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Used 2011 Jaguar XF 4dr Sedan (5.0L 8cyl 6A) Consumer Reviews

4.0 out of 5 stars
3 reviews

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5 out of 5 stars

1ST new Jaguar

Jerry RIchard, North Little Rock, AR, 06/11/2020
Jaguar XF 4dr Sedan (5.0L 8cyl 6A)
11 of 11 people found this review helpful

I had heard reviews that Jaguar was terrible at maintenance and actually bought a used one which created all kinds of issues however I liked the new design so I bought a 2011 XF S. I now have over 75000 miles and have NEVER had any issues other then the battery for the fob and brakes wearing out quickly. Maintenance at dealership has been great. This car is not your grandma's jaguar, it's fast, styling is beautiful and the interior is excellent. So, reading the reviews, it's amazing to see a few really got a dog. Must have been the time the builders were out all night drinking. Mine has been the best car I've purchased ever.

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3 out of 5 stars

Horrible quality, only exceeded by worse service

vaznayak, Houston, TX, 04/26/2015
updated 10/30/2017
Jaguar XF 4dr Sedan (5.0L 8cyl 6A)
13 of 23 people found this review helpful

UPDATE: Finally got rid of the car!!! Leaks developed in the car (through the windshield). For several months Jaguar kept fixing and replacing many parts of the car - claiming 1 thing after another was leaking (I told them i suspected the windshield, but they said that was not possible). After 6 months of trying to fix the leak, they finally looked at the windshield, and confirmed that the leaks were indeed coming from there. By then the car had gotten so badly damaged due to water, that my insurance company took the car off our hands, and we didn't have to go through the hassle of selling it. During all this time, the dealership provided us with a loaner - initially a lousy, small Hyundai, and then after I made some noise, an equivalent Jag. Often we waited days or weeks to get simple repairs done. They would give me an appointment, and then take 3 days just to take a look at the car, and then wait weeks for parts to arrive. In fact our insurance company had better follow ups with us on the repairs than the dealership did. I finally had to meet with the GM of the dealership to discuss the situation, and even sent them an invoice for MY time lost coming in to the dealership and chasing after them. While we loved driving the Jag, the hassles of owning one were not worth it. We ended up buying a Porsche and a Tesla and it has been an amazing experience - great customer service, and fantastic drives - Porsche better than the Tesla!, though the Tesla has its plusses. OLD REVIEW: We've now owned this car, bought new, for 3.5 yrs, and have under 18,000 miles on it. By now, a significant portion of the car has been replaced by Jag - including several internal lights, the entire fuel system, parts of the audio system, and most recently all the carpeting and even the front seats.....and they're still not done!!! There's still more they need to work on. And even that's not the worst part. What is absolutely the worst is the level of customer service. Take the car in for work, and then I have to follow up for an update. It typically takes 6-8 weeks to get replacement parts, and involves several follow ups. Amazing that they are still in business.

Safety
4 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
3 out of 5 stars
Comfort
3 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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4 out of 5 stars

Fun, head-turner, but somewhat costly

64th Note, Lancaster, OH, 08/22/2024
Jaguar XF 4dr Sedan (5.0L 8cyl 6A)
0 of 0 people found this review helpful

I've had my 2011 Jag for 5 years now. The 5.0 V8 is a riot. I've raced it for Track Night in America 7 times and completely beat the snot out of it. I quickly found out that I needed to upgrade the brake pads, rotors and fluid. The stock brakes weren't near enough for racing. However, the motor is plenty! The suspension could be upgraded (pretty hard to find one), but I really enjoy the smooth ride when I'm not racing and it still does well at the track. Mostly, I just use Rock Auto parts for replacing things. Yes, they have Jag parts. I had to take it to the dealer a couple times. Oh boy! That is never fun for my wallet. I have a black XF with 20" black wheels and it gets a lot of "nice car" comments.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
3 out of 5 stars
Value
4 out of 5 stars
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