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Used 2019 INFINITI QX60 Consumer Reviews

3.4 out of 5 stars
28 reviews

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1 out of 5 stars

VERY Little Heat in our 2017 QX 60

T Pike, 12/30/2020
2019 INFINITI QX60 LUXE 4dr SUV AWD (3.5L 6cyl CVT)
5 of 6 people found this review helpful

Took it to the dealer several times and the answer I get is it's an "known problem with flow and they don't have a fix for it". I live in Canada and to have a car without the proper heat is ridiculous. Had a 1974 car as my first and it had plenty of heat.

Safety
3 out of 5 stars
Technology
4 out of 5 stars
Performance
3 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
2 out of 5 stars
Value
2 out of 5 stars
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1 out of 5 stars

Very poorly made

Sad Owner, 07/22/2024
2019 INFINITI QX60 LUXE 4dr SUV AWD (3.5L 6cyl CVT)
3 of 3 people found this review helpful

The craftsmanship of this vehicle is subpar. The pleather interior makes you sweat even in the winter. The interior carpeted area is coming apart after a year. You cannot fit your hand into the cubby to plug in in your charger to the usb unless you have kids hands. The interior is not comforting. The vehicle handles poorly making it easy to oversteer and get into an accident. In addition the auto systems often have braking failures where it’ll cause hard braking on the Highway. Paint is good. Motor and transmission are fine. The vehicle goes through brakes very quickly which has been a big issue. Overall, it’s not a good vehicle to own.

Safety
2 out of 5 stars
Technology
3 out of 5 stars
Performance
4 out of 5 stars
Interior
1 out of 5 stars
Comfort
1 out of 5 stars
Reliability
5 out of 5 stars
Value
1 out of 5 stars
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1 out of 5 stars

Lemon - Returned my 2019 QX60

Nick - Chicago IL , 08/17/2023
2019 INFINITI QX60 PURE 4dr SUV (3.5L 6cyl CVT)
3 of 3 people found this review helpful

I bought it cash, after about a week it just didn't feel right when I drove it and a lot of smoke came from the tailpipe. It just didn't drive correctly, after a month I had the oil changed no issues. It still didn't feel like any car I had driven before. While driving to work my engine light came on I pulled over and had it towed immediately to a Infinity Dealer (not the one I bought it at). They said I needed a new engine ? are you serious. And they would not honor the extended warranty I purchased. I had it towed out and brought to the dealer I purchased it at. They said they would honor the warranty. They said the oil had sludge in it. They would clean it so they cleaned it 3 times and drove it a few times. After 9 wks of going back and forth they kept saying they were working on it. I requested a Full refund on my car and the warranty. I got the Check Yesterday ! BUT I am trying another QX60 but buying it at a New dealership with Extended warranty.

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5 out of 5 stars

All-Around Gem Family Vehicle!

Grapevine Driver, 02/17/2023
updated 08/18/2025
2019 INFINITI QX60 LUXE 4dr SUV AWD (3.5L 6cyl CVT)
3 of 3 people found this review helpful

In 2020, we bought a 2019.5 model as a CPO vehicle. My wife picked the car as it checked all of her boxes, primarily including comfortable ride, safety features, and tremendous practicality to haul people and/or cargo thanks to three rows. The car has been fantastic with no issues and just routine maintenance. Acceleration is excellent and the CVT performs seamlessly to date. We are hoping for many more trouble free miles as this car is beautiful and well-executed, as well as comfortable to drive long distance, solidly built, and able to carry everything you need. An all around perfect family vehicle and a sound value proposition (we bought a Luxe with safety and luxury packages). Some of the negative reviews appear to be for other model years?

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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2 out of 5 stars

Extremely dissappointing

Vanessa, 09/20/2019
2019 INFINITI QX60 LUXE 4dr SUV (3.5L 6cyl CVT)
14 of 21 people found this review helpful

I am extremely disappointed in the new 2019 QX60 I am leasing from Infiniti. It's a piece of junk! Nothing but problems and I haven't even had it 6 months. I thought I was going up in quality by moving up from the Nissan Muranos I had for so many years and loved. Nope! Leasing the QX60 was the worst decision I've ever made. I never had as many problems with the Muranos as I do this QX60. How can they charge so much more for something so much worse? Now I have to somehow find time and money to drive the 5 hours to my nearest Infiniti dealer so he can look at the condensation in my headlight and "see" if it will be covered by warranty. I have had 4 Murano's in the past 10 years. None ever had that problem. This QX60 features don't even come close to the features of my last 2 Murano's. I can't wait till I get rid of this sorry "luxury" car and go back to a Murano or even Pathfinder.

Safety
4 out of 5 stars
Technology
2 out of 5 stars
Performance
4 out of 5 stars
Interior
2 out of 5 stars
Comfort
2 out of 5 stars
Reliability
2 out of 5 stars
Value
1 out of 5 stars
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