Used 2017 Jaguar F-PACE SUV Consumer Reviews
Used F-PACE for sale
See Edmunds pricing data
Has Your Car's Value Changed?
Used car values are constantly changing. Edmunds lets you track your vehicle's value over time so you can decide when to sell or trade in.
Buggy Infotainment System
Ron, 05/20/2019
updated 11/20/2019
2017 Jaguar F-PACE 35t Prestige 4dr SUV AWD (3.0L 6cyl S/C 8A)
8 of 9 people found this review helpful
The Good: Overall, I really like my F Pace. It's one of the best looking mid-size luxury, performance cross-over vehicles out there, and it accelerates and handles as well as a high performance coupe. Jag could have done a better job with the dash/console materials to give it a higher end finish appropriate to its price tag. Dealership service and support has been excellent. It's clear that they take a lot of pride in their cars and are sincere about creating an excellent customer experience. The Bad: The Infotainment System in the Jags are notoriously buggy. In fact, when talking candidly with a Jag dealer employee, she told me that Jaguar corporate had bought back a lot of cars due to issues with the system. I have owned my F-Pace for about 18 months and have had it to the dealer no less than 6-8 times for issues related to the voice command button not working or the navigation system locking up. I can't tell you how many times they've told me that the latest firmware update was designed to fix the issues, only to have them occur again while needing the functions most. I have literally almost gotten into accidents on two occasions while distracted after the Nav system locked up in an unfamiliar area while fumbling to pull my cell phone out and launch Google Maps to figure out which freeway exit to take. I have written emails to Jaguar, and ultimately even tried to invoke the Lemon Law, but the number of days out of service fell short of the law's requirements. After about 6+ firmware/software updates, the system is more stable. The voice command button fails much more infrequently now, and the Nav system also seems more stable. On the other hand, I use both less than I did originally and rely upon using Google Maps or Waze with my cell phone since I know that they will never fail. The Infotainment System functions are NOT rocket science, and it is hard to imagine that Jag is still struggling to get these right. Apple Car Play was not offered when I bought my F Pace, and it should be a standard or at least optional accessory. ---------- This is an update at approximately 20K miles. After repeated visits to the dealer to update the firmware on the infotainment system with no resolution of the issues described above, I took the car in one final time and demanded that Jaguar replace the entire head unit for the system. In fact, I told the service writer in no uncertain terms that I wouldn't accept the car back without that being done. A day later, I received a call stating that the unit was on order and should be installed the following day. Since the replacement of the complete infotainment system, it has worked as designed, without subsequent failures. With that said, the lack of Apple Car Play is clearly a design oversight given the fact that many other comparable cars of this model year and price point offered this feature as standard equipment. The car has not experienced any other significant mechanical issues and is agile and powerful to drive. I still feel that it is one of the best looking vehicles on the road. At the price point, Jaguar should improve upon the interior finish quality -- no black plastic buttons, plastic paddle shifters, etc.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Performance SUV
Laureen, 12/31/2017
2017 Jaguar F-PACE 35t Premium 4dr SUV AWD (3.0L 6cyl S/C 8A)
8 of 9 people found this review helpful
Great performance, engine response and drivability, especially in dynamic mode. This is the only SUV that we found that was equal or better in almost all categories than our older X5 that we wanted to replace. A couple of complaints: the auto stop is truly annoying and it should remember that you want it to stay disabled until selected. The remote app is slow and would be convenient if the FOB also started the vehicle. Infotainment system is outdated, but it works ok. The gas tank should hold more fuel, although 22 mpg is not bad for this type of performance.
