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Used 2016 Hyundai Sonata Sedan Consumer Reviews

4.3 out of 5 stars
73 reviews

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Cons
4 out of 5 stars

Nagging Navigation

Bob Cason, 09/29/2016
updated 03/30/2017
2016 Hyundai Sonata Limited 4dr Sedan (2.4L 4cyl 6A)
5 of 10 people found this review helpful

Paid extra to have the navigation package. My phones Google Maps is faster at both looking up an address and recalculating when directions change. Voice recognition has trouble understanding commands in normal road conditions, even worse with a window down or the sun roof open...disappointing for the money spent!

Safety
5 out of 5 stars
Technology
2 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
3 out of 5 stars
Reliability
4 out of 5 stars
Value
5 out of 5 stars
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4 out of 5 stars

Riding comfy

Kim Skidmore, 07/18/2017
2016 Hyundai Sonata SE 4dr Sedan (2.4L 4cyl 6A)
2 of 3 people found this review helpful

Great car for the price! This is the first Hyundai I've ever owned and I am pleasantly surprised by how comfortable, roomy, and affordable that it is to drive. I will definitely but another Hyundai down the road.

Safety
4 out of 5 stars
Technology
5 out of 5 stars
Performance
4 out of 5 stars
Interior
5 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
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5 out of 5 stars

2016 Sonata

Bernie Ryan, 10/29/2018
updated 04/02/2020
2016 Hyundai Sonata Sport 4dr Sedan (2.4L 4cyl 6A)
2 of 3 people found this review helpful

all around nice car, only thing I would improve is the road noise, I would like to see sound barriers put in all the wheel wells. March 31, 2019, I have driven the car almost 8,000 miles since the last review, one trip was over 2400 miles alone . I still say the Sonata is an excellent car for short or long trips, we averaged almost 39 MPG with a loaded car, comfortable ride, noise was not as noticeable as I thought in the past. would definitely buy another one in the future, for the money I would recommend over any of the competitors.

Safety
5 out of 5 stars
Technology
5 out of 5 stars
Performance
5 out of 5 stars
Interior
5 out of 5 stars
Comfort
5 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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1 out of 5 stars

Waiting for Next Engine Failure!

RG, 06/03/2020
2016 Hyundai Sonata Sport 4dr Sedan (2.4L 4cyl 6A)
3 of 6 people found this review helpful

Purchased a New 2016 Hyundai Sonata for my daughter. So far had car in for recall due to possible engine failure. Went on 6 hour trip - engine failure occurred... Daughter spent 3 days in Pocatello, Id while car was Repaired at her own expense!!! Found out they don't replace Bad Engine - just do a work around. So now it is not IF the engine will give out again - it is more When the Engine will give OUT AGAIN. Now afraid to go on any trip longer than an hour or two away from home. These cars really are a Piece of Junk! But can't afford to purchase a Better or Different Car.

Safety
3 out of 5 stars
Technology
3 out of 5 stars
Performance
3 out of 5 stars
Interior
3 out of 5 stars
Comfort
4 out of 5 stars
Reliability
1 out of 5 stars
Value
2 out of 5 stars
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3 out of 5 stars

Good car, TERRIBLE corporate support !

Will Geib, 12/19/2016
updated 06/22/2020
2016 Hyundai Sonata Sport 4dr Sedan (2.4L 4cyl 6A)
6 of 14 people found this review helpful

I returned to the dealer the first thing the next morning after I discovered there was a paperwork error that overlooked applying the Hyundai BOOSTUP savings program in my purchase. BOOSTUP is a savings matching program found on the Hyundai web site. To date, I have recieved, through my dealer, my original $500 deposit, but NOT THE HYUNDAI MATCHING. AFTER 8 MONTHS ! "Things take a long time to be resolved with Hyundai" said the Sales Manager. Wow, do they ever. This was confirmed by the BOOSTUP customer service rep, who said the very same thing. The Williamsburg, VA dealer has resubmitted documents requests several times from Hyundai, as have I. Neither one of us have gotten a satisfactory conclusion to our requst to have the matching BOOSTUP processed. Stall, stall stall. Hyundai owes me $ 500. IT'S THAT SIMPLE. My overall rating is soured by the failure of Hyundai to resolve a simple problem. In short, the Sonata seems to be a good value, but don't count on Hyundai to back the dealer or the customer. This is an issue that Edmonds does not include in its review questions. The customer support by the manufacturer is overlooked. For that, I rate Hyundai one star. Update June 2017: After involving the local franchise owner directly an empowered Hyundai rep got involved. Howerver, it still took an addituonal 3 months before I recieved my BoostUp. Update December 2018 : The Sonata is an excellent vehicle. Still very happy with it's performance. Also own a Kia (a sister company) and I had to fight for 4 months to get satisfactory results with a headlight problem. Their customer relations attitude seems to be greatly lacking. I can not trust that these organizations will effectively respond to problems.

Safety
5 out of 5 stars
Technology
4 out of 5 stars
Performance
5 out of 5 stars
Interior
4 out of 5 stars
Comfort
4 out of 5 stars
Reliability
5 out of 5 stars
Value
5 out of 5 stars
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