Used 2017 Jaguar XF Consumer Reviews
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Love and Hate Type of Car
I leased this car in October 2017 because the lease deal was $399 zero down for a $$63,000 car. Has a lot of safety features and the best part is the supercharged engine which is the best part about the car. However after a month of ownership the rear view camera was dangling as well as the rear heated seat component. They were both replaced but the same issue occurred a week later. The speakers were blown which were recently replaced and now the sunroof doesn’t close. Since there aren’t many jaguar dealerships in N.J. it is hard to get an appointment with a loaner car.
The Car to get -- If Driving Matters Most.
Just finished an Audi A6 lease, and was planning to do the easy thing and get into another Audi. Then....I drove the Jaguar XF. I first drove a base XF in premium trim, then I drove XF S AWD. And wow, does the XF S AWD drive! The steering feel, handling, and responsiveness far exceed the Audi and the BMW 5 series. If you care about the joy of driving, you owe it to yourself to check out the XF. It just feels lighter and more responsive. The XF's interior is simple, elegant, uncluttered, reminicent of a comfortable driver's cockpit, which is what I prefer. It has all the safety nannies like lane departure, blind spot warning, LED headlights, and parking aides. If you're looking for a more sophisticated and shiny interior, Audi, BMW, and Mercedes is a better place to look. Finally, the price. The XF S AWD doesn't come cheap, especially the fully loaded models. I decided to to pick the right color combination with custom wheel appearance package, and forgo many of the optional packages. By doing this, the MSRP on my XF S AWD was $7-8K lower than the fully loaded ones. Some dealers (but not all) are willing negotiate, especially at month's end. Most dealers are discounting the them 3-4K, but if you're patient and timing is right, you can potentially double those savings. One more thing, it comes with a 5 year, 60K mile warranty, with prepaid maintenance, something Audi and Mercedes doesn't do and BMW does for 1 year and 10K less.
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Very satisfied
Have had this car for 2 years now. Overall extremely satisfied with the car. 33mpg on road trips in a car with 340hp is great. Very smooth ride quality. Seats....after two years....are still very supportive. I'm 6'2/240lbs and am very comfortable. Tires have, so far, lasted 28,000 miles which is fabulous. Absolutely no mechanical problems. Had some odd cosmetic issues present at delivery; sales/service was absolutely awesome at handling all of them. The service department at the local dealer is pretty disorganized; not relevant to my enjoyment of the car but will factor in my decision what to get at the end of the lease. Update-7 months later and just passed 40k miles. Tires just got replaced; probably had a few more miles left on them. No mechanical problems of any kind. Ride quality still excellent. Trunk liner (they call it a gasket) is loose. Took it to a different dealer than mentioned in previous review and they failed at fixing it. Turns out there's a TSB out on this very thing, so will take it to a different dealer at next service. Very satisfied with car and when lease is up will still consider sticking with Jaguar. Again, though, the service departments so far have been poor. This will factor into my decision. Jaguar USA...if you are listening....you need to get a handle on these service departments. Update: Lease is over and I absolutely enjoyed the car. No mechanical problems, wear/tear WELL within expectations. Overall MPG was 27. Highest ever was 34. Unfortunately JLR wasn't offering any deals to keep me as a customer. Prices on new XFs were just too high when compared to competitors. Tried to work a deal with a nearby dealer on a nicer XE; sales crew was mostly unresponsive to emails and texts. In summary, the car was fantastic, and (based on the car alone) I would probably have stayed Jaguar had I gotten some love.
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Love my new XF - 2016 Redesign
So...I've owned pretty much every German brand, a few Japanese cars and two American sports cars. I wasn't even considering Jaguar as option this go-around, but stopped at the dealership to check out the XE (boy was that TOO small). Then I sat in the XF and realized this was the perfect car (fit and finish). Once I took it for a test drive I was hooked. It feels like a big cat ready to leap out of it's skin! PROS: Acceleration, Exhaust note, Handling, Exterior looks, Interior comfort, Entertainment System, Space for family of 4, Touches of comfort not found in competing German brands, Warranty and Service plan included. CONS: Not many, but I've had a small rattle on the passenger side door, however, Jaguar has been great about isolating and fixing AND the Auto start/stop feature is maddening (just need to get used to turning it off when you start the car). I highly recommend the XF!
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XF has multiple personalities — it's a good thing
I like my Jag's ability to comfortably ease on down the road, eating up the highway... and it can just as quickly be confidently flung around like the sports sedan it is. Other than a quickly resolved transmission issue at delivery, the R-Sport I purchased has been problem-free, back to the dealer only for the free annual services, which I enjoyed paying $0.00 for. It feels so very tight, quick, and nimble. Mine is the 6cyl, mileage is great as long as I'm not in the mood to drive it too aggressively. Stop/start (on all cars now??) complaints are invalid; it's never, not once been a factor at all, and there's a button four inches from your thigh if a situation concerns or bugs you in start/stop traffic. Yeah, the interior is a bit understated, design changes from the prior model are minimal, they could have put a few more bucks into the carpeting. Buy the XF for yourself, for its capabilities, ride quality, and confident feel. The Adaptive Dynamics are worth it, tightening up if needed, comfortable ride if not. I only wish I'd known about and waited for the wagon version. Update 3/19: It's almost three years since I got my XF, and it hasn't needed any attention beyond than the free annual service visits. 9/19 I've been getting more compliments on the car lately, and I continue to enjoy it, slick and quick. 9/21 five+ years/31K miles with the Jag, and I like it even more, and still no problems. I don't see anything else out there I'd rather be driving.
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