Used 2017 Jaguar XF Consumer Reviews
Love and Hate Type of Car
I leased this car in October 2017 because the lease deal was $399 zero down for a $$63,000 car. Has a lot of safety features and the best part is the supercharged engine which is the best part about the car. However after a month of ownership the rear view camera was dangling as well as the rear heated seat component. They were both replaced but the same issue occurred a week later. The speakers were blown which were recently replaced and now the sunroof doesn’t close. Since there aren’t many jaguar dealerships in N.J. it is hard to get an appointment with a loaner car.
The Car to get -- If Driving Matters Most.
Just finished an Audi A6 lease, and was planning to do the easy thing and get into another Audi. Then....I drove the Jaguar XF. I first drove a base XF in premium trim, then I drove XF S AWD. And wow, does the XF S AWD drive! The steering feel, handling, and responsiveness far exceed the Audi and the BMW 5 series. If you care about the joy of driving, you owe it to yourself to check out the XF. It just feels lighter and more responsive. The XF's interior is simple, elegant, uncluttered, reminicent of a comfortable driver's cockpit, which is what I prefer. It has all the safety nannies like lane departure, blind spot warning, LED headlights, and parking aides. If you're looking for a more sophisticated and shiny interior, Audi, BMW, and Mercedes is a better place to look. Finally, the price. The XF S AWD doesn't come cheap, especially the fully loaded models. I decided to to pick the right color combination with custom wheel appearance package, and forgo many of the optional packages. By doing this, the MSRP on my XF S AWD was $7-8K lower than the fully loaded ones. Some dealers (but not all) are willing negotiate, especially at month's end. Most dealers are discounting the them 3-4K, but if you're patient and timing is right, you can potentially double those savings. One more thing, it comes with a 5 year, 60K mile warranty, with prepaid maintenance, something Audi and Mercedes doesn't do and BMW does for 1 year and 10K less.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
- 20d Premium Diesel SedanMSRP: $12,99542 mi away
- 35t Prestige SedanMSRP: $12,895145 mi away
- 20d Premium Diesel SedanMSRP: $11,90035 mi away
Very satisfied
Have had this car for 2 years now. Overall extremely satisfied with the car. 33mpg on road trips in a car with 340hp is great. Very smooth ride quality. Seats....after two years....are still very supportive. I'm 6'2/240lbs and am very comfortable. Tires have, so far, lasted 28,000 miles which is fabulous. Absolutely no mechanical problems. Had some odd cosmetic issues present at delivery; sales/service was absolutely awesome at handling all of them. The service department at the local dealer is pretty disorganized; not relevant to my enjoyment of the car but will factor in my decision what to get at the end of the lease. Update-7 months later and just passed 40k miles. Tires just got replaced; probably had a few more miles left on them. No mechanical problems of any kind. Ride quality still excellent. Trunk liner (they call it a gasket) is loose. Took it to a different dealer than mentioned in previous review and they failed at fixing it. Turns out there's a TSB out on this very thing, so will take it to a different dealer at next service. Very satisfied with car and when lease is up will still consider sticking with Jaguar. Again, though, the service departments so far have been poor. This will factor into my decision. Jaguar USA...if you are listening....you need to get a handle on these service departments. Update: Lease is over and I absolutely enjoyed the car. No mechanical problems, wear/tear WELL within expectations. Overall MPG was 27. Highest ever was 34. Unfortunately JLR wasn't offering any deals to keep me as a customer. Prices on new XFs were just too high when compared to competitors. Tried to work a deal with a nearby dealer on a nicer XE; sales crew was mostly unresponsive to emails and texts. In summary, the car was fantastic, and (based on the car alone) I would probably have stayed Jaguar had I gotten some love.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Love my new XF - 2016 Redesign
So...I've owned pretty much every German brand, a few Japanese cars and two American sports cars. I wasn't even considering Jaguar as option this go-around, but stopped at the dealership to check out the XE (boy was that TOO small). Then I sat in the XF and realized this was the perfect car (fit and finish). Once I took it for a test drive I was hooked. It feels like a big cat ready to leap out of it's skin! PROS: Acceleration, Exhaust note, Handling, Exterior looks, Interior comfort, Entertainment System, Space for family of 4, Touches of comfort not found in competing German brands, Warranty and Service plan included. CONS: Not many, but I've had a small rattle on the passenger side door, however, Jaguar has been great about isolating and fixing AND the Auto start/stop feature is maddening (just need to get used to turning it off when you start the car). I highly recommend the XF!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
When the warranty dies, so does the car
Bought the car in 2018. Ran great, dealer serviced, all good. Then the warranty expired in May, 2021... July 2021, 38,700 miles - alternator dies. April 2022, 43,573 miles Alternator dies again. Diagnosed due to oil leaks. May 5, 2022, 44,700 miles - replaced both intake manifold gaskets, both valve cover gaskets and the intake plenum gasket. Leaving shop and radiator hose comes loose and is chewed by a pulley. Temporary repair while hose is ordered. December, 2022, the hose comes in and, while being replaced, shop finds a timing cover leak.












