I really wished these reviews had been on this website before I decided to lease this car. I REALLY REALLY wanted to love this car. I chose the 2016 Tuscon over a certified pre-owned Santa Fe and now I am regretting that decision. I got this car March of this year (2016) and everything seemed great at first. Oddly enough, I never noticed the hesitation when accelerating from a stop when taking the car for a test drive. I read a review on here that said that it was normal for a turbo engine but trust me, NOTHING about this engine is normal or safe. The dealership and Hyundai will also try to tell you over and over that the engine is normal. I receive BlueLink reports every month and EVERY TIME it has told me that the engine needs attention even though I have been getting regular oil changes and service performed. This never happened with the Sonata I leased before this car. Everything other reviewers have said about this car is true. It is extremely unfortunate because I love everything else about this car. I get compliments constantly on the look (I got the Caribbean blue) and the entertainment and safety features are awesome but I just absolutely hate the engine. Almost every time I try to accelerate from a dead stop, the car hesitates for a good 1-5 seconds and this leaves you completely stuck on the road. It feels like I'm being rear-ended whenever I'm in stop and go traffic on the freeway because the car is so jerky. It is also very jerky sometimes when accelerating. It's a nightmare!! Now I'm a person who gets motion sickness but usually I don't get car sick as long as I'm driving but I swear this car makes me feel sick! I was really hoping the software update would fix it but it didn't....I'm afraid it only made it worse because the car feels jerkier than ever. It also feels like the car isn't going to brake sometimes which is extremely scary. I have also had weird computer glitches. One time I turned the car on and the navigation system was stuck on the screensaver and would not work. Just recently, the car warned us that the back right tire had low tire pressure but my husband checked all of the tires and they were fine. I am also disappointed that it doesn't have a CD player....I'm sure most people wouldn't mind since everyone uses an iPod these days but I noticed that the other Hyundai models do and they're the same year. This seemed a little odd to me. It is VERY disappointing that Hyundai refuses to acknowledge this very serious problem (the transmission, not the CD player lol). I considered myself a loyal Hyundai customer before but I think I'm going to have to look somewhere else for my new car. I plan to transfer my lease and get into a new car ASAP. DO NOT BUY THIS CAR!!!!!!!!!
I have always had big V8 trucks. Didn't have to worry about gas mileage because they were always weekend vehicles. I had a company vehicle during the week. I ended up with the 2016 Tucson Sport 1.6T mainly because of Edmunds.com expert review. New position at work required me to have my own commuter vehicle, so I figured compact SUV with great mileage. Granted, I have had this vehicle for a week now and have only put 115 miles on it... so take this review with stride. This is more of my first impression than it is longevity. I will keep reporting my views as I travel through the mileage.
First off, it costs less then $35 bucks to fill up. I live in Texas, so gas prices hover around $2.20 - 2.40 at the moment. This is huge to me since I was used to $70 fill ups. I looked at all the comparable vehicles as well. My wife has the Mazda CX-5 Touring. I could have purchased one as well, but honestly, it's boring to me. The Ford escape is a good vehicle but they are super proud of their pricing... and the experience at the local Ford dealerships is lack luster and somewhat insulting. Then there is the Honda CR-V and Toyota Rav-4. Reliable? Sure. Boring, boring, boring. Like having a mini van.
I am a 6ft tall, 200lb, 38 year old man who used to think it had to be huge and if it didn't have 350 plus horsepower, don't bother me with it. If your like me and looking for a compact SUV for a job, travel, or for some other reason go and test drive the Tucson Sport 1.6T. Put the vehicle in "sport" mode and punch it. It will surprise you.
Points I like so far:
- Quick little motor. Got Boost? Yes. Yes it does.
- Headroom, headroom, and headroom.
- Holy safety features Batman
- 19" wheels look nice and set it apart.
- Hypnotizing LED lighting.
- Transmission shifts are like a magic trick.
- Wife likes it. This of course it the final say all and high point.
Give this thing a shot, you won't be disappointed.
Leased the vehicle end of May 2016 - fell in love with the style, comfort, features... On July 25, 2016, took vehicle in for hood latch recall with 1332 miles on the vehicle. While at the dealership service center, they performed a software update. This update created the instrument panel too illegible - the instrument cluster was defected. The part was ordered and it was to take 30 days to be delivered. Fortunately, it took 10 days. Picked up the vehicle on 8/4/16 after work, drove less then 1 mile came to a stop light once it turned green the vehicle would not drive. Being in the center lane of the highway with flashers on, on coming vehicles just missed slamming into the rear. Finally got it back to the dealership, they have indicated it is the dual clutch issue. This is very unsafe vehicle to drive since you would not know when it would just stop shifting and driving. Have registered a complaint with Hyundai Motors as the service department does not know when the vehicle will be repaired. Thank the Lord no one was killed this time! Now I feel this car is unsafe to own. I have a case started with Hyundai Motor Corp. Will see if they stand by their warranties and safety policy!
