Used 2020 Honda Ridgeline Consumer Reviews
Cool in North Dakota
Boy...what a dichotomy and dilemma. I have owned my 2020 Honda Ridgeline RTL-E for just over a year now. For the most part I love the many great utility and safety features built into this truck. It is comfortable and practical in almost all aspects. Love the dual function of the tailgate and the under bed trunk etc. One big caveat; after being hit with a good blast of arctic air recently, I've seen some things I didn't like. Several issues cropped up during this cold spell that were both irritating and concerning. After the temperatures dropped to below zero, some problems arose that would otherwise have been masked. The heat to the floorboard area is completely inadequate; my feet were freezing. Even when the heater was set only to direct heat down, not even close to sufficient. More concerning, it would barely move when engaged to reverse or drive. It felt like you were trying to pull a house down the road. I'm not a mechanic, but would suspect that some of the lubricants are not sufficient for this extreme cold; ( transmission, differential, oil, hubs ?) Not only that but my gas mileage dropped as precipitously as the temperatures. From a normal of about 23-24 MPG , I've gotten in the 13-14 range. This isn't due to excessive idling etc., we're talking about little idling and long winter drives. Very disappointing as I like much about this truck, but these are game changers if you live in cold areas. Tried to address these issues at the dealership where I bought the truck. After talking to the service department, I got the distinct impression I wasn't the only one experiencing similar problems. I also got the distinct impression that nothing would be done about it. Warm areas, I'd endorse this truck, but if you live in the far northern areas of the midwest, Alaska, high mountain regions or northern New England, I'd be leery of this vehicle.
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Powerful and Practical Daily Driver
After test driving a Tacoma, the RTL-E trim was the most practical and comfortable ride. Since it’s purchase, it has hauled bicycles, coolers, luggage, tools, book shelves, and a variety of other odd shaped home furniture. The truck comes with tie-downs that work well with ratchet straps and generic rope. As for the inside—and this was one of the biggest selling points, the rear seats are roomy unlike the Tacoma. There’s a volume control from the steering wheel which is simpler to operate allowing you to pay attention to driving. After a 3 hr road trip, the drive was exceptionally smooth. The Ridgeline absorbed the bumps in the road with ease. Turns were precise though it takes a few times to acclimate to the lane assist and sensing features. It is an incredibly intelligent vehicle. For all those examples, the pluses are the dual tailgate feature, truck bed audio, and in-bed storage. The Ridgeline is an overall powerful, practical, and fun ride.
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- RTL-E Crew CabMSRP: $29,95325 mi away
- Sport Crew CabMSRP: $21,35377 mi away
- RTL-E Crew CabMSRP: $29,99859 mi away
A truck for 99% of what you do in a truck
Laugh out loud at people comparing a full size 4X4 to the Ridgeline. If you want that in a truck then go buy it and stop comparing apples to oranges. 99% of the time you are traveling on good roads and hauling minimal if any cargo. Which means 99% of the time you are enjoying a great quiet ride with comfort and great mileage. Power is good and storage is better. I'll go with that 99% and gladly forego the 4x4 rock climbing. To all of those Toyota Tacoma users who drive through puddles to get their truck dirty....enjoy your kidney busting ride and small headroom/comfort while lounge in my ridgeline. If you don't haul huge trailers or heavy stuff this is a no -brainer. If you do, you should be looking at a RAM 2500. Whatever you do the most should be the reason to buy.
Good Truck That Could Be Great
Love many things about the 2020 Ridgeline. The ride is superior, the seats extremely comfortable, and the interior is very nice. The 2 way tail gate is very handy, and the under bed trunk is genius! The bed is composite, and wide enough between wheel wells to haul 4 x 8 plywood and drywall flat. It comes with a hitch already installed too. The downsides are few, but correcting them could be so easy and cost effective, I find it curious that Honda left them in place. 1. The entertainment/navigation system is more lacking than the review illustrates. I use Apple Car Play, and the Honda head is very slow to load, and bulky. Not having a volume knob is just stupid, although controlling it through the steering wheel controls offsets that a little. All of the cars driving parameters are setup through the entertainment system, so that precludes using any other head unit but Honda's. I can't imagine how much more out of date it will be in just a few short years, and how much a replacement might cost from Honda, if it's even available. My biggest gripe is the wholly inadequate front headlights. Although LED's are available on the top trim line, the lights on the lower trim levels are wholly inadequate incandescents. They are unacceptably dim even for incandescents. I find that completely unacceptable in a 2020 model year vehicle. My other vehicles have had the old style HID lights, or LED headlights for several years. Night driving in the Ridgeline is like driving at night with sunglasses on! That bad! If you haven't been driving on LED, or HID lights for years perhaps it won't be an issue for you. But if you have, the dim driving is very fatiguing. Come on Honda, LED headlights are a VERY cheap safety upgrade!
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Fix your infotainment and drivers aids Honda!
Forget all the “real truck” nonsense. This is a real enough truck for 90% of us suburban folks who want some truck utility without the bulk of the typical full size. I drove Ranger (too crude compared to Ridgeline for my needs) and after F150 and Ram 1500, I liked those trucks but they’re way more truck than I need 90% of the time . I came from a 2017 VW Golf into my 3 year lease non a Ridgeline RTL-E and gave up nothing in comfort or utility. The VTM AWD system works well in snow , though I’m not sure about true off-road ( there are some good videos out there though). I don’t tow or off-road, but I have driven 4 hours in just as much comfort as our 2020 Odyssey. If you want a sometimes truck that’s rather car like, the Ridgeline is very good. Two big annoyances: Honda really needs to fix their touchscreen infotainment systems. Slow and laggy, it really detracts from enjoying the vehicle. Our 2020 Odyssey is no better. Same complaint goes with the drivers aids. They are slow to react and overreact when they do function. Or, they give a false alarm and overreact. Compared to other makes I’ve owned and rented, they are truly below par and what I expect from Honda. Turning off the drivers aids turns quite a few warning lights on and is annoying to look at and I don’t want to cover my gauges with electrical tape ;). Also, the one time the safety aids are needed, if they aren’t on they won’t work. Honestly, the worst part of two brand new vehicles is electronic equipment that in the this day and age can easily be fixed. Fix them Honda! I like my Ridgeline but seemingly little things like a slow infotainment system and obnoxious drivers aids (almost dangerous at times) need fixed as they greatly detract from the ownership experience. Update: Nearly a year in, all my previous complaints are valid. Infotainment system is bad and the drivers aids(especially the forward collision warning) are intrusive and obnoxious in their function. Other than that, it has served me well in truck capacity and car capacity. Truly a versatile vehicle, very under-appreciated because "its not a real truck" and admittedly goofy looks, which Honda has kind of addressed for the '21 model. Update 2: Now a year and a half into a 3 year lease, the infotainment and drivers aids complaints are still my biggest complaint. A shame, because other than that, this is a wonderful and wonderfully versatile if odd looking vehicle, especially in RTL-E trim. But, as strange as it is to say, it's still just a bit more truck than I really need. Seeing the recent success of Fords Maverick (high on my list after the Honda lease ends) perhaps trucks just below the Ridgeline in size (and importantly price) will become more common. Civic based truck, Honda? Again, I'm not your typical truck user, most anything I've done with our Ridgeline could be done with our Odyssey, with a lot more clean up other than sweeping out the bed. But having the versatility of the truck bed for dirty and bulky things as a homeowner is great. But I'd prefer something closer to the Chevy El Camino, Ford Ranchero or VW Caddy and the new species of small trucks is closer to that than Ridgeline.
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