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
2017 Jaguar F-PACE for sale near you
3 of 222 listings
- 35t R-Sport 4dr SUVMSRP: $16,900115 mi away
- 20d Prestige Diesel 4dr SUVMSRP: $18,995125 mi away
- 35t Prestige 4dr SUVMSRP: $11,900130 mi away
See all 222 listings
My new baby
Retired grandma, 02/25/2017
2017 Jaguar F-PACE 35t 4dr SUV AWD (3.0L 6cyl S/C 8A)
11 of 13 people found this review helpful
I got my love of cars from my father and keep up with the new models. I am a female and my husband hates salesmen so I typically test drive by myself. I have had the new F-Pace in my sights for a while and test drove it and bought it the next day. I have a heavy foot and have owned a 71 Mercury XR7, 84 Dodge Daytona Turbo, 2000 Mercedes E 430, 2008 Lincoln Navigator and now the Jaguar. I test drove both the diesel and the 3.V-6 Cvl. The diesel was a little more than I wanted to spend so I opted for the gasoline engine and I love it! For some reason the sport mode feels better on the streets in my neighborhood and it purrs on the highway. I bought the white with black wheels. The wheels are growing on me but I wanted chrome, which was not offered and the salesman stressed that no wheel swapping was allowed. The standard wheels looked dull and bland to me. I may switch them out after a couple of years. I want to see how the long the black holds up. We are tall people and have plenty of room up front. All I want in a new car is leather seats, a sun roof, satellite radio and some get up and go! I like just about everything about the suv but there are a few things that I feel should have been included on a $50,000 plus vehicle. 1. Why isn't back up sensors standard. I have the camera but it us useless without the alert from a sensor. 2. The 12 V power socket that located inside the center compartment is useless unless you leave your phone inside the thing. My phone won't fit because I have something else there, no space, and the lid won't close over the cord. I have to use the rear seat plug. I do love that the electronics are easy to operate. I used the remote start twice and it worked fine. I have only had the car one week. I am still getting use to all the gadgets and trying to figure out what all I have. The quick start guide is great and helpful although I have yet to figure out why the car sometimes turns off when I place it in park. I will make an appointment for someone to come out and go over it all in a few weeks as they offer this as a perk. I am keeping a running list of questions because they are some options that I can't figure out if I have or not. Overall, I love the F-Pace. I wish I could have afforded the Sport but I am very satisfied. I have only seen one other F-Pace on the road. The car gets plenty of looks and I have had people ask me what I am driving. Love, love it!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Fantastic car
Ed, 01/24/2017
2017 Jaguar F-PACE 35t Prestige 4dr SUV AWD (3.0L 6cyl S/C 8A)
14 of 17 people found this review helpful
I traded in my 2008 BMW X5 (owned for 8.5 years). I was very skeptical and nervous about getting into Jaguar due to brand reliability history. However, upon reading more and more about the company and after 2 test drives I realized that this is the only SUV I want! (test drove other models: BMW X3, X5, Audi Q7, Lexus RX, MB GLE). I am not a lease guy, and with 5 year warranty and scheduled maintenance this was a no brainer for me. The car is great overall. Being that it's brand new, there are some minor issues: the door speaker makes crackling/resonating sounds only when using the phone (playing radio/ipod is not affected - weird!); second issue is driver seat - recently started making clicking sound when I move around in the seat as something is loose; bluetooth connections sometimes doesn't connect your phone to the car automatically, requiring you to select it manually on the screen. So far used navigation only once and it gave me a super weird route: took me to the highway they told me to get off and used streets only to get back to the same highway one exit later! ( there was no traffic on highway, so it wasn't done to save time). I was advised from the dealer to download an app for navigation and use it while you connect your phone to car via usb. This way you can have much better navigator on the screen of your car. One more dissapointment is that there is no CD player in standard tech set, only if you chose to upgrade to Technology package for over 3K. I specifically didn't want to do that due to fear of glitches in dashboard instrument panel, which is entirely digital in the upgraded options. I also wish that the tank size was 2-3 gallons larger. Overall the car is great!
- Safety
- Technology
- Performance
- Interior
- Comfort
- Reliability
- Value
Lemmon
Ms, 03/11/2019
2017 Jaguar F-PACE 35t Premium 4dr SUV AWD (3.0L 6cyl S/C 8A)
10 of 12 people found this review helpful
Electronics are the worst . Never work 1 year I had it at the dealer for Mac issues def issues check engine light issues
- Technology
- Performance
- Interior
- Comfort
- Reliability