Update: I traded the 2016 Tucson for a 2016 Jeep Grand Cherokee. After multiple transmission software updates, multiple transmission resets, multiple trips to the dealership and overheated transmission warnings, I just couldn't stand it anymore. Every time I turned around, the transmission was overheating, it would get stuck in drive somewhere or it struggled to get up hills. I really liked the design of the Tucson but the Dual Clutch Transmission wasn't ready for primetime. I lost a lot of money trading to the 2016 Jeep Grand Cherokee but I feel secure and have had ZERO problems since purchase.
10 months ago I drove my selling dealership crazy because I wanted the 2016 Tucson Limited so bad. Now I am scared to death to drive my vehicle and recommend all buyers stay away until Hyundai resolves the problem with the Dual Clutch Transmission. On three separate occasions (after 11,000 miles), I have been stopped at a traffic light and depressed the gas pedal on green. The vehicle would not move. The RPMs ran over 4,000 and the vehicle still would not move. Verified car was in Drive on the cluster/shifter and parking brake was off. I managed to get the vehicle moving after several minutes of throwing the shifter into park and then into drive and then flooring the gas pedal. In all three instances, I was incredibly lucky to not be in an accident or cause an accident. I took it to the dealership and they kept it for 5 days. They could not replicate the problem and the vehicles had no error codes. They made me feel like a fruitcake or something. They reset the transmission control module which my Hyundai Case Manager verified won't fix the problem. I have been unable to get the dealership to give me a loaner so I drive my vehicle not knowing when the problem will repeat. Will I get into an accident this time or get killed? With the complaints building on Edmunds and NHTSA, Hyundai needs to stop selling the Tucson and order all of them off the road. At a minimum, Hyundai needs to admit publicly that there is a problem and that owners should be offered loaners by Dealerships if they so request one. Also, owners should have the option of requesting that Hyundai buy the vehicles back. I don't want to give up my Tucson but I want to live more!
I guess each car is different, which is why I made sure I did a nice long test drive on my specific Sport Model Tucson with the Turbo engine. My CUV decision was down to the Mazda CX-5 Touring and the Tucson Sport. I wanted the Sport/Touring models because both have the blind spot lane detection systems as well as the backup camera with rear cross traffic warning (like when you back up in a parking lot and someone is coming perpendicular to you). I had ruled out the Nissan Rogue and Honda CR-V based on rides, options and/or price. The Tucson was hands down the best LOOKING CUV, but I was not going to allow that to be my decider. I took the reviews into consideration, and even discussed them at the dealership. None of the salespeople had heard about the lurching issue, and several suggested premium gas really wasn't needed to assist "turbo lag". Maybe my Tucson had this "firmware" fix some other poster had mentioned. At a stop, I will concede that when I lift the brake, the car will start to move, but it is not a lurch, it is a very slow creep and it is temporary. My old Nissan Murano would creep when I let off the brake. Our 2014 Rogue does the same. Maybe people have different perceptions, I don't know. I have fortunately not seen it. I also have had no issues at all with Turbo lag, but will admit that one model I did test drive (I think it was the Limited, but it was the same turbo engine I have) did have a tiny stutter on a few occasions. Mine --- none at all!
I have had the car about 3+ weeks now, and close to 1k miles. I love it, It is a very pleasant ride. Smooth, quiet, crisp. The layout and controls are very nice on the interior, and I love the XM Satellite option.
I wish there were reviews written about any and all CUV's in terms of AWD. I am from Ohio, and AWD is important to me. No one seemed to comment if this car or any other performs well in snow. but it has been a mild winter. I am hoping it performs, but I really can't say. I do love the 19" wheels and alloy rims. Very sporty
This car has really been a pleasant purchase from my experience. I really feel I made a great decision, and I will admit I was feeling a bit leery reading some Edmunds.com comments. But I just don't (thankfully) have anything but positive things to say about this CUV so far. Maybe that will change over time, but I do like the 10 year 100,000 mile warranty and roadside assistance, Both nice,
Just to show my impartiality, I do have one disappointment so far. Oddly the option I told my wife I was least interested in has become a favorite of mine. The sport and higher models come with front and passenger heated seats. I was kind of like "meh, what a wimpy option" - just seemed like something else that could break over time......well, my only beef with the Tucson has been that it take a long time for the engine to warm and move the thermo needle off cold. I find myself about a good 8 minutes into a drive at least before it moves. So, those heated seats have been a darn nice option these last few days keeping my AZZ and back warm waiting for the heat to crank. Wish it warmed faster, but now I just start it a few minutes in my garage before I leave........but that's my one complaint.
I love the comfort of this car, I love the look of the car, And it does indeed glide, quiet as can be at high speed on the highway.
My advice? Test, test, test yourself. Test the exact car you are going to buy; maybe there are subtle differences from engine to engine.
I think I got the best bang for my buck with this car!