connect. Ball joint went bad pretty early on though, yet two dealerships said it was fine. Its now in the shop having the knuckle assembly replaced. 4 wheel drive was difficult especially if you wanted differentials. Jeep rode great, not terrible gas mileage. I'm hoping they worked the kinks out now.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Stay far, far away!
Susan, 12/29/2016
2015 Jeep Cherokee Limited 4dr SUV 4WD (2.4L 4cyl 9A)
1 of 1 people found this review helpful
So first I bought a 4 cyl Limited the thing was horrible no passing gear and would bog down when trying to pass and a shimmy in the front end. Traded for a V-6 thinking it would be better. Drove it home (had zero miles) and no sooner than I got home and decided to run to the store the fuel pump went out. Their is a shimmy in the front end of this one now too which I was told is part of the vehicle. The heat for your feat also comes out the defrost. I have to purchase 1 new tire because of the shimmy that is PART of the vehicle. My trade in value sucks so I am stuck with the worthless vehicle. The back seat is to small for my 12 and 13 year old for long trips. My advise stay far, far away!!!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value